Remit2India Reviews 

3,454
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Unable to login to account or contact customer care. No reply to emails and the telephone number doesn’t work. No customer care available?!

Rated 5 out of 5 stars

Remit2India is a very good online portal to transfer money to India. Security wise is very good and will give you good guidance if you're transferring big amount. Special thanks to "Abdul Rauf" who d... See more

Company replied

Rated 5 out of 5 stars

Excellent customer care by Naveen Bachwani. Naveen went above and beyond to get me the best possible rate. He stayed on the phone for the entire time to walk me through the process and waited for the... See more

Company replied

Rated 5 out of 5 stars

Pratik is one of the finest officers with remit2india. He helped us redeem my wife's referral bonus which was denied and declined by a few other officers earlier. My wife was upset with their services... See more

Company replied

Company details

  1. Money transfer service

Information provided by various external sources

Pioneering online x-border remittance service launched in 2001. Changed the way diaspora sent money back home and also chosen for several awards & accolades including ‘World’s No.1 Independent Online Remittance Portal’, ‘Brand Leadership Award’ etc.


Contact info

4.1

Great

TrustScore 4 out of 5

3k reviews

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4.1

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(3,454)

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Rated 1 out of 5 stars

I should have checked this before I do…

I should have checked this before I do the transaction. My money is at risk and I get no response to any emails. Now they even stopped taking calls giving Covid as a reason. Whole world is working from home why are these people not?? It is really frustrating.

Update after below reply:
Is this some kind of automated reply? I already said I sent so many emails to this email I’d. Do you check that email?

19 March 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Sreelekshmi, this is not the kind of experience we wish to. Kindly give us a chance to look into your concern. Please send us your transaction details via Facebook/Twitter or write to us at info@remit2india.com, so that we can assist you accordingly.

Rated 1 out of 5 stars

Very worst customer experience and…

Very worst customer experience and please please do not use this app.. I have transferred funds before one week and funds are not transferred to my account yet.. no updates after multiple follow ups.. our money is at high risk ..

I have sent lots of mail to your team and no one is replying. I dono whom should I contact .. please do something

18 March 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Sivaraj, this is not the kind of experience we wish to deliver. Kindly give us a chance to look into your concern. Please send us your transaction details at info@remit2india.com, so that we can assist you accordingly.

Rated 1 out of 5 stars

Remittance Transaction Reference Number :2827608006

I and my husband are using Remit2India for about 1 year now and this used to be one of the best companies to transfer money abroad. However my recent experience with large amt trfr has been pathetic. Customer care constantly tried to keep the transaction on hold citing compliance issue while in the past my compliance was clear and i have also supplied my Bank statements and Tac document as requested by compliance. However after multiple back n forth my transaction was eventually canceled due to non receipt of funds within the stipulated time while the fund is already transferred to them. This totally appears to be smart gimmick by the company to save their money, given the dollar value has gone down after COVID-19 impact. Customer care keept asking same documents again an again trying to buy time so they can lapse the days of transaction and eventually close it. Apart from this even after cancellation money is not transferred to my account. I now look to seek legal action given the huge amount that is stuck with the company.

I strongly recommend not to use this service as they are no longer the service provider as they used to be. In fact I would rate it as the worst company ever that I have dealt with .

18 March 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Anshu, we understand your disappointment and would like to let you know that we are always working on making our user's experience better and more accessible. We have made a note of your details and have forwarded the same to our team. Be assured, they'll connect with you soon to address the same.

Rated 1 out of 5 stars

Waste of your money

Waste of your money. They provide only indicative rates in Canada and take way too long. Lost a large amount cause I transferred the money when the rate was good and ended up with a terrible rate by the time it got processed. There's way better competitors who provide good service. Avoid this site if you want to save money.

18 March 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi, this is not the kind of experience we wish to deliver. Kindly give us a chance to look into your concern. Please send us your transaction details at info@remit2india.com, so that we can assist you accordingly.

