Remove My Car Reviews 

3,851
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and straightforward service, finding the process easy. Many appreciate the professional, friendly, and helpful staff, along with receiving fair and competitive prices. Payments are typically processed quickly, often on the same day or next. However, some customers noted issues with price guarantees, where initial quotes were sometimes reduced upon collection. A few also reported collection problems, including no-shows or multiple failed attempts. Additionally, some reviewers experienced payment delays and inconsistent customer service, requiring them to chase the company for resolution.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers describing it as superb, efficient, and... See more

Payment

People report positive experiences with payment, with many customers receiving their money within a day or... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, politeness, and... See more

Price

Reviewers highlight positive aspects of price, with many customers reporting competitive and fair offers for... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers praising the brilliant communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Twice I have had to have my car removed due to them breaking down and Remove My Car have been fantastic both times! Instant quotes, clear communication and really helpful when I had any concerns or qu... See more

Company replied

Rated 5 out of 5 stars

Arranged for my old Landy to be removed due to continued expenses. The process are seamless, no hassle, always kept well informed as I only had certain days available, also no hassle regards picki... See more

Company replied

Rated 5 out of 5 stars

I recently scrapped a car via the website; it could have not been easier and i got what i felt was a more than fair price. Having submitted my enquiry, i was talking by phone within an hour and a... See more

Rated 5 out of 5 stars

It is a superb service! Everything was straight forward. I was actually getting an error of my own doing (entering account number in the sort code field), I called them and spoke to a person that he... See more


Company details

  1. Vehicles & Transportation

Written by the company

Remove My Car is one of the leading Scrap Car Networks quoting instantly online for Scrap and Salvage vehicles. With over 10 years experience in the industry, we're here to ensure you get the very best price for your unwanted car.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 15% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(3,851)

140 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

excellent service

excellent service, phoned to say they were on the way. arrived on time. got the car to start and took it away. friendly service and paid within 24 hours. highly recommend.

2 June 2026
Rated 5 out of 5 stars

Great experience all round

Great service
Once I called them they got me booked in pretty quickly, the driver called me about 1p.m to let me know I'm the last job and he will be with me 4ish which was really helpful it meant I could pop to the shop with no concern that I'd miss him, he then called again to let me know when he was on his way
Lovely guy, advised me on my next car and was just genuinely a cheerful, decent man
Next day the money was in my account at 4.27p.m to be precise
Great service all round honestly, would absolutely use them again! Although I'm hoping I wont ever need to

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Genuine, quick approach in dealing with the removal of my car! Lovely people to deal with - immediate payment transfer! Thankyou! 👍😁

15 May 2026
Unprompted review
Rated 1 out of 5 stars

I contacted Remove my Car

I contacted Remove my Car. They offered a price - I accepted and then they ignored me for a month and told me some story about export not wanting it? I guess they never wanted it in the first place.
Is this a scam - who knows

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Nothing to worry about!!

At the start I was dubious and wanted to verify and check everything however I was proved that the company is legit and money transferred quickly along with Certificate of Destruction.

Collection:
From the date i submitted interest i was contacted within 20 minutes with a time for same day collection.
The driver attended my home slightly late however he did make contact very early on stating so. When he arrived I locked myself out so car couldn't be collected. We arranged an early morning pickup 2 days later and he came and dealt with everything quickly and efficiently. He was also very patient with me asking 100 and 1 questions.

Payment:
From the driver collecting and everything sorted. Within an hour funds were released with no issues.

Overall:
The service was fast, prompt and smooth (despite MY delay). I would definitely trust and share with others who are looking for a reliable service.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

First off the first time arranging…

First off the first time arranging collection waited all day nobody came, the second time all went smooth. Now considering my car was able to drive and in perfect condition the guy loaded it onto the van and said the payment will be processed in 24 hours. That was Friday! It's now Monday and still no payments, instead I get these rude women answering the phone telling me I should receive payment by 5pm today which is absolutely ridiculous
Avoid these idiots as I still haven't received my money

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience from Start to End

Great experience from start to end. After an immediate quote online, a date was arranged to collect my car. The communication from the gentleman collecting was excellent. He phoned to confirm he was due to arrive on time. He was professional, polite and friendly. I received the payment into my account two days later. I highly recommend 👌

7 April 2026
Unprompted review
Rated 5 out of 5 stars

A great experience

I recently scrapped a car via the website; it could have not been easier and i got what i felt was a more than fair price.

Having submitted my enquiry, i was talking by phone within an hour and arranged a collection. The collector came on time, really friendly, removed the car and i have just received the payment next day as agreed.

I cant fault the process.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Received a competitive quote online and…

Received a competitive quote online and the car was picked up the next day from a local breakers. Collection was simple, striaghtforward & the collector kept me infromed throughout. Payment was received in my bank account within hours. I was worried when I booked it whether the service was genuine, as a lone female, sometimes we can be ripped off but this couldn't have been easier. Would recommend this service.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Can't fault them

Can't fault them. Messaged them on Monday, immediately arranged collection on Wednesday. Arrived when said, chap was very polite and chatty and very efficient. Money was paid the same day. Really good to deal with a company that does what it says on the tin, makes a refreshing change. Would definitely recommend.

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Deeply disappointed!

Deeply disappointed!
I booked a day to remove my car. They promised they will arrive between 7am-17pm. So i had a day off obviously. No one appeared, no phone call, nothing. I called them several times during the day, they said the guy will come and call me 1 hour before he arrives. Now 7.15pm and nothing happened. Congratulations 👏🎉. Shame

17 March 2026
Unprompted review

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