Banner for Reliable Medicare LTD

Reliable Medicare LTD Reviews 

3,104
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 505 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and appreciate being kept constantly informed with regular tracking updates regarding their parcel status. Consumers also consistently note the helpful customer support, alongside a surprisingly wide selection of professional quality items available at very affordable prices. However, some customers also noted frustrating issues with delivery delays, missing items from their packages, and unexpected stock shortages. People occasionally mentioned receiving damaged goods or finding that specialized products arrived with remarkably short expiration dates. A few reviewers also experienced difficulties trying to obtain prompt refunds or proper replacements for these problematic purchases.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality, showing a deep split in customer experiences.... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that orders generally arrive promptly with... See more

Service

Consumers find service to be positive, highlighting consistently swift, courteous, and professional... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between buyers. Some consumers... See more

Price

Users describe ambiguous interactions with price, as experiences vary significantly. While many consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great customer service - very helpful and friendly. Only issue would be out of stock item that took a long time to be delivered. Would order again though.

Company replied

Rated 5 out of 5 stars

INNO-DERMA Skin Repair & INNO-DERMA Soft Cleanser, being using these products for years now and still really happy. Quick and easy to reorder products from Reliable Medicare ltd. Excellent comms and... See more

Company replied

Rated 5 out of 5 stars

Although I am nowadays a retired Professional Healthcare Practitioner, I still use these products (for myself), and find the quality and the service from R.M Ltd still the best. I would not go to any... See more

Company replied

Rated 5 out of 5 stars

Buying from "Reliable Medicare" for a few years. Quick delivery, good products; I will continue to buy from them. Thanks

Company replied



Company details

  1. #57 of 71 best companies in Wellness centre
  2. #184 of 220 best companies in Beauty product supplier
  3. #12 of 14 best companies in Cosmetics wholesaler

About Reliable Medicare LTD

Written by the company

Welcome to Reliable Medicare✨

Reliable Medicare

Reliable Medicare is one of the leading recognised suppliers for retail and wholesale of aesthetic products in the United Kingdom, France, and the Netherlands.

Our rapid growth and success are built on our ability to deliver exceptional products to our clients with exemplary speed and competitive prices. We are distinguished by our commitment to core values: quality, reliability, and transparency.

We source exclusively from reputable and approved suppliers and manufacturers who meet the highest industry standards, ensuring the safety and reliability of our products.

At Reliable Medicare, our customers are at the heart of everything we do. Our reputation is built on the importance we place on the quality of our relationships with them because their satisfaction is our top priority. ❤️

Free Shipping!

All UK orders enjoy free shipping if you order over £100!

All UK orders enjoy free shipping if you order over £100!
Get reliable and fast shipping after order confirmed

Contact info

Up to 80% sales!

Top discounts & free delivery on your aesthetic products. ✨

4.1

Great

TrustScore 4 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(3,104)

506 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Genuine products.

28 May 2026
Reliable Medicare LTD logo

Reply from Reliable Medicare LTD

Thank you for your fantastic review! We are thrilled to hear you enjoyed our prompt service and products. Our priority is always to provide the best products at a good value for money.

- Reliable Medicare Team

Rated 5 out of 5 stars

Amazing

Amazing! good service

20 May 2026
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Reply from Reliable Medicare LTD

Thank you for your kind review! We are pleased to hear that you were impressed with our service. Your support is always appreciated.

- Reliable Medicare Team

Rated 5 out of 5 stars

Great price and unbelievable fast…

Great price and unbelievable fast service.

26 May 2026
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Reply from Reliable Medicare LTD

Thank you for your fantastic review! We’re delighted to hear that you were happy with both our pricing and the speed of our service. Your trust and support truly means a lot.

- Reliable Medicare Team

Rated 5 out of 5 stars
Reliable Medicare LTD logo

Reply from Reliable Medicare LTD

Thank you for your positive review! We’re pleased to hear that you received excellent service. Providing a great experience for our customers is always our goal, so your feedback is greatly appreciated.

- Reliable Medicare Team

Rated 5 out of 5 stars

Good products

Good products, always deliver.

24 May 2026
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Reply from Reliable Medicare LTD

Thank you for your 5-star review! We’re thrilled to hear that you’re happy with our products and that we’ve consistently delivered for you. Providing reliable service alongside quality products is something we take great pride in.

- Reliable Medicare Team

Rated 5 out of 5 stars

Immediately acknowledged my order and…

Immediately acknowledged my order and delivery was quick. Excellent product.

25 May 2026
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Reply from Reliable Medicare LTD

Thank you for your wonderful review! We’re delighted to hear that your order was acknowledged promptly, delivered quickly, and that you were pleased with the product. Our team looks forward to supporting you in the near future.

- Reliable Medicare Team

Rated 5 out of 5 stars
Reliable Medicare LTD logo

Reply from Reliable Medicare LTD

Thank you for your kind review! We’re delighted to hear that you found our service consistently professional. Providing a high standard of service to our customers is always our priority. We appreciate your support.

- Reliable Medicare Team

Rated 5 out of 5 stars

Best in the market

Easy to order and currently the cheapest in the market. The item arrived in 2 days. Will order from them if the prices remain the same.

25 May 2026
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Reply from Reliable Medicare LTD

Thank you for your fantastic review! We’re delighted to hear that you found the ordering process easy, received your item quickly, and were pleased with the value we offer.

