I purchased a TV from Digiland in December 2023. The first one was faulty and had to be returned within two weeks. They sent a replacement, but that one didn’t work at all. The third TV arrived... See more
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See what reviewers are saying
If you could give minus stars I would! The service centre in Wembley never answered any calls and I called over 25 times. They respond to Emails when they want and give you useless advice when you get... See more
Ordered some bluetooth Samsung earphones. The ones arrived were used with chips to the case. The accessories were incomplete and sweat marks around the buds. Saying that the staff were excellent and... See more
Placed order, they debited my card, then day after I was informed by PayPal I am to receive a refund as my item is not in stock. Think they need to get their stock sorted and have the common courtesy... See more
Company details
- Factory outlet shop
- Electrical appliance wholesaler
- Electronics repair shop
- Electronics store
- Electronics wholesaler
Written by the company
Digiland has been trading for over 17 years and has built a reputation for providing quality products from well-known manufacturers like Samsung at considerably cheaper prices than the high street retailers. We have a wide range of products including TV’s, sound bars, mobile phones, tablets, laptops, fridges, freezers, washing machines, tumble dryers, ovens and microwaves, all available in our Digiland factory outlet shop on Stafford Park 12, Telford. We sell to the trade but we also welcome members of the public. We can offer such good prices because most of the products we sell are 30 day customer returns. Everything we get in is thoroughly tested and graded in our in-house Samsung service centre before sale. If we do find a fault, we only ever use genuine parts so you can be assured whatever you buy from us, it works just like the manufacturer intended. We are so confident you will be happy with your purchase that we offer a 12 month warranty as standard. It’s not only us endorsing our company and the products we sell, we have been named as one of the top 1000 companies to inspire Britain and the London Stock Exchange has hailed us as the ‘Innovator of tomorrow’.
Contact info
Digiland House, Stafford Park 12, Telford TF3 3BJ, TF3 3BJ, Telford, United Kingdom
- 01952 238 790
- retail@digigroup.co.uk
- www.retail.digiland.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great price nad quality
Cheaper than anywhere else
Check the price in Currys and then come here to get the same tv at a much lower price
Excellent outfit ...Great service…
Excellent outfit ...Great service ..spoke to a guy over the phone was extremely helpful ....would recommend.
The item arrived 2 days late
The item arrived 2 days late - no contact from them and screws missing from the monitor stand - not impressed but the price was good and otherwise as stated
Great all round.
Great price. Great communication. Great product. Delivered on time.
Cant fault anything.
Fantastic service
Fantastic service, nothing to fault these guys on. Speedy delivery with constant updates. I will purchase from them again in the future
Fantastic service
Excellent!
Excellent!! Always good products with reasonable price and timely arrangement.
Exactly what we have come to expect…
Exactly what we have come to expect from Charter. Quick delivery of good components at the right price.
Very efficient and professional
Product good but case of the product destroyed
The case of the product was destroyed and poorly assembled, but the product was in good condition.
Bought a Samsung Galaxy s10 5g phone…
Bought a Samsung Galaxy s10 5g phone this item was classed as a returned phone the phone is unmarked and works perfectly to Mark's for Digiland highly recommended seller
The store went above and beyond
The store went above and beyond - they called me to deliver my goods locally and personally rather than hand to a courier. Very impressed with personal and friendly service
Outstanding service from manager Derek
Outstanding service from manager Derek. He answered my every question, explained all about the goods & gave me measurements so that I could arrange a courier. Derek absolutely made my day, fabulous customer service is rare these days - Please pass on my appreciation & thanks.
Used Digiland now for several items…
Used Digiland now for several items (TVs, phones, tablets). Always great service at great prices. First stop for electrical items.
Fantastic servicegreat customer service
Fantastic service. I had an issue with my monitor, and they replaced straight away. Would highly recommend.
Great TV at a,great price
I've had my phone about month now and…
I've had my phone about month now and all very good. Was delivered on time. Always a pleasant person on end of phone to help with any queries.
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