Reonomy Reviews 10

Very detailed information about properties. Don't need to maintain accounts on multiple sites. This is all-in-one. Prices are reasonable. They require 12 months commitments.

Customer service is horrible. Billing practices are unethical. They either try to jack up your price if they feel you are not paying “enough” and will try to weasel out of a contract in order to do so. Alternatively if they think you are paying too much, they will absolutely try to lock you in and not let you leave. These are mafia-esque practices and I would urge everyone to avoid Reonomy at all costs. Plenty of other data providers out there these days so no need to use them and their predatory ways.

Real estate professionals have plenty of options — stay far away from Reonomy. Their platform is fine, but their customer service and billing practices are an absolute disgrace. After canceling my subscription well in advance of the notice period and receiving multiple confirmations that my account would NOT renew, Reonomy still continued to charge my card without authorization — to the tune of over $1,000. This is not a billing error. This is predatory and unethical behavior. Avoid this platform like the plague.

If I could give 0 stars I would. Customer service is awful, contracts are not clear that it is a 1-year obligation, with automatic renewal. I asked for a cancellation after using them for 3 years, and they delayed it, said they would talk to management, and it took about 6 weeks to get the same response of No. Furthermore, the software is outdated, interface is not user friendly, information is not very up to date, and you're generally better off using their competitors.
I believe their business is getting people to commit for a year, and lock them in knowing that there's no way they would otherwise renew. Garbage service and product.

Warning to all! We paid in advance to use Reonomy for 1 year. At the end of our evaluation of their website we decided not to renew our contract. We talked with our sales representative at the end of our contract and made sure they discontinued our membership. A year later we were contacted by their collection service saying we opted for auto renewal. We nicely told them that we discontinued the service and that Reonomy removed our access. They are threatening us if we do not pay for an additional year of service even though we did not receive any notice or have access to their site. In addition we tried to reach their billing department which is unresponsive and if you take the time and look for additional contact information you will not find any. Buyer beware!

For years now I’ve been getting emails and texts about commercial real estate I don’t own because I have the same name as someone else. I’ve contacted Reonomy to cease and desist. Just today received a text to my work cell about commercial property. Reonomy is the excrement that won’t flush. Don’t waste your money.

I wanted to purchase the service, I am a single broker and liked the idea of this software. I got contacted by someone from this company who asked me for $4400 to get started. This is insane, Their data, while nice, can be found via other services like Propertyradar for only $50 a month and with Propertyradar, you will also get the residential properties data for that price too.

I had high hope when signing up for the trial but after the encounter, I was disappointed. I invite everyone to stay away from this company because it is clear that they are all after your money.

Reonomy is legit. I'm a commercial real estate broker in Los Angeles, and we use this software almost daily. The info is on point and makes you look like a champion to your clients. I highly recommend it.

Also, their customer support is top of the line too. Ismail Pathan, a manager with the company, has always been extremely helpful.

If you want your life to be easier when finding property info, I highly recommend Reonomy.

Wow! They actually report people to the credit bearu for not wanting to use this Garbage? So they give you limited tests for a trial period, lock you into a yearly contract, and after you find out all the information is old or false report you to the credit bearu. This has to be a crime!

Reonomy is a stand-up company willing to work with their customers to achieve full satisfaction.