I had trouble downloading BitDefender & being nagged with pop-up. I contacted ReImage and Robert L assessed my computer and said ity needed work. He hooked me up with Cindy P. and her magic wand and a... See more
Company replied
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See what reviewers are saying
SCAMMERS WORST, FAKE, SCAMMERS I just opened an account and they are withdrawing $9.99 every week, there is no one you can contact, everyone who seems to work for them is fake, we are astonished how... See more
my printer was down .. i could not conduct bussiness . i called reimage and they ran several tet , the process was very involved and while watching there approach it was something id never be able to... See more
Company replied
Computer died, new (old) CPU installed but reimage not carried across. one phone call and re-image had reinstalled the programme and run it to ensure all Ok. My operator Rex was efficient and very q... See more
Company replied
Company details
Written by the company
Reimage® Limited is a world leader of internet-based system repair solutions. Our award winning PC repair software and patented technology first appeared on the market for professional users in 2007. The success of our product spurred us to further develop this powerful software and create an affordable, simple to use, solution to empower users, enabling them to repair their PCs, at home or at work, fast and at a fraction of the cost. As always, Reimage® remains as dedicated to its users as it is to its product. We are ultimately committed to our core values: Honesty & Reliability, Innovation & Simplicity. Our developers at the Reimage® R&D Center are consistently updating and improving our software, to assure compatibility with every new Windows build and Microsoft security patch, from XP to latest Microsoft supported edition of Windows OS. The highly acclaimed Reimage® PC Repair solution scans, assesses and repairs the Windows operating system improving speed and ensuring system stability, in addition to restoring settings and registry values compromised by viruses and other forms of malware. This unprecedented technology draws upon its remote online data base of over 25 million updated, authentic and pristine Microsoft files, ready to repair or replace any Windows system file to restore your PC to its full potential.
Contact info
4.1
Great
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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working on issues
3 August 2022
Unprompted review
Reply from Reimage
Hi Donald
We love hearing from our customers and we’re always looking for ways to improve our product and service.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
product key for RE IMAGE
Very help, Mr. Jaime came to the point quickly, and he helped me in very short time !
5 star rating.
Thank You !
3 August 2022
Unprompted review
Reply from Reimage
Hi Gladys,
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Rest assured that you will experience the same level of excellence the next time you need our help.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
I'm very pleased with the patience and…
I'm very pleased with the patience and professional help of Ella S.
2 August 2022
Unprompted review
Reply from Reimage
Hello John,
It is our utmost pleasure to be of service. We work hard to make sure every customer receives personal attention, quick responses, and, of course only the utmost convenience.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
The service I've received from Reimage…
The service I've received from Reimage is very good at locating problems and I especially appreciate the patience of the technicians
2 August 2022
Unprompted review
Reply from Reimage
Hello Duncan,
Thank you for sharing your experience with us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Rest assured that you will experience the same level of excellence the next time you need our help.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Philan not only fixed my program
Philan not only fixed my program, but also took the time to check every possible thing that could cause me any problem I want to thank you for people like her.
2 August 2022
Unprompted review
Reply from Reimage
Hello Daniel,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Philan will be surprised once he hears this commendation.
Rest assured that you will experience the same level of excellence the next time you need our help.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Tonight
Tonight, I am very happy.
The staff Jaime who helped me is a very competent man.
He concluded the status of my computer very quickly.
He has done his job without any time waste.
Many Thanks!
1 August 2022
Unprompted review
Reply from Reimage
Hello Byung,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Our team will be surprised once they hear this commendation.
Rest assured that you will experience the same level of excellence the next time you need our help.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Helped today by Jaime J
Helped today by Jaime J, was able to fix the key activation issue and you have another happy customer. Thank you.
Regards, Andrew McLeod.
27 July 2022
Unprompted review
Reply from Reimage
Hi Andrew,
We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Rest assured that you will experience the same level of excellence the next time you need our help.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
The Tech seem to have good knowledge, and was very polite.
