Went in for screen replacement left with a non-functioning phone and charged $49 for the privilege - scandalous!!!
I would give rating of zero, but...
Took my phone in for replacement screen, but when got it home (having been charged $220), volume button was temperamental to the point of rendering the phone unusable (ghost increase in volume to max every few seconds) and the faceid was not working. Returned to store within 30 minutes and told that it was my issue as it was working when left store (clearly to wasn't)?! Offered refund, (but replaced screen with old screen) and now phone does not work at all - but then charged $49 for assessment and refused to refund full amount. AVOID - crooked practices at best... I have been charged for the technician to completely destroy the phone. No way of raising formal complaint/ addressing by higher authority. Had used Repair Mate a couple of times previously, but never again - customer lost!!!







