Have been with redrat ezypay for over 9 years now and they are really good even when struggling financially. I now have a addiction to buying vendetta bags for myself and family members and delivery... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always easy to navigate the site and instore customer service at Manukau is fantastic, had what i was looking for when i didn't know i was looking for it and easy to check out. Really quick delivery... See more
Customer team were great with their service and assisting me with my enquiry. Products arrived in perfect conditon. Stoked with how the items felt and looked on. Happy with the quality of products
Customer services is great. Delivery is amazing. May just want to add sticker to package for extra care in handling & delivery, I’ve had two o oh!! moment. 1. Missing item in the box, was like it... See more
Company details
About Red Rat Clothing
Written by the company
Red Rat Clothing has been in the streetwear game for over two decades and has made a name for itself by offering an elite range of footwear and apparel from some of the world's biggest brands, such as adidas, Puma, New Era, Converse, Dickies & more.
From the beginning, the company has been passionate about providing customers with the best in streetwear, exceptional customer service and innovative payment methods. Over the years, Red Rat Clothing has kept up with changing fashion trends, all while staying true to its commitment to making streetwear accessible to the masses.
With over 20 years experience, 13 stores nationwide and an online storefront with one of the fastest last mile's in NZ retail, Red Rat Clothing has become a leader in the New Zealand streetwear scene supported by it's loyal customer base.
30 Day Returns
Satisfaction Guaranteed
Changed your mind? No worries, if you change your mind for any reason you can return your purchase to your local store or our DC with the original tags and packaging within 30 days for a full refund. No questions asked.
Contact info
1c Ronwood Avenue, 2104, Auckland, New Zealand
- 0800 728 728
- hello@redrat.co.nz
- www.redrat.co.nz
4.6
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery and the t.shirts were of…
Fast delivery and the t.shirts were of good quality and love that they were on sale which made them real cheap and my son's loved them
21 June 2026
Quick delivery and quality products
27 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The post takes a long time
19 June 2026
Reply from Red Rat Clothing
Hey Percy, thanks for taking the time to write us feedback! Will make sure to pass this on to the relevant manager
Products were great and received within…
Products were great and received within the 5 days ☺️
22 June 2026
Female staff member that helped me at…
Female staff member that helped me at Henderson store was great, friendly welcoming. She deserves a payrise.
24 June 2026
When i placed my order online ,i picked…
When i placed my order online ,i picked the click and collect service wasn't until i received the text it was Hamilton store that i had accidentally pushed ,when it was suppose to be Papakura store to pick up products Thank-you to the Hamilton store for helping me out in getting ,and organizing my products from Papakura ,( Papakura need to get more customer service advice from other stores as i had to do everything to make this purchase work Papakura had the items in there store as i got them fitted ,for my grandchildren then i asked if they accepted Klarna they said No that's why i had did my order online
24 June 2026
The communication is always good I find…
The communication is always good I find whenever I place an order, its always a good experience
17 June 2026
Shipping for some reason my package…
Shipping for some reason my package came from Australia and i live in nz
17 June 2026
Easy online buying was straight…
Easy online buying was straight forward.and quick delivery!!only took a day or so i believe
21 June 2026
Amazing & speedy
Awesome selection of products and was really surprised at how fast my order arrived, I had ordered on a Monday night and received both of my items within two days.
22 June 2026
The kids clothing selection and sizes…
The kids clothing selection and sizes is next to nothing to choose from
23 June 2026
Reply from Red Rat Clothing
Hey there, thanks for taking the time to leave us feedback and I'll make sure to pass this feedback on to our purchasing team.
Fast delivery an great service
Great service fast delivery even tho I stay in Canterbury
22 June 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.