I ordered two weeks ago, get nothing! i try to speek with the support but i get zero help.. NEVER ORDER FROM HERE !!!! Sendungsnummer 430118759702 If i get my order i delet this if not i write... See more
Company replied
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See what reviewers are saying
I ordered tires on 24. 10 and got them today on 12.11.(Switzerland) It took longer as I expected but I should have ordered them earlier so I would not be stressing if they will arrive before snow.... See more
Customer service is very helpful. They are patient with someone like me who is still learning the German language. Their website is superb and easy to use. I have to still see what will be my experien... See more
Company replied
Tires came within a week -- the same one that I was waiting from reifendirekt for more than a month. I had to cancel from reifendirekt and order them here -- and it just came in a week and saved me in... See more
Company details
Written by the company
Der Reifenexperte reifen.com ist einer der größten Reifen-Onlinehändler Europas mit einer riesigen Auswahl von über 600.000 Reifen aller Marken. Das Angebot umfasst Reifen für PKW, Motorräder, Offroad- und Transportfahrzeuge und Fahrräder sowie Felgen, Kompletträder und Zubehör. Neben dem reifen.com-Onlineshop gibt es in Deutschland 37 Filialen für zusätzliche Serviceleistungen wie Achsvermessung, Radnabenreinigung oder Radeinlagerung.
Contact info
Südfeldstr. 16, 30453, Hannover, Germany
- 0511/123210 -10
- info@reifen.com
- www.reifen.com
3.9
Great
19k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 62% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from reifen.com
Hallo Herr Schatz,
das freut uns zu hören! Herzlichen Dank für Ihre 5*!
Liebe Grüße
Janik vom reifen.com Team
Reply from reifen.com
Hallo Herr Yavuz,
schön, dass Sie zufrieden sind. Das freut uns sehr! Herzlichen Dank für Ihre super Bewertung!
Liebe Grüße
Janik vom reifen.com Team
Reply from reifen.com
Hallo Herr Stang,
vielen Dank für Ihre Top Bewertung!
Liebe Grüße
Janik vom reifen.com Team
Reply from reifen.com
Hallo Herr Wunderlich,
so soll es sein :-) Vielen Dank für Ihr super Feedback!
Liebe Grüße
Janik vom reifen.com Team
Reply from reifen.com
Hallo Herr Dubcanici,
so soll es sein! Schön, dass Sie zufrieden sind! Vielen Dank für Ihre 5*!
Liebe Grüße
Janik vom reifen.com Team
Reply from reifen.com
Hallo Tom,
schön, dass Sie mit unserem Service zufrieden sind. Das freut uns! Vielen Dank für Ihre 5*!
Liebe Grüße
Janik vom reifen.com Team
Happy with purchase, but Corona slows things down
The prices were very reasonable, the shipment was not as transparent as it could have been. I had to contact the garage to confirm my tires had been received. After that it went smoothly. Marathon Garage Gkiontsa was very friendly and the mounting prices quoted were correct.
14 March 2021
Unprompted review
Reply from reifen.com
Hello,
thank you very much for your feedback. We are very pleased that you rated us positively despite the inconvenience with the shipping. We hope this works better next time!
Best regards,
Janik from pneuexperte.ch team
Reply from reifen.com
Hallo Wilhelm,
vielen Dank für Ihr Feedback und die 5-Sterne-Bewertung!
Liebe Grüße
Janik vom reifen.com Team
Reply from reifen.com
Hallo Herr Schüttendiebel,
vielen Dank für Ihre positive Bewertung!
Liebe Grüße
Janik vom reifen.com Team
Super Hotline
3 March 2021
Reply from reifen.com
Hallo Herr Otto,
herzlichen Dank für Ihre Top Bewertung!
Liebe Grüße
Janik vom reifen.com Team
Reply from reifen.com
Hallo lieber Kunde,
vielen Dank für Ihre 5*!
Liebe Grüße
Janik vom reifen.com Team
just easy and good
24 February 2021
Reply from reifen.com
Hello Mr Lopez,
thank you vey much for your positive feedback.
Best regards,
Janik from reifen.com team
Reply from reifen.com
Hello Patrick,
thank you very much for your positive feedback!
Best regards,
Janik from pneuexperte.ch team
Good and fast delivery
Good and fast delivery, but unfortunately they deducted the amount twice, eventually well fixed.
30 December 2020
Unprompted review
Reply from reifen.com
Dear Kyo oc,
thanks for your order number. The amount is only reserved until the delivery. In this moment the credit card will be charged and the reservation is cancelled.
Nanette from pneuexperte.ch-team
Great service
I got the tires after 48h of placing the order. Great and fast service.
11 November 2020
Unprompted review
Reply from reifen.com
Hello David,
thanks a lot for this great review. :-)
Best regards,
Nanette
pneuexperte.ch-Team
Reply from reifen.com
Dear wiz4rd,
thanks a lot for this kind review.
Best regards,
Nanette, reifen.com-team
Website is great
Website is great, easy to use, and English language is available, which makes foreigners lives way easier
29 October 2020
Reply from reifen.com
Dear Mr. Carvalho,
thank you so much for this great 5-star-review.
Best regards,
Luisa - reifen.com
Reply from reifen.com
Hallo bj,
danke für Ihre Top-Bewertung.
Viele Grüße
Nanette vom reifen.com-Team
tres bon site
27 October 2020
Reply from reifen.com
Bonjour Mme Fernandez,
Merci beaucoup pour cette bonne appréciation. Nous sommes heureux que vous soyez satisfaits.
Nanette de l'équipe de pneuexperte.ch
Not possible to complete payment
Not possible to complete payment with my credit card this was frustrating. Your call center indicated it was a thing of the browser, that I should use Mozilla. I did that way and did not work. Finally used paypal but wanted to do the original transaction in credit card directly. delayed me 2 days. frustration. regards
26 October 2020
Reply from reifen.com
Dear Mr. Lemus,
we are very sorry about this experience. We are currently changing our service provider for credit card processing. Unfortunately this can cause temporary problems. Please apologize.
Best regards,
Nanette
reifen.com-team
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