Friendly and supportive team, and my work coach was helpful and clearly did their best to support me. Unfortunately, I didn’t have much luck as there were very few suitable opportunities available i... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everyone there was always nice e and polite. Connor on reception always remembered my name and always had time for a little chat. Sian my work coach was brilliant, she encouraged me all the way. She... See more
Company replied
I am very happy with the support I received through the Restart Scheme. The programme really helped me gain confidence and successfully find employment. I would especially like to recommend my a... See more
Company replied
Every meeting with Oksana (Wisbech) is comfortable and friendly. Very informative and helpful. In the last couple of months I've had so much helpful training to help me to get back in employment and g... See more
Company replied
Company details
Written by the company
Reed in Partnership’s mission is to positively transform people and their communities. With our help they can achieve their goals and change their lives for the better. We’re proud of the difference we can make. Hundreds of thousands of people across the UK have benefited from our services.
Contact info
Amelia Street 31, SE17 3PY, London, United Kingdom
- www.reedinpartnership.co.uk
4.2
Great
662 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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No complaints procedure, apparently.
Weirdly refuse to provide details of their complaints procedure
Communication is patronising and unhelpful.
Certainly changing people's lives, however definitely not for the better.
15 April 2026
Unprompted review
Reply from Reed in Partnership
Hi Katie,
Thank you for your feedback. We genuinely value input from our participants and are committed to resolving any concerns you may have. We’d appreciate the opportunity to speak with you directly to better understand and address these issues. Please feel free to contact us at your earliest convenience via quality.improvement@reed.com.
Kind regards,
The Reed in Partnership Team
I had a great experience with reed for…
I had a great experience with reed for time I was there and a very helpful support worker called Jude.
11 March 2026
Unprompted review
Reply from Reed in Partnership
Hi Joe!
Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team
Great experience with Chelsey Jackson
Great experience with Chelsey Jackson
7 April 2026
Unprompted review
Reply from Reed in Partnership
Hi Della, thank you so much for sharing your feedback! Your kind words will be passed on to the team.
If you need anything else or have any questions, please don’t hesitate to reach out at quality.improvement@reed.com. We’re always here to help.
Kind regards,
The Reed in Partnership Team
Scam
They only work hard after you are employed then they harass your employer which is the opposite of the service you want.
2 April 2026
Unprompted review
Reply from Reed in Partnership
Hi James,
Thank you for your feedback. We genuinely value input from our participants and are committed to resolving any concerns you may have. We’d appreciate the opportunity to speak with you directly to better understand and address these issues. Please feel free to contact us at your earliest convenience via quality.improvement@reed.com.
Kind regards,
The Reed in Partnership Team
Since I joined the restart Lewis Fernie…
Since I joined the restart Lewis Fernie has helped me a lot he has supported me with what I wanted to do for work and has been very understanding if I’ve not been able to make a meeting
2 April 2026
Unprompted review
Reply from Reed in Partnership
Hi Holly, thank you so much for sharing your feedback! We’re really happy to hear that you have had a positive experience. Your kind words will be passed on to the team.
If you need anything else or have any questions, please don’t hesitate to reach out at quality.improvement@reed.com. We’re always here to help.
Kind regards,
The Reed in Partnership Team
Wisbech branch
The advisors at the Wisbech branch are supportive and understanding. They make it feel like they actually care and understand about problems.
20 March 2026
Unprompted review
Reply from Reed in Partnership
Hi Caine, thank you so much for sharing your feedback! We’re happy to hear that you have had a positive experience. Your kind words will be passed on to the team.
If you need anything else or have any questions, please don’t hesitate to reach out at quality.improvement@reed.com.
We’re always here to help.
Kind regards,
The Reed in Partnership Team
Just be truly open, and people at Reed will support you!
I met Tsvetelina Krasteva as my leader, I would say. She is wonderful human being! She did more than I was expecting! Because of her support and the work she did for me, I got a job in such a short time it's incredible! She gives me the confidence I need! I was truly happy to meet them all! I am on my feet again because of all of their hard work! Thank you!
26 March 2026
Unprompted review
Reply from Reed in Partnership
Hi Laura, thanks so much for your review! We're really happy to hear you're pleased with the support and guidance you've received so far. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team
I have learnt more about transferable…
I have learnt more about transferable skills, I’m planning to update my CV by adding more details about my skills and where I gained them, as well as improving my CV overall.
