Renaissance Housing Communities Reviews 

82
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ever since being housed by Renaissance in Denver Colorado (cause of housing history) I have had my mail/ packages stolen with no reimbursement and they knew/know people responsible (was on video)they... See more

Rated 5 out of 5 stars

We’ve lived here for 4yrs and it’s been a great experience. Moving in was a smooth and easy transition. Maintenance is very kind and reliable. Liz (Property Manager,) is very personable and helpful. I... See more

Rated 5 out of 5 stars

First off i would like to say i been a tenant for over 4 years now & i love it..The Property Management team is very responsive to whatever needs your unit may need from the inside to outside. Especia... See more

Rated 5 out of 5 stars

Our experience was great. Liz, the on-site manager was very helpful throughout the whole process. She got back to me in a timely manner with any questions or concerns. The move-in process was easy and... See more

Company details

  1. Apartment Letting Agency
  2. Apartment Building
  3. Flat Complex

Written by the company

Introducing Renaissance Housing Communities, featuring well-maintained, professionally managed Santa Rosa & San Rafael apartments for rent. Nestled within beautiful Sonoma and Marin counties. Our one, two, and three-bedroom apartment homes feature spacious floor plans and modern, pet-friendly amenities. contact us today to inquire about our available units at our San Rafael and Santa Rosa apartments.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

82 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(82)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been renting from Brush Creek…

I have been renting from Brush Creek Town Homes for about a year and half now and I can honestly say it's been the best renting experience I've had. As far as property management goes Lizzete is the best. She is so helpful with every issue you could have. Day or night she is there to help with any issues or needs you have. She makes sure you live comfortably and happy while under her watch. The community is great, neighbors are so delightful and friendly. I had an amazing experience and would recommend it to anyone. Thank you Lizzete and her team for making my experience amazing and one to remember.

13 August 2024
Unprompted review
Rated 5 out of 5 stars

I am a tenant at Brushcreek Townhomes

I am a tenant at Brushcreek Townhomes, and have been renting for about a year and a half. I don’t know where to start. When I first moved in LIZ was transitioning into the property manager. There were things that weren’t done in the townhome. LIZ was on it right away and the repairs were done within 24 hours. She is kind, courteous, considerate and patient. She provides amazing communication with information that is valuable as a tenant. She works well with my teenage son and he is Autistic. He feels comfortable talking to her which can be challenging for him. LIZ goes above and beyond to ensure that the unit I stay in is within livable conditions. My experience here is by far the best yet!

21 June 2024
Unprompted review
Rated 5 out of 5 stars

I rented a town home apartment at brush…

I rented a town home apartment at brush creek town homes for a year and it was honestly the best experience I’ve ever had as a renter! I absolutely LOVE the property manager /Landlord LIZ, she’s super nice, attentive and very professional, she’s on top of everything, maintenance was always done on time. I never had any issues with maintenance request, The area is so peaceful, the neighbors don’t bother you, The units are very well maintained and up to date. I was really sad to go but I’m very thankful to Liz and I highly recommend renting from her.

18 June 2024
Unprompted review
Rated 5 out of 5 stars

I'm a tenant

I'm a tenant, been here for 6months now. I'm so thankful and grateful to have such a wonderful, helpful and very polite manager like Liz.
She is very attentive and extremely responsive to all my concerns.
Also 👍 👍 up to her maintenance team.
Liz you're the best 💯

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Liz rules!

Liz is the best landlord I’ve ever had. Down to earth and very sweet. She is always a text or call away and gets maitenence on it asap. Liz you rule!

10 June 2024
Unprompted review
Rated 4 out of 5 stars

Maintenance is done on time and always…

Maintenance is done on time and always polite, attentive, respectful, patient and very friendly. Liz is great! Way better than the previous manager. The only thing is other people tend to pick up after their dogs, management tries to clean up but they can only do so much.

8 April 2024
Unprompted review
Rated 5 out of 5 stars

Liz is awesome

Liz is such a great manager, very friendly, welcoming and helpful. I love my apartment, would recommend RHC to anyone

29 May 2024
Unprompted review
Rated 5 out of 5 stars

I am grateful for the wonderful…

I am grateful for the wonderful experiences I have had with Liz at the Parc Sonoma Apts. Shes awesome for management and has good customer service skills. She is reliable as well as friendly and prompt. Thanks so much!!!

21 May 2024
Unprompted review
Rated 5 out of 5 stars

Maintenance Response is amazing

Over the last 10 months of living at the Brush Creek Townhomes I’v had nothing great experiences with its maintenance crew. They always respond fast and get anything I ask for fixed in a timely professional way. I highly recommend renting from any of the Renaissance run facilities.

4 April 2024
Unprompted review
Rated 5 out of 5 stars

Hi I am tenant, Apt F

Hi I am tenant! And Just love our property manager! She gets things done when requested. And her maintenance crew are awesome. At the very minute you requested something. Liz will make sure the work is done. I have home for four months, she called and paid a visit to check if I am okay. Shout out to Liz and her team 💯💯💯💯

4 April 2024
Unprompted review
Rated 5 out of 5 stars

Responsive, Professional, Excellent Property Management

I cannot say enough about Liz Gallagos and her staff at Parc Sonoma. From the moment she first showed me the place I knew it was going to be great - so well maintained, with such down-to-earth, professional, and friendly staff.

I have not been disappointed. Liz has been extremely responsive to all my questions and concerns, and when I've needed even minor repairs they have been attended to within 24 hours by the talented maintenance staff.

I had one negative experience with another tenant and Liz dealt with it tactfully and swiftly. I feel completely safe and supported here.

Best experience I've had in decades of renting. Kudos.

Well done! Highly, highly recommend.

14 March 2024
Unprompted review
Rated 5 out of 5 stars

Acknowledgement for Being Great

My family, and I have lived here for about 6 years now, and since Liz took over as manager we’ve received the most efficient services whenever we have questions, or anything needs to be done!
Professional, and knows how to do her job above and beyond! Its really hard to find people that are efficient in what they do, and have an excellent attitude!
If anything in the apartment needs to be done they are on it in a quickness we couldn’t be more grateful, and content with the services we’ve been provided.
Thank you Liz for everything you do, and of course Renaissance Housing Communities for having excellent taste, and hiring Liz!

13 March 2024
Unprompted review
Rated 5 out of 5 stars

The team at RHC does a great job

The team at RHC does a great job. The apartments are safe and quiet, Liz is friendly and communicative, and the maintenance team is wonderful. Requests are fixed promptly and with genuine kindness. It’s easy to feel at home here!

21 February 2024
Unprompted review
Rated 5 out of 5 stars

I love where I live

I love where I live. It's a family friendly environment. Management and maintenance is a superb team. They are are very professional, friendly and get the job done all the time.

15 February 2024
Unprompted review
Rated 5 out of 5 stars

I have had a great experience living in…

I have had a great experience living in Link Apartments. My property manager is quick in responding when there’s an issue, the maintenance is kept up, and it’s a great apartment. Very cozy! My property manager is very caring and friendly so she makes it very easy to come to her for anything. I really appreciate that. Property is clean and quiet as well.

15 February 2024
Unprompted review
Rated 5 out of 5 stars

In good hands

Not gonna lie, was pretty untrusting of apartments after my last one screwed me over time and time again but Liz has genuinely restored my faith in people. Always answers and responds to calls and questions. Never makes you feel bad for requests. And when they say they’re going to get something done, they do.

1 February 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look