Remotes4u (UK) Reviews 

11,433
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 447 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the clear and easy-to-navigate website, simplifying the process of finding and ordering the correct product. Delivery is frequently highlighted for its speed, with many orders arriving promptly, often the next day. People are very satisfied with the products, noting that remotes work perfectly straight out of the box after inserting batteries, requiring no complicated setup. The overall service provided is described as excellent and efficient, with many appreciating the seamless experience from start to finish. Consumers also value the company's ability to provide suitable replacements, even for older or specific TV models, ensuring their devices are back in working order.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many customers expressing satisfaction with the quality... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent, proficient, and... See more

Order

Consumers find the ordering process to be positive, often describing it as easy and quick, especially when... See more

User experience

People report positive experiences with user experience, highlighting the ease of ordering and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely Five Stars! Website was clear and easy to navigate, new remote arrived quickly and most importantly worked straight out of the box! Also a risk free experience really given there’s a 30 d... See more

Company replied

Rated 5 out of 5 stars

Thought this site might be too good to be true, oh did I judge a book by its cover on this one! After reading a handful of reviews, even double checking the site was legit, I decided to give it a... See more

Company replied

Rated 5 out of 5 stars

Brilliant! Ordered a remote for my mother's TV which as it's pretty old , we were struggling to find a compatible remote, and one without all the streaming service buttons. Arrived within 48 hours and... See more

Company replied

Rated 5 out of 5 stars

Your Company was very efficient and the product was as it says,Plus next day delivery , And the remote worked straight away after putting in New batteries no retuneing required, Thank you for such a... See more

Company replied


Company details

  1. #3 of 25 best companies in Electronic spare parts

Information provided by various external sources

Retailers of genuine originals and classic alternative replacement remote controls. For all types of audio/visual devices including TV, STB (set top box) players/recorders, Free view boxes, Satellite boxes, DVD players/recorders, Sound bars, Surround sound, Home theatre, Projectors and VCRs.

Remotes4u (UK) Retailers of Audio/Visual Remote Controls.

Written by the company

We intend to provide value for money and always strive to provide excellent customer service.
We will always endeavour to offer value for money by supplying the best quality replacement remote controls on the market at the lowest possible prices. We will always strive to provide excellent customer service.

Fast free 1st class UK delivery as standard.

Usually all orders placed before 4pm will be dispatched the same working day and Royal Mail aim to have them delivered by the next working day.

Usually all orders placed before 4pm will be dispatched the same working day by 1st class post as standard. We use Royal Mail's 24 hour service and they will aim to have your order delivered the next working day, this also includes orders placed on Friday usually being delivered to you by Saturday.

Contact info

4.8

Excellent

TrustScore 5 out of 5

11k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(11,433)

446 reviews in the last 12 months

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Rated 5 out of 5 stars

Part was easy to find on website

Part was easy to find on website, order processed and sent out quickly.

7 May 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you for the concise and positive review, I hope others find it helpful to their decision making when buying a remote control from our company.

Rated 5 out of 5 stars

Impeccable customer service

I emailed the company yesterday with a query about which remote was most suitable for my elderly TV. The company replied very promptly, with a further query answered almost instantaneously. I subsequently ordered the recommended (competitively priced with no charge for post and packing) item, and it arrived this morning. It was literally a case of, 'insert batteries and go!' Extremely impressive service from start to finish and I highly recommend Remotes4u(UK)

9 May 2026
Unprompted review
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Your review is greatly appreciated and I hope it helps others who may have any niggling doubts, thank you so much.

Rated 5 out of 5 stars

Remote worked perfectly

Remote worked perfectly despite being an alternative as the original no longer manufactured. Delivered timely and ahead of schedule. Thank you

1 May 2026
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Reply from Remotes4u (UK)

Your review is greatly appreciated, thanks.

Rated 5 out of 5 stars

First Order

First time using this company. I don't buy many remote controls but the advice given on their website was spot on.
The order process was good and delivered as advised.
Very Good

28 April 2026
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Reply from Remotes4u (UK)

Thank you for the positive review, it is appreciated so much.

Rated 5 out of 5 stars

speedy delivery

speedy delivery, and works fine.

27 April 2026
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Reply from Remotes4u (UK)

We always strive to provide the best possible service, thank you for your review.

Rated 5 out of 5 stars

Ordered Friday afternoon arrived next…

Ordered Friday afternoon arrived next morning. Reasonable price.

24 April 2026
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Reply from Remotes4u (UK)

Thank you for your feedback and taking time out of your day to give us a positive review. The team at Remotes4u (UK) appreciate this immensely.

Rated 5 out of 5 stars

Defined recommend

I very rarely leave a review, but I am so impressed with Remotes4u I feel obliged to. The remote itself is a genuine original version which I couldn’t find anywhere else. The delivery was rapid and regular updates were provided. Definitely recommend!

24 April 2026
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Reply from Remotes4u (UK)

Thank you for taking the time to leave us a review, we at Remotes4u (UK) understand how important customer service nowadays. Your review is very much appreciated.

Rated 5 out of 5 stars

Great service and good value

Great service and good value. Worked straight out of the box. Thank you.

22 April 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you for your feedback and taking time out of your day to give us a positive. The team at Remotes4u (UK) appreciate this immensely.

Rated 5 out of 5 stars

I ordered a new remote control for my…

I ordered a new remote control for my really old TV in my bedroom
and it came the next morning,
they sent me an alternative because my tv was so old and it works perfectly.
The customer service is fantastic and a credit to the company.

20 April 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thanking you for your positive review. The Remotes4u (UK) team appreciate you taking the time to do this.

Rated 5 out of 5 stars

excellent service

Processed order quickly and delivered next day.

17 April 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thanking you for your positive review.
The Remotes4u (UK) team appreciate you taking the time to do this.

Rated 5 out of 5 stars

Excellent service for replacement remote controls

I am delighted by the service provided by Remotes4U. Their website was easy to use and provided the reassurance that I was ordering the correct device. Emails were timely and clear in providing updates with the progress of my order and my replacement remote arrived by Tracked-24 on time. Thoroughly recommended.

21 April 2026
Unprompted review
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you for your feedback and taking time out of your day to give us a positive review. The team at Remotes4u (UK) appreciate this immensely.

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