Never used this company before but found great range of boss trainers I was looking for and was able to purchase easily and had clear instructions on delivery times which duly arrived as stated . Wo... See more
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Review summary
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Great online designer clothes seller. I have to admit I had never heard of them. But I will definitely use again. Prices were good and delivery was the best I have ever experienced from online shoppin... See more
Company replied
I was able to purchase one of my favourite brands at greatly reduced price. The service was excellent arriving very quickly. I look forward to making further purchases. Many thanks Repertoire.
Great buy,great price,first time I've bought from the retailer,and will definitely be buying from them again.Excellent service throughout.Very happy customer.
Company details
Written by the company
Repertoire Fashion is a UK based independent retailer with 35 years’ experience in selling authentic men’s designer clothing, both in our stores & online. We offer an unrivalled selection of pieces from sought after labels and luxury brands. Our collections encompass men's clothing, footwear and accessories. Our team of experienced buyers source the latest designs, adding new labels to our collection to continuously bring you new and exciting pieces. Crafted with expertise, our men’s designer clothing really is a long-term investment with timeless style which will see you through the seasons ahead. Both online and in-store our experienced staff are always happy to assist and advise you throughout your purchasing journey.
Contact info
4.7
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Excellent quality products
Excellent quality products received in great condition. 10/10
6 December 2024
Unprompted review
10/10 everything handled and wrapped…
10/10 everything handled and wrapped with care. Love this store
10 December 2024
Unprompted review
All good will use again
25 November 2024
I ordered a polo shirt and you sent a…
I ordered a polo shirt and you sent a completely different one, very disappointed as it is now out of stock, I don’t even think it’s a genuine Hugo boss top
18 November 2024
Reply from Repertoire Fashion
We have reached out to resolve this issue, as unfortunately due to a photographic issue the item was incorrectly displayed on our site. We can assure customers that all products sold by Repertoire are 100% genuine. As an independent retailer who purchases directly from the brands we sell, and has done for some 28 years, we are always happy to supply proof of authenticity for any product.
Terrible returns process if bought as guest
Terrible customer service when returning garments. Their process requires you to request a returns form from an email address, and to return within 14 days of receipt. On the 3rd day waiting for a form and clock is ticking ! Poor communication. First and last time I will buy from them.
21 November 2024
Unprompted review
Reply from Repertoire Fashion
Where customers do not have an account, a return can be initiated by emailing customerservice@repertoirefashion.co.uk. Where emails are sent at the end of the week or at weekends, we will reply the following working day with a returns form.
Great range of brands and products at…
Great range of brands and products at competitive prices. Really quick in processing our order and quick delivery. Would order from here again, thanks ☺️
12 November 2024
Prompt delivery and well packaged.
I hadn't heard of this reseller before but the reviews on Trustpilot seemed to check out. The shoes I ordered were at a very good price compared to other places. They arrived quicker than expected and the careful packaging was the best I have seen in a long time. So would definitely recommend.
28 October 2024
Reply from Repertoire Fashion
Thank you for leaving your feedback. We have been in communication with you for the past few weeks requesting information to resolve your issue but have not had a response.
Fantastic fashion
Fantastic fashion, competitive pricing and always nice to support a local business. Delivery on time. Great service.
1 November 2024
Ordered two Hugo boss items which were…
Ordered two Hugo boss items which were priced very competitively and were genuine.
website was easy to use, delivery came on time and was well wrapped, just how shopping online should be.
24 October 2024
Unprompted review
The item was good quality
The item was good quality, was just as sold, and the delivery was very fast, it actually came within 2 days
28 October 2024
Lovely products at a good price
Lovely products at a good price. No issues with service delivery
28 October 2024
Disappointing Customer Service and Delivery Issues
I placed an order with Repertoire Fashion over two months ago and still haven’t received my item. I followed all the instructions given by customer service to try to retrieve the package after Royal Mail’s multiple failed delivery attempts. I used the tracking link they provided, attempted to re-arrange delivery, and even visited the local delivery office with ID. However, I was informed by Royal Mail that they were unable to process re-delivery and that the item would be returned to the sender.
Despite numerous emails, customer service has been unhelpful, refusing to raise a claim or take further action to resolve this matter. They have ignored my emails, with no clarity on when I’ll see a refund or even if the package will reach them. I strongly urge others to be cautious when ordering from this site, as their support team seems unwilling or unable to assist with issues beyond standard queries.
9 October 2024
Unprompted review
Reply from Repertoire Fashion
Thank you for leaving feedback. Your order was dispatched with Royal Mail who tried to deliver 6 times on consecutive days but there was no answer. The package was then returned to the depot and after a further requested redelivery attempt failed, returned to ourselves. We issued a full refund but would advise customers that where it is unlikely that there is anyone at a delivery address, please either specify a safeplace or an alternative address.
Will
Ordered online 5 items all 5 items were exactly as described and were sent out in and packaged well arrived in great time
10 October 2024
Excellent Price & Service!
Purchased some Belstaff items. Quick delivery, good packaging and Josh made sure the Belstaff hanger and branded cover was sent. Other online retailers don’t always see to this. Well done Repertoire and thanks again Josh. Highly recommend. Will definitely shop there again. Thanks
29 October 2024
Unprompted review
Brilliant customer service
Brilliant customer service and extremely rapid delivery. My Paul Smith Zebra shirt is perfect
22 October 2024
Great shirt
Great shirt, Superb price and very quick delivery.
I will be back.
Thank you
16 October 2024
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