Revill Mowers Ltd Reviews 

324
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I ordered a new blade for my EGO mower. The wrong part (very similar but with a one digit difference in the part code) was sent out by mistake. After I had emailed them, Revill immediately sent out... See more

Company replied

Rated 5 out of 5 stars

I needed spares for my Westwood ride on tractor mower. The damaged part (drive belt tension arm) is hard to identify. After a helpful telephone call, I sent a picture from my phone. Parts were ordered... See more

Company replied

Rated 5 out of 5 stars

The drive cable broke on our Cobra petrol mower so that the drive wheels could not be engaged. We struggled to find a replacement, but then came across Revill Mowers Ltd in Gloucestershire. A phone ca... See more

Company replied

Rated 5 out of 5 stars

Excellent service as always from Revill Mowers. We have bought several EGO products from them over the last few years, and when our EGO mower needed spare parts contacted them. It was immediately ava... See more

Company replied

Company details

  1. Lawn Mower Shop
  2. Garden centre
  3. Lawn mower repair service
  4. Machine Maintenance
  5. Machine Repair Service

Written by the company

Based in the Forest of Dean, Gloucestershire, we are qualified specialists in lawn mower spares, garden machinery & turf care equipment. We are dealers for some of the worlds leading manufacturers including Cobra, Cub Cadet, EGO, Etesia, Hayter, Husqvarna, Toro and Westwood. You’ll find our showroom located in Tufthorn, on the outskirts of Coleford, in the Forest of Dean. Expert advice; qualified staff with over 30 years in the trade. Visitors welcome at our fully stocked showroom. Modern workshops for repairs and servicing. Spare parts department. We can offer sales, servicing, repairs and replacement spare parts for lawnmowers, mowers, garden tractors, ride-on mowers, lawn tractors, brush cutters, strimmers, trimmers, hedge trimmers, chainsaws, rotavators, cultivators, garden blowers, garden vacuums, garden shredders, trailers and all other types of garden machinery - whether for domestic or professional use. Offering Lawn Mower and garden machinery sales, service and repairs in Gloucestershire, Forest of Dean, Monmouthshire, Gwent, Herefordshire, South Gloucestershire, Avon, Wiltshire, Somerset, South Wales, Worcestershire. As well as this garden machinery spare parts and sales website, Revill Mowers also have a dedicated Cordless (Battery) Machinery website: www.revillcordlessgardens.co.uk and a dedicated robotic lawn mower website: www.revillroboticmowers.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

324 reviews

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4.8

All reviews

(324)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gave us time

Time taken in explaining different mowers, took a lot a trouble to get our ride on at an acceptable price

6 April 2023
Unprompted review
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Reply from Revill Mowers Ltd

Thank you for taking the time to leave this review. It was nice to meet you and we're glad we could help. Thank you for choosing Revill Mowers.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Initially a routine maintenance, collected and returned on time. Subsequent problem (not connected with the service) needed some diagnosis and Russell used his own spares to try to sort it. Eventually traced to cable fault which was rectified quickly. Really personal service and good communication. Can't fault it!

20 February 2023
Unprompted review
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Reply from Revill Mowers Ltd

Thank you for taking the time to leave this review, much appreciated.

Rated 5 out of 5 stars

Great service

I have used Revill mowers several times now to obtain spares for my Snapper ride on and have always had great service with fast delivery with no complaints, in saying that I am still waiting for a part delivery that I placed before the new year but they have contacted me explaining that the parts had to be ordered from the US and that’s where the delay is.

9 January 2023
Unprompted review
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Reply from Revill Mowers Ltd

Thank you for your orders, apologies once again for the delay with delivery from the US.

Rated 5 out of 5 stars

Excellent variety of shells for…

Excellent variety of shells for Husqvarna. Kept up to date with shipping and contact with sellers excellent. Highly recommend.

22 December 2022
Unprompted review
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Reply from Revill Mowers Ltd

Thank you for your kind words. Wishing you a Merry Christmas!

Rated 5 out of 5 stars

Going the extra mile.

I needed a mulch plug for my Briggs & Stratton mower that was not available in the UK. Kate of Revill Mowers said they could source one in Europe and would I like them to organise it for me. She confirmed it would be at no extra cost, so I agreed and it has just arrived,
Well done Kate and Revill!

28 October 2022
Unprompted review
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Reply from Revill Mowers Ltd

Thank you for your kind words, we're glad to have helped.

Rated 5 out of 5 stars

We received a friendly welcome when we…

We received a friendly welcome when we visited their premises, and we were given honest and experienced advice. The delivery and demonstration of our new ride-on mower was prompt and professional. Very happy to know that they are just a phone call away if we experience any problems with the machine!

26 October 2022
Unprompted review
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Reply from Revill Mowers Ltd

Thank you for your kind words, enjoy your new mower.

