The ferry was on time-both ways. You have real people available to deal with issues - thank you. Plus food!! Appreciate in particular that you ask parents not to allow children to run around. May... See more

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Company details
- #2 of 18 best companies in Ferry service
- #26 of 40 best companies in Holiday accommodation service
Written by the company
We are proud to be the original Isle of Wight Ferry, with over 164 years of experience sailing between Southampton and the Isle of Wight. We aim to deliver a First-Class customer experience from start to finish and operate more than 35 crossings a day. Use our easy online booking service to secure your Vehicle Ferry spot and step aboard to enjoy a range of facilities during your crossing. Customers can enjoy our premium Signature Lounge, pet-friendly lounge, licensed bar, café and retail shop plus outdoor sun decks before arriving at your destination in just 1-hour. Foot passengers can turn up and go via our Hi-Speed Red Jet service, arriving in just 30 minutes.
Discover the Isle of Wight with Red Funnel Ferries
Written by the company

- Just 1-Hour from Southampton
- Discover the wonderfully different Isle of Wight with Red Funnel Ferries. Set sail for sandy beaches, dramatic coastlines, rolling countryside, dazzling dark skies and charming villages; the Isle of Wight packs a lot of adventure and natural beauty into its modest size. Within an hour’s drive time, you can bask on 25 different beaches, visit more than 50 attractions, and experience the UK’s favourite Island holiday destination from end to end. Not only are we the original Isle of Wight Ferry, transporting visitors between Southampton and the Isle of Wight for over 164 years, but we also offer a fantastic selection of places to stay and visit, all bookable online via our website. Book your hotel, holiday park, cottage and your attraction tickets with us, and save on your ferry travel.
Contact info
12 Bugle Street, SO14 2JY, Southampton, United Kingdom
- 02380019192
- customerservices@redfunnel.co.uk
- www.redfunnel.co.uk
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Replied to 78% of negative reviews
Typically replies within 2 weeks
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Easy to book a crossing online
Easy to book a crossing online. Ferry crossing was well organised to get on and off in your car.

Reply from Red Funnel Ferries
Well organised from the moment we…
Well organised from the moment we arrived at the check-in. The ferry was very clean and tidy. A very pleasant trip to the IOW.

Reply from Red Funnel Ferries
I missed the 2pm ferry due to a crash…
I missed the 2pm ferry due to a crash on the A34 with long delays. The lady on the check in booth was very helpful & said I could go on the 3pm ferry. The trip was very pleasant with adequate seating. Refreshments were available & at a reasonable price. All in all a very good experience!

Reply from Red Funnel Ferries
Isle of wight holiday From the moment we pulled up at check…
From the moment we pulled up at check in at Southampton port, to be greeted by name was lovely. All staff were friendly and to get a wave from the car deck staff too. Our return from the isle of Wight was just as good and we wouldn't hesitate in using red flag again.

Reply from Red Funnel Ferries
Excellent service
Excellent service. Very organised.
Comment: lifts were very slow and small otherwise everything good.8

Reply from Red Funnel Ferries
Straight forward trip enjoyed Isle of…
Straight forward trip enjoyed Isle of Wight and good trip back again

Reply from Red Funnel Ferries
A Little Gem
What we like about the Isle of Wight is that it takes only one hour to get to from Southampton where we live. Once your there it’s easy driving, no motorways. There is a good choice of beaches, countryside, attractions for all age groups.
We booked our ferry crossing and accommodation through Red Funnel, the booking agent was very helpful.
We are looking forward to returning to the Island.

Reply from Red Funnel Ferries
We always book the VIP lounge which we…
We always book the VIP lounge which we find excellent as we have driven down to Southampton and it is good for refreshments and usually not crowded.
Our only complaint is that we are elderly and although we can go up in the lift the last flight of stairs does not have a lift and they are very difficult to climb.

Reply from Red Funnel Ferries
Prices could be better
Happy with travel although prices on boat are just as expensive as buying a travel ticket. Could do with more benefiting travel for islanders as people on UC can get any travel for £60 and people that work have to pay over £100+.

Reply from Red Funnel Ferries
Very caring staff who pay attention to…
Very caring staff who pay attention to small details

Reply from Red Funnel Ferries
Excellent journey both ways
Excellent journey both ways. Quick and efficient at boarding and disembarkation. Clean and comfortable lounges to use whilst sailing. We only had drinks, so can’t comment on food options. The drinks were good and fairly priced. Looking forward to using them again.

Reply from Red Funnel Ferries
A calm efficient crossing
After a very stormy journey down to Southampton, the efficiency and calm reception at Southampton and then East Cowes is just what a traveller requires.

Reply from Red Funnel Ferries
Easy online booking
Easy online booking. Excellent boarding process. Good communications. Smooth journey.

Reply from Red Funnel Ferries
Very efficient company
Red Funnel were very efficient in getting us on board, comfortable crossing and disembarked with no issues. The return trip was equally impressive especially as on arrival to the port they were able to put us on an earlier departure without any quibbling, well done.

Reply from Red Funnel Ferries
Arrived early for both sailings and…
Arrived early for both sailings and with no fuss, allowed us to sail early. Staff polite and welcoming. Ferry clean and comfortable

Reply from Red Funnel Ferries
Going above and beyond!…
Although I’m an Island resident and should know better (!) I made a silly error when booking on line which I realised only when attempting to board in East Cowes. My Southampton destination was a cruise ship. Your colleagues sorted this all out for me, even though this meant “opening” a seemingly closed time slot. Timely arrival to ship achieved! Thank you.

Reply from Red Funnel Ferries

Reply from Red Funnel Ferries
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