We work hard to provide competitive pricing alongside reliable service, so it’s wonderful to know this was reflected in your experience. We truly appreciate your support and look forward to welcoming you back again soon.

- Reliable Medicare Team

Rated 5 out of 5 stars

Well packaged and very fast delivery

Well packaged and very fast delivery. Will be placing more orders. 👍

23 May 2026
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Reply from Reliable Medicare LTD

Thank you for your kind review! We are so pleased that you had such a positive experience with us and you will be coming back to place future orders. Your trust means a lot to us.

- Reliable Medicare Team

Rated 5 out of 5 stars

I received my products on time when…

I received my products on time when they were due.

22 May 2026
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Reply from Reliable Medicare LTD

Thank you for your great review! We are happy to hear that you received your order in a timely fashion. Our team appreciates your support.

- Reliable Medicare Team

Rated 5 out of 5 stars

The items arrived very quickly and…

The items arrived very quickly and well-packed

22 May 2026
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Reply from Reliable Medicare LTD

Thank you for your 5-star review! We are thrilled that your products arrived promptly and well packed. Your support means a lot to us.

- Reliable Medicare Team

Rated 5 out of 5 stars

Always a perfect experience

Always a perfect experience.

Best,
Victoria

15 May 2026
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Reply from Reliable Medicare LTD

Thank you for your fabulous review! We are so pleased to hear that enjoyed your experience with us - our team truly look forward to working with you in the future.

- Reliable Medicare Team

Rated 5 out of 5 stars

Excellent service!

Easy purchase, competitive price and fast free delivery.

21 May 2026
Reliable Medicare LTD logo

Reply from Reliable Medicare LTD

Thank you for your brilliant review, we appreciate you sharing your positive experience. Your support means a lot to us.

- Reliable Medicare Team

Rated 5 out of 5 stars
Reliable Medicare LTD logo

Reply from Reliable Medicare LTD

Thank you for your review! We’re pleased to hear that your deliveries have arrived on time and that you’ve been happy with the products you’ve received. We truly appreciate your support and look forward to serving you again soon.

- Reliable Medicare Team

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery . Items as described very happy .

13 May 2026
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Reply from Reliable Medicare LTD

Thank you for your wonderful review! We are thrilled that you enjoyed our prompt delivery and were satisfied with your order. We appreciate you choosing to shop with us.

- Reliable Medicare Team

Rated 5 out of 5 stars

Excellent product

Excellent product, process and delivery as well as helpful support

19 May 2026
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Reply from Reliable Medicare LTD

Thank you for your kind review! We are so happy to hear that you had such as positive experience and that our customer service team supported you well. Your feedback means a lot to us.

- Reliable Medicare Team

Rated 1 out of 5 stars

The wrong was delivered to me

The wrong was delivered to me, and when I called the customer service team, the lady I spoke to was very rude and very unhelpful

20 May 2026
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Reply from Reliable Medicare LTD

We’re sorry to hear that your experience did not meet expectations.

Our team is aware of this case and can confirm that it has been handled. We understand how frustrating it can be to receive an incorrect item, and we apologise for any inconvenience caused.

Providing excellent customer service is very important to us, and we are sorry if you felt unsupported during your interaction with our team. We appreciate your feedback and will take it on board as we continue to improve our service.

– Reliable Medicare Team

Rated 1 out of 5 stars

Bad customer service

Bad customer service, rude staff, selling expired products, risking people life.
No expire date was showing on sale or on website

19 May 2026
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Reply from Reliable Medicare LTD

We’re sorry to read your review and feel it does not accurately reflect the circumstances of this order.

The product purchased was listed as a special offer item due to its shorter expiry date, and the expiry date was clearly displayed on the product page prior to purchase. The item was delivered to you before the expiry date and was therefore not expired at the time of receipt. Our team would not send you an already expired product.

As explained by our customer service team, products sold under these special-offer conditions are non-refundable in accordance with our terms and conditions, which you accepted prior to purchase.

We appreciate that this may not have been the outcome you were hoping for, but our team communicated the available options and policy clearly throughout the process.

- Reliable Medicare Team

Rated 5 out of 5 stars

Prompt service

18 May 2026
Reliable Medicare LTD logo

Reply from Reliable Medicare LTD

Thank you for your wonderful review! We are thrilled that you enjoyed our fast, reliable service. We appreciate your feedback and look forward to supporting you in the future.

- Reliable Medicare Team

Rated 1 out of 5 stars

I received a dermal filler whose…

I received a dermal filler whose expiration date was only one week away. I tried to clarify and resolve this issue, but instead they accused me that it was not their product at all. This is very upsetting to me, especially because of this kind of attitude toward small clients.

22 May 2026
Reliable Medicare LTD logo

Reply from Reliable Medicare LTD

Thank you for your feedback. We are sorry to hear that you are unhappy with your experience.

We would like to clarify that we have been actively trying to assist you and have already contacted you directly with a proposed resolution to address your concerns. Unfortunately, we have not yet received a response to our most recent email.

We are committed to resolving this matter and would welcome the opportunity to continue the conversation. Please respond to our email or contact us directly so that we can work towards a satisfactory outcome.

Customer satisfaction is important to us, and we remain ready to help.

- Reliable Medicare Team

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