25 March 2026
Unprompted review
Reply from Reed in Partnership
Hi Vlada, thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team
Great Guidance from Tsvetelina Krasteva
I’ve been working with my Employment Adviser, Tsvetelina Krasteva, and I’m very grateful for her support. She is patient, organised, and always follows up when she says she will. Her advice has been practical and tailored to my needs, which made a real difference
24 March 2026
Unprompted review
Reply from Reed in Partnership
Hi Mariana, thank you so much for sharing your feedback! We’re really happy to hear that you had a positive experience. Your kind words will be passed on to the team.
If you need anything else or have any questions, please don’t hesitate to reach out at quality.improvement@reed.com.
We’re always here to help.
Kind regards,
The Reed in Partnership Team
Oksana has been great with support and…
Oksana has been great with support and helping me understand where we are going and what Restate is about. Wisbech team is great
23 March 2026
Unprompted review
Reply from Reed in Partnership
Hello Bex, thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team
Really helpful always nice and instructive conversation with Lewis Fernie
Really helpful always nice and instructive conversation.
23 March 2026
Unprompted review
Reply from Reed in Partnership
Hi Ewa, thank you so much for your review! We're really happy to hear you're pleased with the support you've received. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team
Reply from Reed in Partnership
Hi Arnis, thank you so much for sharing your feedback! We’re really happy to hear that you had a positive experience. Your kind words will be passed on to the team.
If you need anything else or have any questions, please don’t hesitate to reach out at quality.improvement@reed.com. We’re always here to help.
Kind regards,
The Reed in Partnership Team
Always feel very supported
Always feel very supported, listened too and help is always on hand. A big thank you to Oksana in Wisbech ☺️
20 March 2026
Unprompted review
Reply from Reed in Partnership
Hi Amanda, thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team
Reed have really helped me to progress…
Reed have really helped me to progress in my seach for work and have been very professional throughout my time with them. From writing my CV to drafting a covering letter for potential employers, not to mention the courses they have provided, they have been invaluable. Would highly recommend them
19 March 2026
Unprompted review
Reply from Reed in Partnership
Hi Garry, thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team
Lewis from wisbech supported me with…
Lewis from wisbech supported me with filling out my carers allowance form and my work capabilities form by asking me all the questions and filling out the answers correctly which has been something I've needed to do since December but mental and physically struggled with so he spent longer than the appointment was booked for helping me.
19 March 2026
Unprompted review
Reply from Reed in Partnership
Hello Neil, thank you for taking the time to leave a 5* review. We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team
The worst thing about this program is…
The worst thing about this program is that they give you a days notice before an appointment or a course session. I might have things to do that are way more important than their appointments. It’s constantly having to reschedule which is not my fault and I have to constantly ring up. Why not give me a few days notice? There’s personal things people go through and if you don’t show up, they blame YOU for your attendance going down even though it’s valid reasons. My work advisor supports me and listens to my concerns. I said I’ll only be doing 1 to 1 sessions and they’re still booking to put me in group ones. Feels like talking to a brick wall.
18 March 2026
Unprompted review
Reply from Reed in Partnership
Hello,
Thank you for your feedback. We genuinely value input from our participants and are committed to resolving any concerns you may have. We’d appreciate the opportunity to speak with you directly to better understand and address these issues. Please feel free to contact us at your earliest convenience via quality.improvement@reed.com.
Kind regards,
The Reed in Partnership Team
Reply from Reed in Partnership
Hello! Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team
Reply from Reed in Partnership
Hi Dawid, thank you so much for sharing your feedback! We’re really happy to hear that you had a positive experience. Your kind words will be passed on to the team.
If you need anything else or have any questions, please don’t hesitate to reach out at quality.improvement@reed.com. We’re always here to help.
Kind regards,
The Reed in Partnership Team
Everyone at the Reed Office in Basildon…
Everyone at the Reed Office in Basildon is very helpful & understanding, very friendly people I love coming here.
16 March 2026
Unprompted review
Reply from Reed in Partnership
Hello! Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team
Lewis from Wisbech helped me create 2…
Lewis from Wisbech helped me create 2 cvs for different sectors and supported me with a voucher for interview clothes, he was very helpful and supportive with helping me
16 March 2026
Unprompted review
Reply from Reed in Partnership
Hi Rachel, thank you so much for sharing your feedback! We’re really happy to hear that you had a positive experience. Your kind words will be passed on to the team.
If you need anything else or have any questions, please don’t hesitate to reach out at quality.improvement@reed.com. We’re always here to help.
Kind regards,
The Reed in Partnership Team
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