Ordered back in May 24 “assembly in progress”, don’t mind waiting a few months. A year as past with zero replies for an order update. Last update was July 24 “processing order” 12 months later websit... See more
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I was tricked into buying something that wasn't in stock. I'm not sure if it's going to be shipped to me in time because I'm selling my home soon. Update: Most stores that do pre-orders change the... See more
Company replied
Bon produit Facile a installer Par contre attention il y a des clignotements de l’écran avec le Master Gear Converter sur GAMEGEAR VA1 (malgré condensateurs de la carte mère et de la power board... See more
Company replied
The package I never received.
Company details
Information provided by various external sources
Vintage electronic upcycling.
Contact info
31 Rue André Malraux, 54400, Longwy, France
- contact@retrokai.store
- www.retrokai.store
1.5
Bad
129 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
No Comms / No Update / Don’t reply
Ordered back in May 24 “assembly in progress”, don’t mind waiting a few months. A year as past with zero replies for an order update. Last update was July 24 “processing order” 12 months later website still says “assembly in progress” pre order now.
Is this a scam? Or legitimately painfully slow?
16 May 2024
Unprompted review
Excellent customer support and…
Excellent customer support and products, amazing company
16 March 2023
Game gear ips
Throughout the purchase process, I was kept informed of the tracking of my order.
9 March 2023
Fantastic items from a well respected…
Fantastic items from a well respected company. Excellent service and fast delivery very please would use again and would recommend
26 January 2023
It is a great kit coming with really…
It is a great kit coming with really good quality screen, regarding the installation, the allignment bracket screen is very helpful, however the total installation guide you need to have a bit good soldering tools. Overall really happy with the product.
3 February 2023
Delivery in time.
17 October 2022
Great hardware, great service!
RetroKAI deliver very high quality hardware, and they ship very quickly, even internationally. I bought twice from them and am very happy.
15 October 2022
This mod is really easy and fast to…
This mod is really easy and fast to install, better than most of the other mods I’ve tried in the past. Only thing I can fault is the delivery time took way longer than expected but otherwise very impressed.
5 October 2022
Beautiful!
Magic Screen for Game Gear installed beautifully! The instructIons were thorough and easy to understand. Shipping was fast. This handheld has never looked better :)
17 May 2022
Came incredibly fast and safely
Came incredibly fast and safely, will definately buy more stuff in the future.
4 April 2022
Very good service
Very good service. My product had a problem and the shop send me a new one.
Keep up the good work
14 March 2022
Great experience
Great experience. I bought two high quality and easy to install LCD kits for Game Gear. The shipment was made quickly respecting the estimated delivery times. Kind and helpful, I will definitely buy again as soon as I need
16 February 2022
Retrokai is a great shop ,having great…
Retrokai is a great shop ,having great love for our beloved retro consoles and a great one for Game gear...
Up until now i ve bought 5 lcd screen kits for the sega game grear all is great and my game gears worked like charm again after all of these years.
Great upgrade good price.
Definitely worth the buy.
Thanks for everything and i am sure to trust RETROKAI for my next mods.
16 November 2021
Great screen upgrade!
Instructions were clear and worked great once properly installed. I’m not sure why but the soldering guide was a real pain for me to make the connections I needed.
11 November 2021
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