Replacement Keys Ltd Reviews 

12,662
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,266 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently mention that the online ordering process is extremely simple, prices are very affordable, and packages arrive remarkably fast via postal service. Consumers are especially pleased with the high quality of the products, noting that the custom replacements match locks perfectly and operate very smoothly. Though some customers noted that initial items did not always work properly or fit correctly on the first attempt. Reviewers consistently appreciated that customer support teams quickly resolved these unexpected problems by sending correct replacements with zero hassle or extra fees.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the exceptionally fast delivery times and efficient... See more

Product

Customers expressed great satisfaction regarding the product quality, highlighting that the replacement keys... See more

Delivery service

Clients share satisfaction regarding the delivery service, with many reviewers highlighting extremely fast... See more

Order

Consumers find order satisfaction to be consistently high, frequently highlighting the straightforward online... See more

Price

Reviewers mention positive feedback about price, highlighting that the costs are very reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited several places trying to get another key cut for my garage but no luck until a helpful handyman pointed out the code on the key and advised me to try Replacement Keys Ltd. Wow! The process was... See more

Rated 5 out of 5 stars

Sensible price and sensible postage. OEM : £22.95 + £7.95 = £30.90 Replacement Keys : £10.95 + £2.95 = £13.90 Very fast service using Royal Mail and not the hugely overpriced courier the OEM uses... See more

Rated 5 out of 5 stars

Found it easy to order online, price was acceptable and delivery was swiftly executed. Unfortunately I can’t comment on how well the key actually fits as we had it sent to our daughter’s 175 miles aw... See more

Rated 5 out of 5 stars

Had problems finding additional keys for a new door elsewhere and had been told they were not available in the UK. Ordered Thursday afternoon delivered 10.30 am Friday morning, great service and pric... See more


Company details

  1. Key Duplication Service
  2. Locksmith
  3. Security equipment

Written by the company

Welcome to Replacement Keys Ltd, the leading online replacement keys cutting company! Order replacement keys online with ease, eliminating the need for visits to locksmiths or hardware stores. Our advanced technology and skilled team ensure precise and quality key cutting for homes, offices, and more. Check out our Trustpilot profile for positive reviews and ratings. Experience convenience, reliability, and exceptional customer service with Replacement Keys Ltd.


Contact info

4.9

Excellent

TrustScore 5 out of 5

13k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(12,662)

1,266 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I needed a key to an elderly chinese…

I needed a key to an elderly chinese e-bike - with no original to copy from but a few numbers that came with the bike.
From that tiny bit of information sent through their website yesterday morning they emailed about an hour later with not just the answer but a link to order the product required. I purchased straight away. The key arrived in this morning's post.
NOBODY could do better.
Absolutely fabulous, congratulations and thank you so, so much!

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Reliable

Delighted with the service I received , after a minor adjustment key fitted perfectly into lock .
Would definitely recommend

10 August 2026
Unprompted review
Rated 5 out of 5 stars

I was sceptical - but great service!

I was sceptical at first whether ordering replacement Land Rover Roof Rail keys online would be an option, however within 2 days I received the keys and they worked perfectly.
Wouldn't hesitate to use them again!
Well done and thank you!

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent in every way

Very easy to follow website, good price and very fast. I ordered Monday morning and keys arrived Tuesday, in a small flat package that would fit through any letterbox.
Keys were exactly as ordered and work perfectly.
Excellent service, thank you.

3 August 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look