Research Opinions Reviews 

677
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 156 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and dedicated researchers for being exceptionally friendly, welcoming, and professional throughout every single stage of the process. Participants note that the various research sessions and interactive focus groups are exceptionally well organised, highly engaging, and very easy to join. Some reviewers were not happy with unexpected payment delays and communication issues when trying to resolve financial matters after completing studies. A few consumers also mentioned discrepancies regarding the exact financial amounts received.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as welcoming, professional, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting smooth applications and... See more

Service

Reviewers highlight positive aspects of service, noting that the whole process is very well managed and... See more

Customer service

Users describe positive interactions with customer service, consistently praising the professional approach... See more

Payment

Customers had ambiguous experiences with payment, reflecting a stark divide in opinions. While many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything is so easy from application through to completing the market research. Kept informed throughout and friendly, helpful people either on the phone to check your details or the market resear... See more

Company replied

Rated 5 out of 5 stars

I joined an in-person focus group at a local flower warehouse and learned loads about this amazing family-owned business! The other participants were really interesting, friendly and engaged. We wer... See more

Company replied

Rated 5 out of 5 stars

Easy to find the venue and park. Great welcome with a drink and biscuits offered while waiting to start. Toilets pointed out. I thoroughly enjoyed the discussions, learnt about some new products... See more

Company replied

Rated 5 out of 5 stars

Everyone involved, running the research, was friendly. Research was very informative. It didn’t go quite as planned on the 2nd go but the researchers were very patient and helpful. I came away very k... See more

Company replied


Company details

  1. Market researcher

Written by the company

Start making your opinions count with paid market research. Research Opinions work with a wide variety of companies who are looking for people from across the UK to tell them what they think about their products and services. You could be talking...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

677 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(677)

154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication

Great communication. Easy to access. Very interesting content. Treated with respect. Would recommend.

9 January 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you, Joe, for your kind feedback. We’re really pleased to hear you had a positive experience and felt well supported. Nasreen. Recruitment Specialist

Rated 5 out of 5 stars

Really great to work with very easy and…

Really great to work with very easy and fun opportunities.

7 January 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you, Chris. We’re glad you found the opportunities enjoyable to take part in. Nasreen. Recruitment Specialist

Rated 4 out of 5 stars

Excellent and friendly experience with…

Excellent and friendly experience with everything explained thoroughly and very simple processes to follow to engage in the research

6 January 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you, Darren, for your lovely comments. We’re happy to hear everything was clear and straightforward. Nasreen. Recruitment Specialist

Rated 5 out of 5 stars

Great communication from start to…

Great communication from start to finish. Very informative and interesting. Thank you for the opportunity.

6 January 2026
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you for your feedback. We’re pleased you found the communication clear and the research interesting, and we appreciate you taking part. Nasreen. Recruitment Specialist

Rated 1 out of 5 stars

Poor experience with Research Opinions

The last experience with Research Opinions was very poor. I was contacted an hour or so before the research group was due to meet.
I had emailed the individual responsible for the group multiple times after the session. The person ignored the emails. The only response I received from them was when I received their OOO for Christmas. I had to contact the generic Research Opinions email address to receive a response. When I was paid, I did not receive the amount stated in the written correspondence or agreement I signed.
Very disappointed with lack of service/communication from Research Opinions.

4 December 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

I’m sorry to hear about your experience and apologise for the payment issue. Please contact us at info@researchopinions.co.uk
with the project details so we can look into this. Thank you, Nasreen. Recruitment Specialist

Rated 1 out of 5 stars

Unprofessional

They don't answer calls, emails or get back to you at all, even after they call you to say you've been selected for a study. Unprofessional, unreliable! Tried all means of communication until I gave up! (Set the date6cuz it was around the date of the actual call)

6 December 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Hi Asha, I’m sorry to hear about your experience and apologise for the frustration caused. This is not the level of service we aim to provide. Please email us at info@researchopinions.co.uk
with the date of the call and the study you were selected for, and we’ll look into this for you.
Thank you for bringing this to our attention. Nasreen. Recruitment Specialist

Rated 5 out of 5 stars

A great company- really easy and simple…

A great company- really easy and simple to do! Lots of opportunities for earning extra money!

