Remit2India Reviews 

3,454
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Unable to login to account or contact customer care. No reply to emails and the telephone number doesn’t work. No customer care available?!

Rated 5 out of 5 stars

Remit2India is a very good online portal to transfer money to India. Security wise is very good and will give you good guidance if you're transferring big amount. Special thanks to "Abdul Rauf" who d... See more

Company replied

Rated 5 out of 5 stars

Excellent customer care by Naveen Bachwani. Naveen went above and beyond to get me the best possible rate. He stayed on the phone for the entire time to walk me through the process and waited for the... See more

Company replied

Rated 5 out of 5 stars

Pratik is one of the finest officers with remit2india. He helped us redeem my wife's referral bonus which was denied and declined by a few other officers earlier. My wife was upset with their services... See more

Company replied

Company details

  1. Money transfer service

Information provided by various external sources

Pioneering online x-border remittance service launched in 2001. Changed the way diaspora sent money back home and also chosen for several awards & accolades including ‘World’s No.1 Independent Online Remittance Portal’, ‘Brand Leadership Award’ etc.


Contact info

4.1

Great

TrustScore 4 out of 5

3k reviews

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4.1

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Rated 5 out of 5 stars

My experience using Remit2India

My experience using Remit2India
This was my first experience, it was flawless. Money was transferred without any hassles. Great customer service by Naveen Bachwani.

13 January 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Thank you for sharing the feedback with us, Sanjay! We are glad that you chose Remit2India. We are continuously trying to improve our service, and your support pushes us in the right direction! 😊

Rated 5 out of 5 stars

Ravi Dutta was confident and able to…

Ravi Dutta was confident and able to guide me in booking a Wire transfer while on call and even provided a PROMO code. Very good/quick service and would recommend to friends.

13 January 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Srinivas, we are extremely honored to hear your positive response to our service. Thank you for your kind words, we always aim to provide utmost satisfaction to our customers. Have a great day ahead. :)

Rated 5 out of 5 stars

Very good service

13 January 2020
Unprompted review
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Reply from Remit2India

Hi Maninder, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.

Rated 5 out of 5 stars

Naveen Bachwani is helping me a lot…

Naveen Bachwani is helping me a lot while i was struck on transaction.

Naveen Really appreciate your help and without you i wont think i can done the transaction.

11 January 2020
Unprompted review
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Reply from Remit2India

Hi, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.

Rated 4 out of 5 stars

Well i would say Remit is really good…

Well i would say Remit is really good and the processing is too quick provided that your KYC is verified at first and then you initiate a transaction.I did face hiccup initially as i sent money 1st and then i was asked to upload my proofs which led to delay in the processing the money.

Finally i spoke to Pratik who happens to be a relationship manager who gave a quick resolution to increase my daily limit transfer and provide with promotion code which was promised for my initial transaction. So i would say i was very much pleased with the way he handled the situation as i'd lost my temper.

10 January 2020
Unprompted review
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Reply from Remit2India

Thank you for sharing the feedback with us, Rashmi! We are glad that you chose Remit2India. We are continuously trying to improve our service, and your support pushes us in the right direction! 😊

Rated 1 out of 5 stars

Beware of this Termites

Hi Future customers of Remit 2
India
This is the second time remit 2
India is holding my money to churn out the profits For themselves.
I have been sending money to my family members in India with all verifications done with passport.
Transferred money 1 week ago when the rates were 49.93 for 1AUD. No communication from them.
Yesterday initially was told they have deposited in Indian account and a minute larer informed me they would like to verify the beneficiary - whom I have sent multiple times.
They have been waiting for the exchange rate to fall and according to today’s rate compared to 1 week earlier they have made Rs. 15000 by holding to my money.
I demanded to speak to their superiors and have been unsuccessful.
The money had to transferred to India on a urgent basis and remit 2 India has been holding this money to fill their pockets.
They need to rename themselves as termite of India.
Disgusting....

10 January 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Lakshmeesh, we wish to inform you that your transaction was on hold for verification, and we've received the required ID proof to verify the transaction. Our team is actively working to resolve your issues and will reach out to you with an update soon.

Rated 5 out of 5 stars

Prasad has been extremely helpful and…

Prasad has been extremely helpful and patient in addressing my queries. Excellent service.
Thanks a lot for all the help!

9 January 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Apoorva, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.

Rated 1 out of 5 stars

I am very much disappointed by their…

I am very much disappointed by their poor service. I cancelled the exchange rate transfer procedure due to delay for carrying out KYC. As money already transferred to their account, I sent email and on phone I spoke to Ravi, Amit but yet money has not been transferred to my Bank Account. You spent more time on phone who transfers your call to relation ship manager which then fool you that he would connect to customer service but then after 5mins line gets disconnected. So again you follow same thing.
Never use this service

9 January 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Rasik, as per your refund request, the amount was refunded back to your UK bank account on January 09, 2020.

Rated 5 out of 5 stars

Pratik's service is too good and he is…

Pratik's service is too good and he is extra ordinary in helping the customer.
Clarity answers from you.

