Require IT LTD Reviews 516

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Amazing company and no nonsense approach. I found them very helpful and nothing was too much bother. I absolutely would recommend them. This is the sort of service that has long gone from other compan... See more

Rated 5 out of 5 stars

Suite à un Achat fait sur Ebay (dalle LCD), une entreprise très sérieuse une expédition très rapide, avec un emballage bien soigné, des pros ! After buying an LCD screen from Require IT is very... See more

Rated 5 out of 5 stars

I bought a new LED WXGA SCREEN FOR IBM LENOVO LTN141AT15 from Require IT. Unlike many other sellers who advertise branded screen but deliver lesser known 'compatible', my screen was a genuine Samsun... See more

Rated 5 out of 5 stars

Purchased a brand new old stock screen for my 2000 Sony Vaio laptop. Require IT not only accepted my offer (saving me about 15% off list price), but the screen arrived next day and incredibly well pac... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

We are a British company, registered in the UK. Based on the East Coast of England, Require IT are ideally situated only 10 miles from Felixstowe, home of the UK's largest container port. Via excellent road and rail networks, your order will be despatched the same day (for orders placed before 5pm) and in most cases will be with you the next working day. Experienced staff in the Sales Office and Warehouse will work with you to make your selection and purchase as easy as possible. If you can't find what you need in our online shop, then assistance is only a phone call away on +44 (0) 1473 742656. With over 30,000 parts in stock, on-site engineers and a fully equipped testing workshop, Require IT scores high on customer satisfaction! Our efficient and friendly Sales Team is on hand from 9am to 5.30pm on +44 (0) 1473 742656 to provide advice and guidance to ensure that the product you purchase is correct. All orders are despatched by Royal Mail, Fedex or UPS and are trackable online for your peace of mind. Over 20 years experience in the industry means that we know what we are talking about! Every customer is important to us, whether they are a global organisation buying in bulk or an individual with a broken iPad. At Require IT you can be assured of a personal service backed up by extensive knowledge and expertise.


Contact info

4.9

Excellent

TrustScore 5 out of 5

516 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and product

Excellent service and product. Ordered at the weekend, arrived Tuesday 9am. Very delicate replacement laptop screen arrived very well packaged and protected, couldn't fault it. Would definitely use them again and recommend to others.

27 April 2021
Unprompted review
Rated 5 out of 5 stars

Perfect replacement LED screen

We made an order from Germany to replace an old LED screen for Samsung laptop.

In an email I was asked to take pictures of the back of the screen with labels, to make sure we receive the correct type. Soon after sending the photos we received the parcel with a screen.

The employees are very friendly and  responsible, communication is excellent, the screen works perfectly.

I would highly recommend this company.

27 April 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding Quality, Value, & Service.

I am an IT engineer and very often require parts I don’t have in stock. Fast availability and prompt service are very important factors when choosing suppliers, as is the price I pay in relation to profit margin. I am very happy to highly recommend ‘Require IT LTD’ as a trusted supplier of IT Parts and components.

The item I purchased was a replacement display for a specific Lenovo laptop computer type. Their listing was specific and unambiguous. I received the shipment in just 2 days, which was ahead of schedule which meant I could get the job done quicker.

Thank you ‘Require IT LTD’ for your outstanding quality of product, value, and service.

27 April 2021
Unprompted review
Rated 5 out of 5 stars

LCD display

Thank you for your more than great service and finally product too.
100 points out of 100

27 April 2021
Unprompted review
Rated 5 out of 5 stars

Hard to find screen supplied

I was having problems finding a replacement laptop screen as it appears to be a bit rare.
Require IT not only did they have one, they also double checked that it was the right one!
Would recommend this company because their customer support is *so* good.

22 April 2021
Unprompted review
Rated 5 out of 5 stars

I recently ordered a Smart-Card reader

I recently ordered a Smart-Card reader, via ebay, for my older Laptop. Item arrived in good time in anti-static protection and at a really great price. This supplier is well worth remembering for a re-visit in the future. Thank you. Ken Anthony(hanf1940)

22 April 2021
Unprompted review
Rated 5 out of 5 stars

Great experience: easy & quick

Ordered a new Lenovo screen and got it delivered next day, properly wrapped so it would not get damaged during delivery. Great customer service and very quick at responding. Will definitely order from Require IT again in the future!

19 April 2021
Unprompted review
Rated 5 out of 5 stars

NEW 15.6" LED IPS…

Hi I bought this:- NEW 15.6" LED IPS AHVA FHD DISPLAY SCREEN PANEL MATTE AG FOR MEDION ERAZER P6689. The sales team answered my emails ASAP and the screen was delivered on time and it fits easy also works great, thank you

19 April 2021
Unprompted review
Rated 5 out of 5 stars

Great communications and fast service

I needed a specific LCD, after asking if they had it they messaged back straight away to let me know they did. Placed the order and it arrived the next day (only paid for standard delivery!) Very happy, excellent service and the LCD looks fantastic.

18 April 2021
Unprompted review
Rated 5 out of 5 stars

Top Company

I got exceptional customer service with Require IT LTD. That the laptop screen I ordered was very well packaged and was delivered early. Customer service gave me a link by email for the right screen to order on eBay. All good👍🏻

31 March 2021
Unprompted review
Rated 5 out of 5 stars

Great product and service

Perfect fit. Screenreplacement for Asus laptop. Plug and play. Very well packaged. Expensive shipping to Ireland, but this has nothing to do with the good quality object recieved. Overall a good experience and I would use and recommend again.

31 March 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look