9 December 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you, Melanie, for your lovely feedback. We’re glad you found the process easy and enjoyable. Nasreen. Recruitment Specialist

Rated 5 out of 5 stars

Easy to apply and an enjoyable focus group

Joined a focus group relating to EV vehicle charging options. The application was easy: a straightforward form followed by a follow-up phone call to confirm some details. The details for the group were send well in advance, The zoom meeting worked well, the facilitator was engaging and professional and the other participants were informative. The reward was sent as described. Overall, an enjoyable, well organised experience.

25 November 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you for such a detailed and positive review. We’re really pleased you enjoyed the focus group and that everything ran smoothly from start to finish. Nasreen. Recruitment Specialist

Rated 5 out of 5 stars

Really smooth process to complete the…

Really smooth process to complete the research. Friendly advisor. Tasks explained well.

8 December 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you, Katie, for your feedback. We’re glad the process was smooth. Nasreen. Recruitment Specialist

Rated 5 out of 5 stars

A really professional process

A really professional process from start to finish. The communication was great and the research call happened when they said it would, with great follow up. Thanks

10 December 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you, Chris, for your kind comments. We’re pleased to hear the process and communication met your expectations. Nasreen. Recruitment Specialist

Rated 5 out of 5 stars

Great experience

Great experience. Enjoyed talking about the topic and found the communication always efficient and informative.

10 December 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you, Dana. We’re glad you enjoyed the discussion and found our communication clear. Nasreen. Recruitment Specialist

Rated 5 out of 5 stars

Research Opinions are a great company…

Research Opinions are a great company to work with. The staff are very supportive, informative, and personable. Stay awesome and remember you are appreciated by so many people. I’m sending you loads of positive energy and light together with a bucket load of stardust for your continuing health, happiness and success. All the best Alan

10 December 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you so much, Alan, for your incredibly kind review. Your support truly means a lot to our team—we really appreciate it. Nasreen. Recruitment Specialist

Rated 1 out of 5 stars

Badly let down

I was booked for some online research. When I hadn't received the necessary link ahead of the start time, I tried contacting the company by phone and by emailing the various addresses - all to no avail. I had cleared the decks to be ready for this work. I then waited an hour incase the link may suddenly apoear. It didn't. Have been badly let down. I know things can sometimes go wrong - but to not to properly communicate is unacceptable.

9 December 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

I’m very sorry to hear about this and apologise for the inconvenience caused. We understand how frustrating this must have been, especially as you had set time aside to take part. Please contact us at info@researchopinions.co.uk with the project details, and we’ll look into what happened. Thank you for letting us know. Nasreen Recruitment Specialist

Rated 5 out of 5 stars

Best Company ever!

Friendly, helpful, accommodating and attentive staff. Wonderful, clean facilities, good layout where you can see and hear everything clearly. Would absolutely recommend.

19 November 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you for your kind recommendation! We’re glad you enjoyed the session. Nasreen. Recruitment Specialist

Rated 5 out of 5 stars

Good fun !!!

27 November 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you for the review! Nasreen. Recruitment Specialist

Rated 5 out of 5 stars

Nice professional research company

I haven’t done market research in a while but when I saw this one come up it resonated so I applied.
Lots of people moan about giving away free data yada yada but we already give away free data everyday and yet they don’t moan about that lol!
Anyway I attended today’s session is was all made clear what it was about what it would entail and what we would receive. It was very prompt and to the timings , everything explained happened and payment was surprisingly swift (literally within few hours - so again not sure why there are moaners).
I’d definitely be willing to work with them again.

27 November 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you, Ryan, for your detailed and balanced feedback. We’re glad everything was clear, well organised, and that payment was prompt. Nasreen. Recruitment Specialist

Rated 5 out of 5 stars

Amazing

This experience was amazing. The hosts were very hospitable, this was my first market research experience and it won’t be my last.

27 November 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you, Ben! We’re delighted your first experience was a positive one and hope to see you again. Nasreen. Recruitment Specialist

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