Replacement Keys Ltd Reviews 

12,676
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,266 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently mention that the online ordering process is extremely simple, prices are very affordable, and packages arrive remarkably fast via postal service. Consumers are especially pleased with the high quality of the products, noting that the custom replacements match locks perfectly and operate very smoothly. Though some customers noted that initial items did not always work properly or fit correctly on the first attempt. Reviewers consistently appreciated that customer support teams quickly resolved these unexpected problems by sending correct replacements with zero hassle or extra fees.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the exceptionally fast delivery times and efficient... See more

Product

Customers expressed great satisfaction regarding the product quality, highlighting that the replacement keys... See more

Delivery service

Clients share satisfaction regarding the delivery service, with many reviewers highlighting extremely fast... See more

Order

Consumers find order satisfaction to be consistently high, frequently highlighting the straightforward online... See more

Price

Reviewers mention positive feedback about price, highlighting that the costs are very reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited several places trying to get another key cut for my garage but no luck until a helpful handyman pointed out the code on the key and advised me to try Replacement Keys Ltd. Wow! The process was... See more

Rated 5 out of 5 stars

Sensible price and sensible postage. OEM : £22.95 + £7.95 = £30.90 Replacement Keys : £10.95 + £2.95 = £13.90 Very fast service using Royal Mail and not the hugely overpriced courier the OEM uses... See more

Rated 5 out of 5 stars

Found it easy to order online, price was acceptable and delivery was swiftly executed. Unfortunately I can’t comment on how well the key actually fits as we had it sent to our daughter’s 175 miles aw... See more

Rated 5 out of 5 stars

Had problems finding additional keys for a new door elsewhere and had been told they were not available in the UK. Ordered Thursday afternoon delivered 10.30 am Friday morning, great service and pric... See more


Company details

  1. Key Duplication Service
  2. also in
  3. Locksmith
  4. Security equipment

Written by the company

Welcome to Replacement Keys Ltd, the leading online replacement keys cutting company! Order replacement keys online with ease, eliminating the need for visits to locksmiths or hardware stores. Our advanced technology and skilled team ensure precise and quality key cutting for homes, offices, and more. Check out our Trustpilot profile for positive reviews and ratings. Experience convenience, reliability, and exceptional customer service with Replacement Keys Ltd.


Contact info

4.9

Excellent

TrustScore 5 out of 5

13k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(12,676)

1,149 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Easy ordering. Prompt delivery. Keys work perfectly in the lock. Good price. Returning customer. No need to consider any other company!

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, I made a mistake in my order. (Read the number wrongly)
Contacted them by e-mail and my mistake was corrected immediately.
The correct keys turned up as promised.
Saved me a fortune in locksmith fees to replace the whole lock.
Thank you.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service

I just wanted to commend Replacement Keys for their exemplary customer service when I needed some replacement keys for my caravan. They went above and beyond to sort my issue out. I will not look for any other provider if I need a key replacement service again, and will take every opportunity to tell folk about my great experience when using this company. Thank you so much.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service, great price

Ordering process was very easy. Just had to send a photo of the old key. New key arrived next day. Worked perfectly. Most impressed with this service. Price was very reasonable. Will definitely use again.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Key ordered on Friday afternoon & received, via Royal Mail!!, on Saturday morning. Couldn't be better.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Great price, easy ordering, speedy delivery and the keys work perfectly! Who could ask for more?

3 August 2026
Unprompted review
Rated 5 out of 5 stars

I placed an order for replacement a…

I placed an order for replacement a replacement key due to the fact that I thought I had lost my keys.
Fortunately the keys were found and returned to me and i was able to cancel my order which I thought was very fair.

27 August 2026
Unprompted review
Rated 5 out of 5 stars

Impressive

I only had one e-bike battery key and was quoted £50 at Timpsons for a replacement. I left it for months, then on a ride one day I thought I’d lost my one key and panicked! So I immediately sat down and ordered two keys, which arrived less than 24 hours later and worked fine. Very impressed. Thanks!

28 August 2026
Unprompted review

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