Ria Money Transfer Reviews 35,946

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 5,341 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the service as efficient, reliable, and fast, making money transfers simplified and convenient. Many appreciate the competitive exchange rates and the ease of sending money, often noting that the process is straightforward and can be done from home. However, some customers also noted issues with payments, such as transfers not completing or funds being deducted without the recipient receiving them. A few other people also felt that the website could be difficult to use, with some experiencing repeated requests for information or confusion regarding transfer limits and advertised fees.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease and simplicity... See more

Payment

Clients share ambiguous opinions on payment. Many customers find the process easy and fast, appreciating the... See more

Service

Reviewers highlight positive aspects of service, often describing it as fast, reliable, and efficient, with... See more

Price

People report ambiguous experiences with price. Many customers appreciate the competitive exchange rates and... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers praise its ease of use, intuitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly, Ria has the best rate there is to offer. I am genuinely happy to have found them. They also do not charge an exorbitant amount in transfer fees with your transaction, like other money transf... See more

Company replied

Rated 5 out of 5 stars

Fast and very reliable. It takes only less than 5 mins. to effect an online wire transfer to a bank account overseas. Congratulations!! Very efficient service and trusted!!

Company replied

Rated 5 out of 5 stars

Sending money simplified I have sent money to Brazil, El Salvador, Guatemala and Mexico. Options to receive the money via digital channels such as bank deposit, PIX, cash pick up from a nearby locat... See more

Company replied

Rated 5 out of 5 stars

Faster ,easier and very competitive rates. I don't need to go out because I can do it at the convenience of my home through online.

Company replied


Company details

  1. Money transfer service
  2. Financial advisor

About Ria Money Transfer

Written by the company

Ria Money Transfer Logo

Fast Transfers to 165+ countries

For over 35 years, Ria has been a trusted choice for sending money to loved ones around the world. We consistently work to have low fees, great exchange rates, and fast, friendly service.

500,000+ Locations Worldwide

Whether online, in-app, or in-person, we believe international money transfers should be easy and affordable. Ria offers more ways to send and receive, including: credit/debit, bank transfers, cash-pickup, and e-wallets.

Great Rates and Low Fees

With no hidden fees, the money you send to your friends and family goes further. Check the most up-to-date rates at any time using the Ria app or website.

Safe and Secure

Feel secure knowing we’ve sent over a billion safe transfers. Our world-class security experts work around the clock to keep an eye on your money transfers.

Contact Info

7000 Village Dr. Ste 200
Buena Park, CA 90621

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

36k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

process is easy

20 May 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! We're so glad to hear you find the process easy! Your feedback means a lot to us! 😊

Rated 4 out of 5 stars
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! It's fantastic to know you find our service dependable! Your support really motivates us to keep up the great work. 😊

Rated 5 out of 5 stars

Great experience

Great experience

20 May 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! We're so glad to hear you had a fantastic experience! Your support means a lot to us. 😊

Rated 5 out of 5 stars

Very fast secure honest love

Very fast secure honest love

20 May 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! We're so glad to hear you're loving the speed and security of our service! Your support really makes our day shine. 😊

Rated 5 out of 5 stars
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! We're so glad to hear you find the app easy to use and helpful! Your positive feedback really brightens our day. 😊

Rated 1 out of 5 stars

WARNING RIA FRAUD DON'T USE RIA

WARNING RIA FRAUD DON'T USE RIA : I sent a payment through Ria over 10 days ago, and the recipient still hasn’t received it. My support ticket (#23594545) went ignored, and the agent I spoke to clearly had no idea how to handle the issue. I even provided the recipient’s bank statement as proof, but nothing was done. I strongly advise staying away from FRAUD RIA—poor service and unreliable payments.

11 May 2026
Unprompted review
Ria Money Transfer logo

Reply from Ria Money Transfer

We're sorry to hear about your experience and understand how concerning this situation must be. Delays and unresolved support requests are not the experience we aim to provide. We'd like the opportunity to review your transfer and the communication you've received so far. Please contact us via our Help Centre: help.riamoneytransfer.com so that our team can investigate this as a priority.

Rated 1 out of 5 stars

Account frozen without explanation

Account frozen without explanation. Reviewing takes over a week. No information from customer service. Ended up deleting fully account.

20 May 2026
Unprompted review
Ria Money Transfer logo

Reply from Ria Money Transfer

We're sorry that this was your experience, and that it resulted in you deleting your account. 

The law requires us to review accounts. We aim to complete this as quickly as possible, but it may take longer during busy times.

We're always working to improve our service and hope to have the opporunity to earn your trust in the future.

Rated 5 out of 5 stars

Ria made your experience great

Ria made your experience great, this company doing well. Staffs are always to be honest, helpful, and constructive!

20 May 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! We're so glad to hear that Ria and our team made your experience great! Your kind words truly mean a lot to us. 😊

Rated 4 out of 5 stars

Cric

Very good I am satisfied

20 May 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! It's fantastic to hear that you're satisfied! Thank you for sharing your positive experience. 😊

Rated 5 out of 5 stars

Great service

19 May 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! We're so glad to hear you enjoyed our service! Your support means a lot to us. 😊

Rated 5 out of 5 stars

safe

safe, faster, and excellent rate.

19 May 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! It's awesome to know you find us reliable, speedy, and cost-effective! Your positive feedback truly motivates us! 😊

Rated 4 out of 5 stars

Bien

Bien très bien l’application

19 May 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Salut ! C'est super d'entendre que l'application vous plaît autant ! Merci pour votre retour ! 😊

Rated 5 out of 5 stars

Very good person

Very good person

19 May 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! We're so happy to hear you had a great experience! Thanks for sharing your thoughts with us! 😊

Rated 1 out of 5 stars

Be advise of this guys dont send the…

Be advise of this guys dont send the money with them they are scam . L sent somemoney 3000 k and never delivery and l cancel the transasion and they told me in 3 days my.money back but still waiting for my money.so l will call to my bank to it one imposition yo get my money back .dont make a mistakes like me..try other company.

13 May 2026
Unprompted review
Ria Money Transfer logo

Reply from Ria Money Transfer

We're sorry you've not received your refund yet. Depending on your bank's processes, it can take a few days for refunds to reflect in your account. We understand that this can be worrying and would be glad to check the status of your refund. Please contact our support team via help.riamoneytransfer.com and we'll look into this for you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look