Rated 1 out of 5 stars

not trustworthy - your money will be at risk

they are not trustworthy guys , please don't put your hard earned money there. you will end up in multiple calls with customer service for tracking. , stay away from Remit2India

14 March 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Nicolas, this is not the kind of experience we wish to. Kindly give us a chance to look into your concern. Please send us your transaction details Via Facebook/Twitter or write to us at info@remit2india.com, so that we can assist you accordingly.

Rated 1 out of 5 stars

Remit2India fail to keep up their promises bigtime!

I was using Remit2India for about 2 years now and this used to be one of the best companies to transfer money abroad. The transfers were used to be super fast earlier and now they take over a week. Their customer service representatives promises randomly to get the transaction done and no one from Remit2India will own it. All they do is to send a follow up email regularly as "We regret the delay in our response. Please note we are following up on your case with the appropriate team and shall update you at the earliest."

I strongly recommend not to use this service as they are no longer the service provider as they used to be. In fact I would rate it as the worst company ever that I have dealt with .

14 March 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Ravi, this is not the kind of experience we wish to. Kindly give us a chance to look into your concern. Please send us your transaction details Via Facebook/Twitter or write to us at info@remit2india.com, so that we can assist you accordingly.

Rated 1 out of 5 stars

Myself and my husband has transferred…

Myself and my husband has transferred money sometime in December. The offer was transfer 5000 or more AUD and get $350 voucher. We haven’t received one. It’s been 3 months. When contacted back the rep says it’s a system generated email.we are asking them to resend the email and rep says we cant.how come your support area doesn’t have a track of emails sent to customers . How can both/me and husband miss emails? We wanted a complaint to be lodged and investigated further.

13 March 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Shravanthi, we wish to inform you that the gift voucher link was already sent to your registered email ID on January 28, 2020 and since the same was not redeemed within 30 days they've expired. Hence, we won't be able to re-issue new voucher links instead of the expired vouchers. For further queries, please write to us at info@remit2india.com and we'll be happy to assist you.

Rated 1 out of 5 stars

Remit2india offered $350 gift vouchers…

Remit2india offered $350 gift vouchers for transfers done in December. I've waited more than 45 days and did not receive an email. checked all mailbox including spam and Junk.upon contacting them, they said we sent you an email which i never received also they mentioned link expired. I think this is their marketing strategy and not giving gifts to customer when gift code was used correctly. Please consider before using Remit2India.

13 March 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Nav, this is not the kind of experience we wish to deliver. Kindly give us a chance to look into your concern. Please send us your transaction details Via Facebook/Twitter or write to us at info@remit2india.com, so that we can assist you accordingly.

Rated 1 out of 5 stars

Please do not use this Remit2India…

Please do not use this Remit2India service the customer service person was rude and no professionalism. This is the worst service which I have experienced in my life. So I am requesting to all of them please do not use this service unless you want headache.

11 March 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Josemon, this is not the kind of experience we wish to deliver. Kindly give us a chance to look into your concern. Please send us your transaction details at info@remit2india.com, so that we can assist you accordingly.

Rated 1 out of 5 stars

Regarding RTRN number 2685769048

Regarding RTRN number 2685769048 . I transferred $500 to my India NRE account . Remit 2 india advertise that payment credit same day account. But till date not credited my account. Customer care said that it will take 3 to 4 working day and I cannot cancel this transaction. Transaction is still under process but they are not ready to cancel and asking for $10 fee for that.last time said that trasaction already process so could not cancel it.Very unprofessional service and such type of fraud going on with our money.Please don't trust Remit2India for your money. Please take care your money. Always gives wrong commitment. Never received call from customer care after lodge complaint.

10 March 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Sanjay, we wish to inform you that your transaction was processed on March 11, 2020 and credited to the receivers account with in the next 24 to 48 hours.

Rated 1 out of 5 stars

TOML=006-801-115 Never received gift voucher

I used remit2india to transfer money to India in December. There was an offer available during that time, $175 amazon gift card in 45 days of transfer which the relationship manager promised as well.
I have been checking for the voucher since mid-Jan, never received one. I reached out to Remit2india end of Jan and again during last week. I was surprised to see an email from customer service saying that I received the email & it's expired as I did not claim it which is BS because the customer representative I spoke to said that voucher was initiated but was never sent to my email. I am shocked as I never expected this kind of service from Remit2india. I will not use their service again if the issue is not resolved within this week.

