I had trouble downloading BitDefender & being nagged with pop-up. I contacted ReImage and Robert L assessed my computer and said ity needed work. He hooked me up with Cindy P. and her magic wand and a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
SCAMMERS WORST, FAKE, SCAMMERS I just opened an account and they are withdrawing $9.99 every week, there is no one you can contact, everyone who seems to work for them is fake, we are astonished how... See more
my printer was down .. i could not conduct bussiness . i called reimage and they ran several tet , the process was very involved and while watching there approach it was something id never be able to... See more
Company replied
Computer died, new (old) CPU installed but reimage not carried across. one phone call and re-image had reinstalled the programme and run it to ensure all Ok. My operator Rex was efficient and very q... See more
Company replied
Company details
Written by the company
Reimage® Limited is a world leader of internet-based system repair solutions. Our award winning PC repair software and patented technology first appeared on the market for professional users in 2007. The success of our product spurred us to further develop this powerful software and create an affordable, simple to use, solution to empower users, enabling them to repair their PCs, at home or at work, fast and at a fraction of the cost. As always, Reimage® remains as dedicated to its users as it is to its product. We are ultimately committed to our core values: Honesty & Reliability, Innovation & Simplicity. Our developers at the Reimage® R&D Center are consistently updating and improving our software, to assure compatibility with every new Windows build and Microsoft security patch, from XP to latest Microsoft supported edition of Windows OS. The highly acclaimed Reimage® PC Repair solution scans, assesses and repairs the Windows operating system improving speed and ensuring system stability, in addition to restoring settings and registry values compromised by viruses and other forms of malware. This unprecedented technology draws upon its remote online data base of over 25 million updated, authentic and pristine Microsoft files, ready to repair or replace any Windows system file to restore your PC to its full potential.
Contact info
4.1
Great
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always been good for my PCs
I’ve been using it for years and have never had an issue. I noticed an overcharge due to an auto renew issue and they were happy to refund and fix the problem. I’m happy to recommend them. This program helped my old PC run well for over 12 years until it finally died.
8 September 2022
Unprompted review
Reply from Reimage
Hi Paul,
Thank you so much for this 5-star review. Your feedback helps us discover new opportunities to improve our product and services and make sure that you have the best possible experience.
Let us know if you still have other concerns.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Luz helped me with getting my licence…
Luz helped me with getting my licence key and restarting Reimage, then she found a trojan and a virus, and Maverick removed those, and disabled some programs that were making my computer slow down. They are polite and helpful, and I am very happy with the service.
7 September 2022
Unprompted review
Reply from Reimage
Hi,
We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track!
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Super support as usual
Super support as usual. Thanks for Gerald C.
Dwight Porter
6 September 2022
Unprompted review
Reply from Reimage
Hi Dwight
Wow, we were blown away by your positive words. Gerald will be surprised once he hears this commendation.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Paula C
Paula C. help me get my Reimage back and helped with my google chrome. She did a wonderful job helping me She is awesome thank you Reimage Team!!!!
5 September 2022
Unprompted review
Reply from Reimage
Hi Gary
Thanks for much for the 5-star review! Paula will be surprised once she hears this commendation.
If there’s anything else we can do for you, please let us know.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
rep reset my browser
5 September 2022
Unprompted review
Reply from Reimage
Hi Milnor
We are grateful that you took the time out to leave us a review.
If there’s anything else we can do for you, please let us know.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Great Service
Again, your service has always been exceptional and your product is reliable and does what it says. Keep up the good work.
5 September 2022
Unprompted review
Reply from Reimage
Hi Mark,
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Computers aren't my thing so I…
Computers aren't my thing so I appreciate Sydel spending so much time on mine. Everything looks great!
4 September 2022
Unprompted review
Reply from Reimage
Hi Valerie
It is our utmost goal to leave a smile with our every customer interaction, learning that you are satisfied with our service tells us that we are doing our jobs well.
