Expect refunds to sky rocket because of a setting they didn't tell you to switch
Then they don't allow you to change that setting anymore and your sales are just bottled.
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Then they don't allow you to change that setting anymore and your sales are just bottled.
REvenuecat is great to quickly integrate payments into your app and saves several day sof development effort. the dashboard is quite good too to see churn, retentino and other important metrics
It takes a lot for me to leave a bad review. RevenueCat is a great idea, but poorly executed. The documentation is scatty, their API is inconsistent, there has been 2 sets of downtime since I signed up and the level of support from RevenueCat is absolutely unacceptable. For a company that takes a 1% cut of your revenue forever—potentially up to thousands of dollars per month—this is beyond ridiculous.
5-10 business days for an email response? If I’m lucky, maybe 2-3 days. Their documentation is a joke, basically saying to try the obvious and failing that “Go ask someone else on the forums” And their forums? Just a graveyard of unanswered posts with people begging for updates.
I’ve been stuck trying to fix Android issues for over a week. I’m confident my setup is correct, but still, nothing works. Getting any kind of timely help from RevenueCat is like pulling teeth.
I even wasted time in one of their Q&A sessions on the recommendation of their support team, which was nothing more than a shameless product pitch. Their exact words: “We aren’t answering implementation questions today.” despite half of the people on the session voting for implementation help.
It’s clear to me that RevenueCat doesn’t prioritise supporting their customers. Their strategy is obvious—sign up as many people as possible, then leave them hanging. When our success is literally their success, how can they justify this level of neglect? It’s infuriating.
Dont use with Unity.
They acknowledge you get null pointers when using the Editor... but that is apparently ok and you should use a real device instead. So prepare for you coding to take 20 times longer than normal?
Amazing company and an even more amazing team of people who run RevenueCat.
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