You are so patient too

Thanks a lot :)

9 January 2020
Unprompted review
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Reply from Remit2India

Hi Manikandan, we are extremely honored to hear your positive review about our representative. We always aim to provide utmost satisfaction to our customers. Have a great day ahead. :)

Rated 3 out of 5 stars

i have been using their service since 1…

i have been using their service since 1 year now & trust me with time they will make your transactions go slow i.e 48 hrs atleast. i am not sure what benefit they are getting out of it but for sure they are doing it intentionally. i was stuck for a payment few days ago as remit 2 india failed to transfer money even after 48 hrs & as soon as i called them they transferred the money. i am getting suspicious that they make money somehow by delaying transfer.

8 January 2020
Unprompted review
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Reply from Remit2India

Hi Arun, we wish to inform you that your transaction was processed on December 28, 2019 and credited to the receiver's account on December 31, 2020.

Rated 1 out of 5 stars

Hi never transfer money through the…

Hi never transfer money through the Remit2India.
Since 7 days I m trying to send money all documents are send and still asking for documents.

Never trust the company and pray that company close down soon and ppl are not harass by given false information.

7 January 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Nurali, we wish to inform you that you need to upload valid documents for verification to make transactions. Also, we've arranged for a call back on your registered contact number to address your concern.

Rated 5 out of 5 stars

I appreciate Tulsi

I appreciate Tulsi to guide me and provide excellent support to resolve the bank statements issue, also help for smooth transaction.

7 January 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Shailesh, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.

Rated 5 out of 5 stars

Pratik is one of the finest officers…

Pratik is one of the finest officers with remit2india. He helped us redeem my wife's referral bonus which was denied and declined by a few other officers earlier. My wife was upset with their services and, we were at the verge of closing the accounts. With Pratik's charismatic help, we were successful in redeeming the amount along with one more remittance. I strongly recommend remit2india to reward Pratik and hone his skills to help the customers and the business!

7 January 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Sam, we are extremely honored to hear your positive response to our service. Thank you for your kind words, we always aim to provide utmost satisfaction to our customers. Have a great day ahead. :)

Rated 4 out of 5 stars

Excellent offers and friendly CSA !

Hey.. thanks for helping seemless money transfer with excellent and attractive offers. Special mention to Pratik Shinde who patiently advised, followed up and assisted in all transactions. Would recommend R2I to try atleast once. Cheers !

7 January 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Thank you for sharing the feedback with us, Priyanka! We are glad that you chose Remit2India. We are continuously trying to improve our service, and your support pushes us in the right direction! 😊

Rated 1 out of 5 stars

Their customer service is horrible

Their customer service is horrible. They deactivated my account without any notice and I've sent them atleast 3 emails and called atleast 10 times. They have hours of waiting to speak to a customer rep and if you leave your number, they never call you back. After being on an hour long wait, I was finally connected to customer service and they asked me to send an email which I'd already done. They weren't able to help after wasting 1 hour 22 minutes of my time. Traumatic experience

7 January 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Amruta, we wish to inform you that we've activated your Remit2India login ID and have communicated the same to you on your registered email address on January 18, 2020.

Rated 1 out of 5 stars

The Remit2India money transfer service…

The Remit2India money transfer service is worst; I have transferred money 3/1/2020 from Australia and the money was not received till 7/1/2020. The customer service guy had no clue and contradicting information is passed, every time I called. They have deducted the money from my account but not deposited to the nominated acc in India. I guess they are rolling the fund fund for their own profit. Disgusted with the service and dishonesty. Never going to use their service again.

6 January 2020
Unprompted review
Remit2India logo

Reply from Remit2India

We've responded to your concern on Compareremit/App Store and have forwarded your details to our team. Request your patience meanwhile.

Rated 1 out of 5 stars

Bad Customer Service Remit2India- its been 10 day now and funds not deposited and Numerous emails sent

I have used remit2india service in the past and the process was smooth. recently when I made few transactions 10 days using remit2India (Australia) service is very bad and they ask for documents which I have uploaded and then they ask for other documents which I updated and also sent them emails ( attacheed docs) I have sent them numerous emails and I kept receiving Automated responses and unclear emails from them but they are not assisting me. I was been referred by one of my friend to uses their service but which turned out to be night mate to me with the recent transactions. I hope they look into develop their team in servicing their customers efficiently.

6 January 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Madhu, we wish to inform you that the transaction was processed on January 08, 2020 and credited to the receiver's account within the next 24 to 48 hours.

Rated 1 out of 5 stars

More than 30 minutes wait and then…

More than 30 minutes wait and then again it resets to wait 15 mins, I am still on call.I tried the other option where they said they will return my call but nothing happens even after 4 hours. My money in transit from last one week and I feel so insecure. I would never recommend it, no matter what is the exchange rate. Dont care about their 50 paisa extra TRAP.

3 January 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Gurpreet, we understand your disappointment and we are here to help you. Please send in your contact/transaction details with us at info@remit2india.com so that we can get in touch with you, and assist you with your queries.

Rated 1 out of 5 stars

Worst experience

I can give negative rating if possible. Remit2india was offering many promo code to attract customers but during my check out three days ago, tbe promo code "NEW" didn't apply by their system and my receiver received about Rs.5000 less in India. I wrote emails and also got phone call back, but representative denied to help. Please do not trust.

3 January 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Samir, we understand your disappointment and we are here to help you. Please send in your contact/transaction details with us at info@remit2india.com so that we can get in touch with you, and assist you with your queries.

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