Rated 5 out of 5 stars

Exemplary service.

Searched everywhere for the part I required for my mower, contacted Revill and they couldn't be more helpful from start to finish making sure that I was ordering the correct part by cross referencing model/make and engine.
Kept me updated with delivery as it had to be shipped from USA, arrived when said it would.
Great customer service and told my friends who require anything this is the place to go.

12 October 2022
Unprompted review
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Reply from Revill Mowers Ltd

Thank you, we are happy to have helped!

Rated 3 out of 5 stars

Great service, but shipping costs are excessive

Sourcing a spare part which the manufacture lists as "Belt". If they gave the specs, then finding the part would be a whole lot easier.

However after a friendly chat via the phone and the part was ordered - delivered a week later and very happy with the service.

One element which gave me cause to drop the number of stars was the profiteering on post and packaging. 9.95 for shipping. when the item arrived the postal cost was much much less, so even taking into account the padded C5 envelop, time etc. I can't quite understand how that equates to such a significant cost.

Can't fault the services, thats great, but I'd recommend shopping around as the shipping costs are not an easy one to swallow. (9.95 vs cost approx 2.80 - 3.00) - everywhere else seems a more resonable 4.95 for shipping.

4 October 2022
Unprompted review
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Reply from Revill Mowers Ltd

Unfortunately, manufacturers measure belts differently so we always advise to order from a parts list for your machine rather than by size only. Where manufacturers do provide specs we do try to add these to our website but not all manufacturers do. We're sorry that you feel our shipping charges are excessive but glad you are happy with the product and our service. Thank you for your order.

Rated 5 out of 5 stars

Excellent service

Excellent service. Sourced a spring for my cub cadet ride on mower that my local dealer could not find. A very grateful customer. Thank you

1 October 2022
Unprompted review
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Reply from Revill Mowers Ltd

Thank you for your review - we are happy to have helped!

Rated 5 out of 5 stars

Excellent service

Excellent turn-round for a spare that I had found difficult to source elsewhere. In addition, when I omitted (in error) a significant part of the delivery address, within half an hour of submitting the order I had a charming phone call asking me for the missing details. I award TWO Brownie points for such service!

6 September 2022
Unprompted review
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Reply from Revill Mowers Ltd

Thank you for your kind words - please tell your friends about Revill Mowers!

Rated 1 out of 5 stars

Difficult to leave a civil review

I purchased 2 foot of fuel line and was charged over £14. A week later purchased the same fuel line and a spark plug from another dealer and was charged £8,50 charging £2.20/foot! Need I say more!

2 September 2022
Unprompted review
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Reply from Revill Mowers Ltd

We are sorry that you feel you have been overcharged. We only sell high quality products from reputable manufacturers.

Rated 5 out of 5 stars

Robot Mower

We recently visited Revill Mowers looking for a robot mower. We had spoken to several other local companies that were not as competitively priced and did not appear to be able to do what we were asking. Russell visited our property and immediately began problem solving areas on our lawn that we were worried about and told us realistically what could be achieved and how. He provided us swiftly with a competitive quote and the lawn mower was fitted within a few weeks. I knew from the first time we met Russell that he was the man for the job. His fingers were green showing me that he was a hands on mower man! He did not disappoint. He was courteous and polite, quick and efficient and came back a week after installation to make the very few tweaks that needed doing without question and as part of the price. Our lawn has gone from strength to strength. I cannot recommend Revill Mowers highly enough. If you are looking for a reliable and competitively priced company whose customer service is second to none, look no further.

10 July 2022
Unprompted review
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Reply from Revill Mowers Ltd

It was a pleasure to meet you, thank you!

Rated 5 out of 5 stars

Super help on the phone in choosing…

Super help on the phone in choosing mower and blower- followed up with speedy delivery some 150 miles away. Both working superbly.

1 July 2022
Unprompted review
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Reply from Revill Mowers Ltd

Glad it's all working well. Thankyou for taking the time to leave this review!

Rated 5 out of 5 stars

First class service

Revill Mowers were the only company to actually respond to my query relating to a replacement drive gear for my old Ego mower, and that included Ego themselves. The part was delivered within a week and my mower is up and running again. This excellent service means that Revill will be my first port of call whenever I need another spare part or to buy a replacement mower.

30 June 2022
Unprompted review
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Reply from Revill Mowers Ltd

We pride ourselves in being 'here to help' - we 're always at the end of the phone (or email!). We look forward to dealing with you again soon. Thank you!

Rated 5 out of 5 stars

Excellent service with people who know…

Excellent service with people who know what they’re asking about. Got my parts within the week, well packed and all competitively priced. What more can you ask for?

23 June 2022
Unprompted review
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Reply from Revill Mowers Ltd

Thank you for taking the time to leave this review.

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