9 March 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Sri, we wish to inform you that the gift voucher link was already sent to your registered email ID on January 28, 2020 and since the same was not redeemed within 30 days they've expired. Hence, we won't be able to re-issue new voucher links instead of the expired vouchers. For further queries, please write to us at info@remit2india.com and we'll be happy to assist you.

Rated 1 out of 5 stars

Wastage of Time Remit2India

Hi, remit2india, is worst platform for remittance ever, They can change anything anytime and use your money for other things and it takes ages to send money, remit2india is such a time wastage.
Never recommend to anyone.

8 March 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Jayaanth, this is not the kind of experience we wish to deliver. Kindly give us a chance to look into your concern. Please send us your transaction details at info@remit2india.com, so that we can assist you accordingly.

Rated 1 out of 5 stars

Don't use Remit2India

HI,
Don't use remit2india, worse service ever, it tried sent money through remit2india, Remit2india start doing verification, and after 5 days, they cancelled trasaction, stating because of the compliance issue, And took anther 3 days, to getthe money back.
Used moneygram, within 30 minutes money recieved.
Remit2india is such a time wastage.
Never recommend to anyone.

6 March 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Charlie, we understand your concern and would like to let you know that we are always working on making our user's experience better and more accessible. We have made a note of your feedback and have shared it with our team.

Rated 1 out of 5 stars

I have given 1 star since there is no…

I have given 1 star since there is no option for 0. I have sent money to India on 25th February and still it didn’t get deposited which is supposed to be done on same day in few hours. When I reached out to them they said it will be done yesterday itself and now when I call them they said it will take a day more. I don’t understand how can they deceive people like this. They should atleast reach out to customers if they have any issue but they don’t even respond properly even after we reach out to them. There are many other good services which deposits money in the mentioned time and with a lot better customer care service. I regret choosing this service. It’s the worst service I have ever used.

4 March 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Shravya, we understand your disappointment and we are here to help you. Please send in your transaction ID/contact details with us at info@remit2india.com so that we can get in touch with you, and assist you with your queries.

Rated 5 out of 5 stars

Adil Dabeer at Remit2India helped me

Want to leave a shout-out to Adil Dabeer at Remit2India. I was transferring money to India using Remit2India and Adil helped me through all the steps in the process including KYC Verification.

-Akash

3 March 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Akash, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.

Rated 5 out of 5 stars

Excellent customer care service

Excellent customer care service. Prompt response and instant money transfer to my India account.

27 February 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Surajit, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.

Rated 5 out of 5 stars

All good thanks Remit2India & your…

All good thanks Remit2India & your staff- yuktikhanna⭐️⭐️⭐️⭐️⭐️

26 February 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Bheemireddy, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.

Rated 1 out of 5 stars

Horrible experience

Horrible experience. Send 2 small transactions they got their fees and for bigger transaction. It takes 10 days and on 9th day got email that transaction cancel. not recommended anyone or the receivers plan will be in trouble.

25 February 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Amit, please allow us some time to get this checked for you.

Rated 1 out of 5 stars

Unprofessional, lies, stay away

Worst company, unprofessional. They lock you up by holding your money for few days. I have been told 30min for transfer and its already been 2 days and only thing they say is its in processing. After reading other reviews i think it might take 6 days as well. They will not cancel the transaction as well. Your are struck and live on their mercy.

If they do not respond in 1 day- I will report them fraud.

Edit: You are instant to reply here but you never replied to my email ticket. I even called your support today and spoke with them. What else do you want me to provide? Stop acting as if you are prompt, genuine.
Please quote your Reference ID 6772034 while interacting with us in future on this topic. I received this 2 days ago. I

25 February 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Kavya, we've responded to your concern via CompareRemit and have forwarded your details to our team. Request your patience, meanwhile.

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