If I could give negative numbers, I would. I wish I would have read these reviews before I purchased a mattress(8k!) for my 90 year old parents. Terrible customer service, wanted to exchange for a dif... See more
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I just can’t figure out where I went wrong. I did exactly what I was told to do. Lisa at the Chesterfield MO location said go to the Casper store at the Galleria to test the whole line of Casper s... See more
Craig at Relax the Back Plano, TX is a rare breed; knowledgeable, patient, and zero pushy salesman vibes. I came in just to test and learn about different chair technologies, and he let me explore eve... See more
My 95 year old mother ordered a custom chair from Tucson Relax the Back for $5000 but it did not arrive to specifications. The manager Rudy ADMITTED their mistake, but my mother did not want to wait a... See more
Company details
Information provided by various external sources
Relax The Back is your source for ergonomic chairs, massage chairs, memory foam mattresses, back rests, and neck wedge pillows. We specialize in products & solutions for the relief and prevention of back and neck pain including ergonomic chairs, massage chairs & more! Call us at 1-800-222-5728!
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2.2
Poor
22 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Great online and in person experience
I needed to research several different zero gravity chairs for work. After not getting anywhere through several different avenues online, I decided to take a three hour trip to relax the back. The closest location was three hours away and well worth the trip. The website had listed that they had several different models of zero gravity chairs which I had researched for purchase. The store was very well stocked and had every model of chair that I was interested in. The sales representative was very helpful, not pushy, and ultimately helped me and my staff purchase the exact model of chair that was ideal for my business. I would highly recommend relax the back to anyone professionally, or personally for their chair or mattress needs.
20 May 2023
Unprompted review
ABSOLUTLEY AWFUL
TERRIBLE website. Products that are SOLD OUT DO NOT INDICATE so when ordering
TERRIBLE communication after ordering.
TERRIBLE communication regarding sold out merchandise
TERRIBLE communication regarding shipping (was told 2X it was going to ship by X and it DID NOT.
Do NOT buy from this site unless you want extreme frustration.
7 October 2020
Unprompted review
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