Remove My Car Reviews 

3,857
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 137 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and helpful staff members who ensure that vehicle collections run smoothly and on schedule. Consumers highlight the transparent quotation system and appreciate receiving competitive offers for their unwanted vehicles. Furthermore, many people are highly satisfied with the swift payment transfers deposited directly into their bank accounts shortly after pickup. However, some people mentioned experiencing frustrating delays when waiting for their money and dealing with unhelpful customer service representatives. A few reviewers also noted unexpected last-minute price reductions and discrepancies regarding the final guaranteed quotes upon vehicle collection.

What people talk about most

Service

Consumers find service to be positive, highlighting efficient processes and prompt collection times.... See more

Payment

Users describe positive interactions with payment, noting that funds are consistently transferred promptly.... See more

Staff

People report positive experiences with staff, highlighting polite, friendly, and efficient drivers who... See more

Price

Customers consistently note positive experiences with price, highlighting that they received competitive and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, showing a wide range of differing experiences.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience couldn't have been any better. I put the details on the website and was given a competitive quote which I accepted. The dealer contacted me promptly and arranged a suitable collection ti... See more

Rated 5 out of 5 stars

Always worth googling prices for “vehicle collection”. Remove My Car - gave the best Quote, agreed the amount and the collection of the vehicle was arranged.Payment into my bank account was duly re... See more

Rated 5 out of 5 stars

Arranged for my old Landy to be removed due to continued expenses. The process are seamless, no hassle, always kept well informed as I only had certain days available, also no hassle regards picki... See more

Company replied

Rated 5 out of 5 stars

Twice I have had to have my car removed due to them breaking down and Remove My Car have been fantastic both times! Instant quotes, clear communication and really helpful when I had any concerns or qu... See more

Company replied


Company details

  1. Vehicles & Transportation

Written by the company

Remove My Car is one of the leading Scrap Car Networks quoting instantly online for Scrap and Salvage vehicles. With over 10 years experience in the industry, we're here to ensure you get the very best price for your unwanted car.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 7% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(3,857)

126 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy

Great experience from start to finish, price offered was what I received, made a date to collect car and kept to it

1 October 2025
Remove My Car logo

Reply from Remove My Car

Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.

Rated 5 out of 5 stars

Great

They picked up my car promptly and at a time that worked for me. The man was polite and friendly. Just be aware that you won’t get any extra money for a full tank of petrol.

30 September 2025
Unprompted review
Remove My Car logo

Reply from Remove My Car

Thank you so much for leaving us a 5-star rating!

Rated 5 out of 5 stars

Great service

Great service! Arrived when they said, helpful collection driver, also paid the next day

23 September 2025
Remove My Car logo

Reply from Remove My Car

Thank you for your review! We're delighted to hear you had a positive experience and appreciate your support.

Rated 5 out of 5 stars

really friendly service

really friendly service, highly recommend, better price than any other salvage yard

23 September 2025
Unprompted review
Remove My Car logo

Reply from Remove My Car

Thank you for your feedback and 5 star. Much appreciated and thank you for choosing us!

Rated 5 out of 5 stars

5 stars!

Easy to get quote, easy to proceed and payment came swiftly with the communication from the scrap company also being first rate. The offer was also reasonable! First rate service

19 September 2025
Remove My Car logo

Reply from Remove My Car

Thank you very much for your feedback. We are pleased to hear it!

Rated 5 out of 5 stars

Good experience

Contacted Symonds after reading good reviews. They gave a good price for my scrapped vehicle, kept in touch and all Paid on time. Thank you for a good experience. It's rare today!

18 September 2025
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Reply from Remove My Car

It is great to hear the process was seamless for you! Thank you for your feedback and 5 star.

Rated 5 out of 5 stars

Easy hassle free

Easy to sort, no stress as no need to wait around for collection highly recommend

16 September 2025
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Reply from Remove My Car

Thank you for your feedback. Much appreciated and thank you for choosing us!

Rated 5 out of 5 stars

Fairest price and great communication

Offered me a much fairer price than anyone else I could find and also included free collection. Good communication throughout.

9 September 2025
Unprompted review
Remove My Car logo

Reply from Remove My Car

We are glad to hear it. Thank you for your feedback. Very much appreciated!

Rated 5 out of 5 stars

Best experience with this company

Best experience with this company , given best money then others, very polite and everything went smoothly from call to car been picked up. Money was in bank after few hours.

3 September 2025
Unprompted review
Remove My Car logo

Reply from Remove My Car

We are glad to hear everything went smoothly as it should! Thank you for taking the time to leave feedback too.

Rated 5 out of 5 stars

Smooth Process - Competitive Price

Remove My Car gave the most competitive price for my vehicle. They arranged for a local company to collect the car within the week of getting the quote. Payment was received with no issues. Overall very pleased with the process.

5 September 2025
Unprompted review
Remove My Car logo

Reply from Remove My Car

Thanks for sharing your experience, very much appreciated!

Rated 5 out of 5 stars

Excellent service

Excellent service. Professional, reliable and friendly. Would highly recommend.

10 September 2025
Remove My Car logo

Reply from Remove My Car

Thank you for your feedback. Much appreciated and thank you for choosing us!

Rated 1 out of 5 stars

I have got a quote from them

I have got a quote from them, i have also specified in notes that the car got the gearbox removed but it will come with the car, then someone called me, 4 days later, and when i told them again that the gearbox is out but it will come with the car, he said he can only offer me half price. So far this is one of the companies that i will not recommend to anyone, i will never try this company ever again

12 September 2025
Unprompted review
Remove My Car logo

Reply from Remove My Car

Hi Adrian,
We have sent a request in reply to your feedback so we can look into this for you. So we can locate you on our system, please reply with your reference or vehicle registration number.
Thanks
Remove My Car Team

Rated 5 out of 5 stars

Very efficient on collecting the car

Very efficient on collecting the car. Professional definitely recommend.

8 September 2025
Remove My Car logo

Reply from Remove My Car

Thank you very much for your feedback! Thank you for recommending Remove My Car. Much appreciated.

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