Reliable Property Group Reviews 

388
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

We have had a level 2 survey done by Joshua and I would highly recommend their service. Fast at responding, the report was clear and I couldn't be more pleased with the prompt answers received after t... See more

Rated 5 out of 5 stars

Kim Ding from Reliable Property Group was first rate dealing either our Home Buyers Guide report. He gave us a very comprehensive report to enable us to decide on our property . We have now completed... See more

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Rated 2 out of 5 stars

Pick someone else: Upon getting a quote from a 3rd party website, I was hounded by the manager to schedule a survey (though I'd said we weren't yet at that point of the buying process). Once I'd p... See more

Rated 5 out of 5 stars

Reliable Property surveyors have been great, they have been very helpful even when we had a home fall through they kindly waited till we found a new property to buy, Rhiannon has been our first... See more

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4.0

Great

TrustScore 4 out of 5

388 reviews

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4.0

All reviews

(388)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Detailed home buyers survey & valuation. Delivered promptly

I recently used Reliable Property Group for a Homebuyer Survey and Valuation, and I couldn't be more impressed with the service. From start to finish, the team was professional, thorough, and incredibly helpful. The survey was detailed, clearly explained, and delivered promptly. I wouldn’t hesitate to recommend Reliable Property Group to anyone looking for a trustworthy and knowledgeable surveying company. Excellent experience all around! Most definitely will be using the again on my next purchase!

6 May 2025
Unprompted review
Rated 5 out of 5 stars

Ray- you legend!

We cannot recommend Ray highly enough! He initially came on board as someone who offered surveyor services, but quickly became so much more than that. From the very beginning of our home-buying journey, Ray was incredibly thorough, professional, and approachable.
What truly sets him apart is how much he went above and beyond his role.

Ray took it upon himself to help us find a better mortgage deal than we had originally sourced. He guided us through the process with genuine care and insight, always ready to lend a hand—even when it wasn’t technically his responsibility. Whether it was chasing the bank, giving honest advice, or simply checking in to see how things were progressing, Ray was consistently present and proactive.

It’s rare to come across someone so dedicated and invested in their clients’ wellbeing. Thanks to Ray, what could have been a stressful experience felt manageable and supported at every step. We are truly grateful and would wholeheartedly recommend him to anyone looking for not just a surveyor, but someone who genuinely has your back.

From Mitesh & Jaimini

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Comprehensive and professional report.

I used Reliable Property Group after reading online reviews. The homebuyer survey was carried out quickly by Joshua King and he produced a very comprehensive report. Jordan Lee, manager was also very helpful when I needed advice post survey. Very professional organisation.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

I don’t often write reviews but 10/10

I don’t often write reviews but really 10/10 for Reliable Property Group. The customer service was excellent, the speed with which the report was produced was excellent, the report itself was great - they truly are Reliable! I had an issue along the way which the resolved very kindly and quickly for me. I will definitely be using this company again. :)

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Reliable group

Reliable group - managed to accommodate my tight deadline for a valuation with consummate professionalism.
I highly recommend their services to anyone seeking a comprehensive & accurate report executed with professionalism in timely manner.

2 May 2025
Unprompted review
Rated 5 out of 5 stars

As a first time buyer Reliable have…

As a first time buyer Reliable have made the whole process stress free. They handled everything with ease and kept us updated throughout the entire process.
As a first time buyer it can be hard to navigate everything involved but I can genuinely say the team at reliable went over and above.

I will definitely use these guys again.

17 April 2025
Unprompted review
Rated 2 out of 5 stars

Quick but not good quality

Reliable Property Group did a homebuyer survey for me before I purchased my home and I found their price reasonable in comparison to others. The surveyor was able to attend the property quickly but unfortunately the report produced was inaccurate and this led to me potentially overpaying for the property. The report incorrectly stated that there are 4 bedrooms in the property when only 3 can legally be counted as bedrooms due to the height of one door. Surely an experienced, professional surveyor would know that. The report also incorrectly stated that all the windows were double glazed when 7 out of 10 are actually single glazed. When I raised this issue with the company they lied that the report didn't say "all" the windows but I have a copy of the report which clearly says "full double glazing throughout". It seems this company cuts corners and probably just reuses wording from previous reports without properly updating them. I am disappointed especially that after being made aware of their error, there has been no effort to remedy the situation. I would avoid this company by all means.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

What a RAY of sunshine Ray has been!!

What a RAY of sunshine Ray has been!!
From the moment we first spoke to him til now where we at almost at exchange and completion, he has been quick with his responses and helpful always.
The survey process was explained well and he arranged for this with quickly and stress free.
He kept checking in every so often and making sure we’re stress free.
He also managed to organise a brilliant mortgage broker for us who was able to beat our existing quote.
Thanks for all the help Ray, we look forward to working with you again.
Thanks,
Jaimini & Mitesh

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Homebuyer Report

I used the company for Homebuyer report. The whole team was very professional and friendly. I dealt with John and he was lovely to take the time to explain things and also they are happy to answer questions.

I recommend as purchasing a property can be stressful, this report shed light in issues I would not know and the team especially John was very helpful.

27 January 2025
Unprompted review
Rated 5 out of 5 stars

Easy to book, great service.

Easy to book, one of the only companies I reached out to that actually gave me a follow up call off the back of my quote request. Booked in quickly and report delivered on time. Would highly recommend.

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Reliable Property Group

I would 100% recommend! From start to finish everyone at reliable group property made my experience easy and stress free. I was kept in the loop at every stage with clear communication.
Thanks guys!

18 January 2025
Unprompted review
Rated 5 out of 5 stars

Reliable Property Group

Reliable property group helped me with my mortgage. They were so easy to deal with, easy to contact and had fantastic customer service for any queries I had. I honestly couldn’t have asked for a better experience.

10 January 2025
Unprompted review
Rated 5 out of 5 stars

Project Valuation and Monitoring

BNF Bank recently commissioned Reliable property to provide a valuation report on a major construction project near Manchester. The work included project monitoring and advice around key construction and credit risks.

Our Real Estate and underwriting team received first class service. We are now successfully closing this high value lending and moving onto a second project with our Middle East based client in conjunction with Reliable property.

Thank you to Ray and the team for their continued support to the bank in the UK as we grow our real estate lending portfolio.

Andrew Woods
BNF Bank Plc, London Branch Manager

15 January 2025
Unprompted review
Rated 5 out of 5 stars

Very prompt and professional service

Very prompt and professional service, concise and detailed report . Thank you

13 December 2024
Unprompted review
Reliable Property Group logo

Reply from Reliable Property Group

Hi Sarah

Thank you for your positive feedback, your kind words mean a great deal to us and truly motivate our team to continue delivering the best service possible.

If there is anything else we can do for you please do not hesitate to contact us.

Thank you for choosing and trusting Reliable Property Group.

Rated 5 out of 5 stars

Always a 5-star experience with Reliable Property Group

This is actually my third time using RPG (separate properties) in a bid to buy my first home, and I keep returning because I'm never disappointed. The prices are competitive, the team is super lovely and understanding, and the results are comprehensive yet easy to understand, and speedily returned. Would 100000% work with them again and again!

17 December 2024
Unprompted review
Reliable Property Group logo

Reply from Reliable Property Group

Hi Phoebe,

Thank you for your positive feedback and thank you for choosing us again! We're so grateful for your loyalty and continued trust in our services.

It's always a pleasure to serve you, and we're delighted to know we're meeting your expectations.

If there's ever anything you need or if we can assist in any way, please do not hesitate to reach out. We look forward to welcoming you back again soon!

Thank you for choosing and trusting Reliable Property Group.

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