Excellent customer service from start to finish works carried out on time and very efficient. System works very well so far with the cost of my bills reducing as per advice given.
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The website is so easy to use from product search to payment. Once the order has been placed confirmation is emailed within minutes informing the order has been received. Repsole.com then update regul... See more
I was very happy with our experience with repsole. We needed some pieces and werent quite sure what was required so we asked for advice, sent on picutres of where the equipment was going and recieved... See more
Not ordered from Repsole before, but will be again. Ordered on Wednesday afternoon and received by Lunchtime on Thursday. Received an e-mail predicting delivery time and delivery was made within the... See more
Company details
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repsole.com - a leading supplier of datacom and telecom products, cables, connectors, cabinets, panels, fibre optic products and much more
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New solar panels and battery installation
Excellent customer service from start to finish
works carried out on time and very efficient.
System works very well so far with the cost of my bills reducing as per advice given.
2 September 2024
Unprompted review
Poor Delivery
I ordered from this supplier on the understanding of a next day delivery. A separate email confirmed the product and delivery. I'm actually still waiting!!!!!
13 April 2015
Unprompted review
Reply from www.repsole.com
Dear Mr Price, I apologise that you are unhappy with the service you have received. You placed his order on Thursday 9th April 2015 and one of the items he selected to purchase was showing 'Out of Stock' and on a '7 Day Back Order' and you "ticked" for the option for all of your order to be delivered in one parcel.
This is what caused the delay. If you had "ticked" send items separately, you would of had the bulk of your order on Friday 10th April 2015.
Normally 97% of our orders are delivered the next working day. The 3% which is not is specialist items which need to be ordered in or stock shortages beyond our control.
It maybe that we need to make the delivery options bolder or clearer on the website, so thank you for your constructive feedback we will investigate how to make the options clearer.
Kind Regards
repsole.com
Excellent Sevice
reasonable prices, excellent service, delivered on time
16 March 2015
Unprompted review
Would use again
delivered on time bith times i ordered. Not bad prices.
cant ask for much more!
9 March 2015
Unprompted review
ADC Krone Dual Faceplates
Excellent service, parts arrived on time, packaged well, and worked perfectly.
6 March 2015
Unprompted review
Excellent service and communication
Not ordered from Repsole before, but will be again. Ordered on Wednesday afternoon and received by Lunchtime on Thursday. Received an e-mail predicting delivery time and delivery was made within the 1 hour predicted time slot. Can't ask for much more.
9 February 2015
Unprompted review
Fantastic Service
Easy to order and pick up at your convenience. Very good service!
13 January 2015
Unprompted review
hooked up
looking for plugs and sockets to connect up some porta cabins, I came accross their web site with competetive prices so placed an order, the parcell was delivered quickly and had a option to alter delivery address (after being dispatched) I left directions to leave the parcell in a safe place (as I had to be out at time of delivery) which they did.
I'll use this company again for future orders.
30 December 2014
Unprompted review
Good Service and quick delivery
No issues at all with the service provided
23 December 2014
Unprompted review
Sat delivery / Didn't receive goods until Mon
Ordered a vital part required for my catering event and paid for a Sat delivery. The item never turned up and went to a handling centre in Feltham (closed until Mon). As a consequence i had to run my catering trailer with no running water nor any lights!
Called Repsole on Monday - very helpful and apologetic. Told me to reject parcel and a refund will be processed. Hoping this will be the case without further chasing.
2 December 2014
Unprompted review
Reply from www.repsole.com
Hi Jamie,
As explained over the phone, the courier failed us big time on this order and basically said that the Black Friday ordering meant an extra 50,000 items were received over that weekend period which is why your delivery failed.
It was 100% a courier error and not one of Repsole.
Yes we use certain couriers and must take a minute portion of the error but this one was totally beyond our control.
Thank you for the review.
Right product - Right Price!
Goods supplied look to be of good quality and delivery was speedy.
25 November 2014
Unprompted review
Excellent product delivered next day
13 October 2014
Unprompted review
Rapid Service
Repsole are our "get out of jail" supplier; if we need materials that day or possibly the next, they are who we go to. It's only ever for small quantities but we have been saved from embarrassment on more than one occasion because of their availability.
10 October 2014
Unprompted review
not what it says on the tin
we ordered from repsole on the 08/09/14 at approx 2.30pm and it states on the site if ordered before 4pm it will be delivered the next day we got a confirmation to say that our order had been received but we didnt get an email to say that our order had been despatched till 10/09/14 which is two days later we then received an email to say on the 11/09/14 to say that we would receive the item between 14.07 and 15.07 which it was so the communication was great but i had promised my customer it was goin to be with him on the 09/09/14 which didnt happen so he was not pleased.
12 September 2014
Unprompted review
Reply from www.repsole.com
Hi Gary,
Firstly please accept our apologies for this error.
In very rare circumstances we sell the stock via two platforms around the same time, on our Website and in our Trade Counter. Our stock update software cycles the data every 15 minutes and we had 2 orders come in within that time frame.
We should have contacted you to advise of the shortfall and for that I apologies.
As a good will gesture I have refunded your delivery charge in full.
Kind Regards,
Dave Jones.
How transactions should be!
A very quick & simple purchase with delivery expected in 7 days but arrived in2.
The item was very well packaged (to reduce possibility of damage) & exactly as discribed.
Recommended to ALL.
5 August 2014
Unprompted review
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