I'm still waiting for support to return my package. I didn't receive a label, only a QR code that I couldn't use for returning.
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I requested a return through Mud Jeans, which uses Returnista for their return service. I paid for the return shipping label via Returnista, but instead of receiving the label, I got the follow... See more
It was so easy and so intuitive!!! You know, many other services and customer support should be managed by you on such a great way. It was like: “if I had to design a process to create a product retu... See more
I‘m very satisfied with all! Prices, products, very fast delivery. Furthermore there was a technical error on the page where to create the return label and the telephone customer center was immedately... See more
Company details
Written by the company
Te bereiken via support@returnista.nl
Contact info
Koivistokade 76, 1013bb, Amsterdam, Netherlands
- +
- support@returnista.nl
- www.returnista.nl
3.4
Average
7k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The only one is that it’s not everywhere where you can leave your box, so check it in the list
I was surprised that I can leave my box just in a special place, so, it’s impossible to leave the box where you want or close to your place for example. So, to be not surprised, find in a list yours
5 December 2022
Unprompted review
Everything okay
26 November 2022
Unprompted review
Easy experience
20 November 2022
Unprompted review
Very easy to use.
19 November 2022
Unprompted review
Have pity on us non-Brexiters
The service was a little confusing for a first time user.
This was because of the disaster which is Brexit.
This could be helped by explaining the customs procedure more fully for us unfortunates in the United Kingdom
16 November 2022
Unprompted review
Quality service all round
Quality service all round. Clear, professional communication and instructions. Very friendly and great quality products.
7 November 2022
Unprompted review
It was not great
It was not great, it was okay. Why do have to pay for return ???
3 November 2022
Unprompted review
Cheaper than regular and easy
Cheaper than regular and easy because prepaid. It would be even better if I didn't need to print the paper, but instead use a QR. Although that might even work. Depending on where I'll drop it off.
Ty
26 October 2022
Unprompted review
Mio Caramel Reading glasses
I absolutely loved the glasses, but onfortunately they were to heavy for me and did not fit me well. The returnpolicy online made returning very easy. I however don’t like paying €6 shippingcosts to return an article that simply doesn’t fit me and this will keep me from ordering again.
16 October 2022
Unprompted review
Very fast and professional service
Very fast and professional service. Thank you.
10 October 2022
Unprompted review
Returnista
Returnista - you act quickly, efficiently and effectively:) very convenient form of contact by e-mail, website for generating return labels in many languages - a great plus for non-Dutch-speaking people. Thanks a lot:)
5 October 2022
Unprompted review
Simple operation and easy to use .
28 September 2022
Unprompted review
The customer service through WhatsApp…
The customer service through WhatsApp is very good and swift. However I think Returnista needs to do something in the way they work with DHL. This is the 4th time already that a first time pick up doesn’t show up..
16 September 2022
Unprompted review
Alice replied to my query very quickly…
Alice replied to my query very quickly and efficiently.
7 September 2022
Unprompted review
Magic!
It was so easy and so intuitive!!! You know, many other services and customer support should be managed by you on such a great way. It was like: “if I had to design a process to create a product return label for a courier, I would do it exactly o very similar to yours!!!!”. Really well done, guys.
7 September 2022
Unprompted review
I have always had a great experience…
I have always had a great experience with their customer service / returns /exchange
6 September 2022
Unprompted review
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