25 July 2022
Unprompted review
Reply from Reimage
Hi Howard
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Rest assured that you will experience the same level of excellence the next time you need our help.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Thak you very much for your support
Thak you very much for your support. Carlito has beeen excellent in helping me and has fixed the problem.
23 July 2022
Unprompted review
Reply from Reimage
Hello Paul,
We love hearing from our customers and we’re always looking for ways to improve our product and service. Carlito will be surprise once he hears this commendation.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Paula C
Paula C. helped me get my Reimage back working 100%, thank you. She was very patient and considerate. Her knowledge and speed was incridble. She went above and beyond the call of duty, so-to-speak and also informed me of when my Reimage needs to be renewed. Thank you, very grateful Paula
22 July 2022
Unprompted review
Reply from Reimage
Hi Lucille,
We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Rest assured that you will experience the same level of excellence the next time you need our help.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Paula has successfully restored pc to…
Paula has successfully restored pc to operating conditions. I appreciate her efforts. Thank You.
22 July 2022
Unprompted review
Reply from Reimage
Hello Robert
We are incredibly grateful that you took the time out to leave us a 5-Star review. We’ll make sure we pass your kind words along to Paula, who we know will be delighted to read your comment.
Let us know if you still have other concerns.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Reply from Reimage
Hello Angie
Thank you so much for your kind words! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Let us know if you still have other concerns.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Restoro review
Both Paula and Airha were terrific. very professional, knowledgeable and very polite. Thanks to both,
21 July 2022
Unprompted review
Reply from Reimage
Hello Mike,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Paula and Airha will be surprise once they hear this commendation.
Let us know if you still have other concerns.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Had a very good experience withDianne
Had a very good experience with Reimage, was treated with respect and kindness. Thank You.
20 July 2022
Unprompted review
Reply from Reimage
Hello Randle
We are thrilled that you loved your experience. We’ll make sure we pass your kind words along to Dianne, who we know will be delighted to read your comment.
Let us know if you still have other concerns.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
i didn´t receive my licence key
i didn´t receive my licence key
The women helped me to enter it.
19 July 2022
Unprompted review
Reply from Reimage
Hello
We are glad to hear that our team was able to help you activate the software. We are so grateful for your 5-star review.
Let us know if you still have other concerns.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
My windows froze after sessions in the Internet
My windows froze after sessions in the Internet.
I sought assistance with the Support Team and they came to my assistance. The repaired the damage professionally and quickly.
I was treated with respect and curtsey.
I would recommend your Support Team
18 July 2022
Unprompted review
Reply from Reimage
Hello George,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
I found Ruel to be professional
I found Ruel to be professional, knowledgeable, friendly,very helpful and above all he resolved my issues.
17 July 2022
Unprompted review
Reply from Reimage
Hi Will
Wow, we were blown away by your positive words! Ruel will be surprised once he hears this commendation.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Had problem to activate the renew license key…
Had problem to activate the renew license key and after many attempts to look for the "I have License Key" button, finally resort to seek assistance.
Was informed that renewal is only possible after the old license key expire. I hope that this incident should be in the FAQ for those who may renewed before expiration.
I am satisfied with the assistance provided in this incident as it was friendly, prompt and informative.
17 July 2022
Unprompted review
Reply from Reimage
Hello Tommy,
Most people don't bother to leave reviews about positive experiences and that's what makes you the star.
Should the need arise please do not hesitate to contact us anytime.
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
As always
As always, your guys' help has been awesome. Thank you for being able to fix all my pc issues and making my pc run in optimal conditions. Will definitely return for future needs. <3
17 July 2022
Unprompted review
Reply from Reimage
Hello Ryan,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Our team will be surprised once they hear this commendation.
Rest assured that you will experience the same level of excellence the next time you need our help.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Very polite and helpful
16 July 2022
Unprompted review
Reply from Reimage
Hello Alan,
It is our utmost pleasure to be of service. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
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