Honestly, Ria has the best rate there is to offer. I am genuinely happy to have found them. They also do not charge an exorbitant amount in transfer fees with your transaction, like other money transf... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Fast and very reliable. It takes only less than 5 mins. to effect an online wire transfer to a bank account overseas. Congratulations!! Very efficient service and trusted!!
Company replied
Sending money simplified I have sent money to Brazil, El Salvador, Guatemala and Mexico. Options to receive the money via digital channels such as bank deposit, PIX, cash pick up from a nearby locat... See more
Company replied
Faster ,easier and very competitive rates. I don't need to go out because I can do it at the convenience of my home through online.
Company replied
Company details
About Ria Money Transfer
Written by the company
Fast Transfers to 165+ countries
For over 35 years, Ria has been a trusted choice for sending money to loved ones around the world. We consistently work to have low fees, great exchange rates, and fast, friendly service.
500,000+ Locations Worldwide
Whether online, in-app, or in-person, we believe international money transfers should be easy and affordable. Ria offers more ways to send and receive, including: credit/debit, bank transfers, cash-pickup, and e-wallets.
Great Rates and Low Fees
With no hidden fees, the money you send to your friends and family goes further. Check the most up-to-date rates at any time using the Ria app or website.
Safe and Secure
Feel secure knowing we’ve sent over a billion safe transfers. Our world-class security experts work around the clock to keep an eye on your money transfers.
Contact Info
7000 Village Dr. Ste 200
Buena Park, CA 90621
Contact info
United States
- (877) 443-1399
- www.riamoneytransfer.com
4.3
Excellent
36k reviews
Asks customers to review
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Reply from Ria Money Transfer
Hey there! We’re so glad to hear that you’re happy with the service! Your positive feedback truly brightens our day. 😊
Service
I love using Ria! But as a repeated customer they should offer promos for continue customers like other companies
23 May 2026
Reply from Ria Money Transfer
Hey there! We're thrilled to hear that you find our service quick, easy, and reliable! Your experience means a lot to us! 😊
Since the company is delivering exactly…
Since the company is delivering exactly what it promises.
23 May 2026
Reply from Ria Money Transfer
Hey there! We're so glad to hear you're satisfied with our service and that we're delivering as promised! Your feedback means a lot to us! 😊
fast and easy
23 May 2026
Reply from Ria Money Transfer
Hey there! We appreciate your feedback on the speed and simplicity of our app! Your satisfaction means a lot to us. 😊
Reply from Ria Money Transfer
Hey there! We appreciate your positive feedback and are thrilled to hear you find our service professional. Thanks for sharing your thoughts! 😊
Formal Complaint – Misleading Exchange Rate & Overcharge | Transfer UK495976710
Dear Ria Money Transfer Complaints Team,
I am writing to raise a formal complaint regarding transfer reference UK495976710 made today at approximately 12:24 PM to Gayan C in Sri Lanka.
At the time I created and authorised the transfer, your website clearly displayed an exchange rate of 1.00 GBP = 458.250 LKR. Based on this rate, the total shown to me before submission for sending 289,600 LKR was approximately £636.87 including fees. I have screenshots proving this was the rate displayed before I pressed submit.
However, after the transfer was processed, I checked my bank account and discovered that Ria had instead taken £731.22 from my account, which is nearly £100 more than what was shown to me and agreed at the point of payment.
I then noticed the transfer had been processed using a completely different exchange rate of 1.00 GBP = 398.720 LKR, despite this not being the rate displayed when I authorised the transaction.
No promo codes, discounts, or special conditions were involved. The amount taken from my account does not match what was presented to me before payment authorisation.
I attempted to cancel the transfer within approximately one minute of realising the issue, however your system did not allow cancellation. I then immediately contacted customer support and no action was taken.
This is completely unacceptable and appears to be a misleading and unfair transaction under UK consumer law, including the Consumer Rights Act 2015 and Consumer Protection from Unfair Trading Regulations 2008.
I have already informed my bank regarding this matter and action is now being planned to recover the excess money taken from my account if this issue is not resolved urgently.
I therefore require:
• An immediate refund of the excess amount charged beyond the agreed amount shown before payment
• Written confirmation that this complaint has been formally escalated and investigated
I expect a full response If this matter is not resolved appropriately, I will continue escalation through my bank and the relevant UK consumer protection authorities.
23 May 2026
Unprompted review
Reply from Ria Money Transfer
Thank you for raising your concerns. As we’re unable to handle complaints directly through Trustpilot, I have passed your case to the appropriate team so it can be managed through our official complaints process.
You can find more information about how we handle complaints here: https://help.riamoneytransfer.com/hc/articles/23011928478225
A member of the team will contact you by email shortly.
Easy to do and super cheap
Easy to do and super cheap. Just a painless way to transfer cash. Thank you
23 May 2026
Reply from Ria Money Transfer
Hey there! We’re thrilled to hear you find the app easy to use and affordable! Your positive feedback reassures us that we're meeting your needs and providing a smooth experience. Thank you for sharing your thoughts! 😊
simple and straightforward.
23 May 2026
Reply from Ria Money Transfer
Hey there! We’re grateful for your feedback on the app's simplicity and straightforwardness! It's wonderful to know that you appreciate these qualities. 😊
Reply from Ria Money Transfer
Hey there! It’s fantastic to know that you’re enjoying our service! We truly appreciate you taking the time to share your positive experience! 😊
it is easy
it is easy, I used to go to my town just to send money to my country, now is very accessible for me.
22 May 2026
Reply from Ria Money Transfer
Hey there! We’re so glad to hear that you find our service convenient and accessible! It's fantastic that sending money to your country is now effortless for you. Thanks for sharing your experience! 😊
Reply from Ria Money Transfer
Hey there! We're thrilled to hear you find our service excellent and easy to use! Your positive feedback means a lot to us, and we’re glad the approval process worked smoothly for you. Thanks for sharing! 😊
Reply from Ria Money Transfer
Hey there! We appreciate your kind words about our speedy service and outstanding customer support! Your satisfaction truly matters to us. Thanks for sharing! 😊
Reply from Ria Money Transfer
Hey there! We're thrilled to hear you're enjoying everything about our service! Your support means a lot to us! 😊
Fast and Easy
22 May 2026
Reply from Ria Money Transfer
Hey there! We appreciate your feedback about the speed and simplicity of our service! It’s great to hear you had a positive experience! 😊
The service is good and flawless
The service is good and flawless. They just need to stop charging $1 to long time customers. This is a sign of coorportate greed
22 May 2026
Reply from Ria Money Transfer
Hey there! We're so glad to hear that you love our fast service and that everything arrives well. Your feedback truly means a lot to us! 😊
Reply from Ria Money Transfer
Hey there! We're so glad to hear you feel secure using our service! Your positive experience means a lot to us! 😊
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