We’ll make sure we pass your kind words along to Alliya, who we know will be delighted to read your comment.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
I am pleased with the service I…
I am pleased with the service I received.
Arnel was very patient, explained things, well and did a good job for me.
2 September 2022
Unprompted review
Reply from Reimage
Hello Barbara!
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Very happy with my results
I was originally skeptical of remote access repairs being done on my computer, but surely enough all of my issues were resolved in an appropriate manner, I am very happy with my results.
1 September 2022
Unprompted review
Reply from Reimage
Hi Miles
Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy.
If there’s anything else we can do for you, please let us know.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Edjelyn E was extremely helpful at…
Edjelyn E was extremely helpful at fixing and addressing my license key issue. Answered all my questions very professional and in a timely fasshion.
30 August 2022
Unprompted review
Reply from Reimage
Hi Colleen
We’re pleased that Edjelyn was able to provide you with exceptional service and answer all of your questions. Your review means a lot to us. Thank you for choosing Reimage!
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
oops i did it again
once again last week -thursday or friday -replacement carrier left parcel unatended on lobby chair -i guess he or she can't read the huge note on glass lobby door -can ups help the usps learn to read ? poatal boxes are locked secure so stealing does happen 10701 zip ---phones aren't picked up -other stations ick up
30 August 2022
Unprompted review
Reply from Reimage
Hi Robert
Thanks for reaching out. We are sorry to hear that you have had such a negative experience.
Please be informed that Reimage program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
We take all reviews seriously and will use them in our continuous improvement efforts. If there’s anything else we can do for you, please let us know.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
service was fast
29 August 2022
Unprompted review
Reply from Reimage
Hi Sandra
It is our utmost pleasure to be of service. We work hard to make sure every customer receives personal attention, quick responses, and, of course only the utmost convenience.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
I had a wonderful experience with great…
I had a wonderful experience with great customer service. Reimage got me back to writing papers and emailing family & friends using a safe, clean device! I would highly recommend Reimage to everyone.
28 August 2022
Unprompted review
Reply from Reimage
Hello Nicole,
It warms our hearts to hear such amazing feedback! We are proud to serve you 24/7 with the best service experience around.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
great service
28 August 2022
Unprompted review
Reply from Reimage
Hi Tremayne,
We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track!
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
I found Sydel to be extremely…
I found Sydel to be extremely knowledgable and very professional. I would highly recommend this service.
26 August 2022
Unprompted review
Reply from Reimage
Hello James
Wow, we were blown away by your positive words! Sydel will be surprised once she hears this commendation.
Thanks for sharing your rating with us and the community.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Christopher D
Christopher D. helped me a lot this morning. He got the Reimage software working on my computer. He handled all of my concerns. Much appreciated.
25 August 2022
Unprompted review
Reply from Reimage
Hi Paul
We’ll make sure we pass your kind words along to Christopher, who we know will be delighted to read your comment.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Thank You Very Much
24 August 2022
Unprompted review
Reply from Reimage
Hi Derrick,
We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Rest assured that you will experience the same level of excellence the next time you need our help.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
really went above and beyond to fix my…
really went above and beyond to fix my computer and make sure I was safe and secure. Very much appreciated!!!!!!!
23 August 2022
Unprompted review
Reply from Reimage
Hi Marie
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
good and fast service
23 August 2022
Unprompted review
Reply from Reimage
Hi Eugene
We work hard to make sure every customer receives personal attention, quick responses, and, of course only the utmost convenience.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
I’ve received a great help from Alliya
I’ve received a great help from Alliya, appreciating her/his services, it was fast, prompt, professional , and polite.
Am greatly satisfied with the service provided
Thank you
22 August 2022
Unprompted review
Reply from Reimage
Hi Bumazin
It is our utmost goal to leave a smile with our every customer interaction, learning that you are satisfied with our service tells us that we are doing our jobs well.
We’ll make sure we pass your kind words along to Alliya, who we know will be delighted to read your comment.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.