Got sent the wrong product. I accept these mistakes happen but this hasn't been rectified. Every email chasing has been ignored and has now been over a month. From what I can see the only way of getti... See more
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Review summary
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Company details
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Retro Clasico are the makers of luxury traditional striped football scarves made from 100% finest merino wool.
Contact info
United Kingdom
- www.retroclasico.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 7% of negative reviews
Typically replies within 24 hours
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Personally I never had an issue with…
Personally I never had an issue with this company. I ordered a print and it came fairly quickly. No problems and productive good. Surprised at all the negative comments. It’s a UK company based in Manchester. Not some dodgy Chinese Facebook shop.
Great product
Great product, great service. Highly recommend these guys!
Super Service
I've had a few canvases and mugs from these guys and the product, service and communication has been faultless each time.
Highly recommended.
Andy
Never received my items or…
Never received my items or communication after order confirmation. DO NOT ORDER FROM HERE
SCAM
How on earth hasn’t this website been taking down, absolute scam!
Do not use, let’s find out who these people are and call police.
Disgusting taking people’s money and sending no products.
Absolute scam-a-lang-a-ding-dong
Absolute scam-a-lang-a-ding-dong. Totally avoid. 9 weeks later and still awaiting delivery. Communication is none existent.
Avoid
Ordered 2 mugs on 9th Sept, email said dispatched on 18th, it’s 6th October and still no sign. Emailed twice, once to track package, and another to ask for a refund - no response to either email. One thing to be late but not to respond to communication is no way to run a business- use someone else.
Nothing is as advertised
I ordered the Mexico 86 sweatshirt. I received it in decent enough time but it’s poor. The colour is off, bits of the print are missing, and there are black greasy smudges here and there. Followed their website advice for faulty returns, 14 days and four emails later and no reply of any sort. Despite their website claim of answering enquiries within 1 day. I’d echo the others here and say AVOID!
Scam
Scam company - never delivered the product, and never replied to multiple emails. Terrible customer service. Should be flagged as fraudulent. I thankfully got a refund from my bank.
They took my money immediately but my…
A fraudulent company that dissolved in 2021. They take your money immediately but goods never turn up.
I’ve emailed them several times since I made my order, asking why they didn’t post my good to me, but not one reply from them.
They don’t provide a phone number either.
The company are a complete scam and I suspect they operate out of China or somewhere. Stay well clear
SCAM SCAM SCAM
SHould have read the reviews....Absolute SCAM..
Took the cash and no goods...
STAY AWAY
Mug missing, no communication
Ordered custom t-shirt and mug. Dispatch note said both posted but only t-shirt received. Mug completely awol and as others have said no response to any communications with them. The fact the lots of people need to go back to their credit card company for a refund says a lot…
AVOID THIS COMPANY
I would rate this business 0 stars if it were possible !
I placed an order on the 4th August and received a confirmation email.
I never heard anything from them regarding my order after that point so I sent an email requesting an update on the 18th August before receiving a dispatch confirmation email on the 19th August.
It is now the 12th September and I have still not received my order and despite sending emails to the email address' on the website I have not had a response. Infact one of the email address' doesn't even exist and my email was bounced back.
AVOID THIS COMPANY
Ordered a t shirt for my best friend's…
Ordered a t shirt for my best friend's birthday on June 28th, it is now September the 12th and still waiting? On the website it says “ order complete “? Emailed on 6 occasions and not a jot!
Avoid still waiting for my mug 7 weeks…
Avoid still waiting for my mug 7 weeks later. Have sent emails but nothing
AVOID THIS COMPANY
They took payment but didn’t send goods. They do not respond to emails. There is no telephone number available to call. AVOID!!!!
Said it was shipped a month ago - no sign, no contact
Said it was shipped a month ago, not replying to emails
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