Extremely disappointing customer…
Extremely disappointing customer service from Ginori 1735.
I contacted Ginori 1735 to request a return of my order, but my request has simply been ignored. Despite reaching out and clearly explaining that I want to return the order, I have received no meaningful response or assistance.
This is completely unacceptable, especially from a company that presents itself as a premium brand. A customer should not have to repeatedly chase a company just to receive a response about a basic return request.
The lack of communication and customer support has been extremely frustrating. I expected professionalism and respect for customers, but unfortunately my experience has been the opposite.
Ginori1735 needs to address my return request immediately and provide clear instructions for returning the order and processing my refund. I would strongly recommend that the company improve its customer service and communication with customers.