Richer Sounds - Bournemouth Reviews 

1,604
TrustScore 5 out of 5

4.9

545 Christchurch Road, BH1 4AH Bournemouth, GB


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Rated 5 out of 5 stars

Called to discuss a piece of kit and after determining my needs we agreed on what would be an appropriate purchase. After being quoted 3-5 days delivery I was surprised to receive it the next day.... See more

Company replied

Rated 5 out of 5 stars

Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop... See more

Company replied

Rated 5 out of 5 stars

Served by Lewis who was professional throughout and an absolute pleasure to deal with. Very knowledgeable and enthusiastic and even managed to upsell to me which is very rare. Would highly recommend... See more

Company replied

Rated 5 out of 5 stars

Aaron again was a 10/10 , showed interest and product knowledge. I decided to complete our Cinema project with a 120in screen and a 4K projector. Aaron came round measured up , made a recommendation a... See more

Company replied


Company details

  1. #7 of 38 best companies in Hi-fi shop
  2. #12 of 191 best companies in Electronics store
  3. #5 of 49 best companies in TV shop

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 545 Christchurch Road, BH1 4AH, Bournemouth, United Kingdom

  • 0333 900 0058

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(1,604)

24,831 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent place to buy your electronics

They had the product I wanted and they beat the best price out there. Service was great and felt appreciated by the staff. Highly recommend calling in as you might be surprised with offers offered by the team and it beats the computer experience.

1 December 2025
Rated 5 out of 5 stars

Great customer service

The customer service I received from Dan at Bournemouth Richer Sounds was excellent.
He was extremely helpful on the telephone and also when I previously visited the shop.
A few days after my purchase I contacted Richer Sounds by email and Dan replied within minutes.
I could not have received better service. Would highly recommend this store.

1 December 2025
Rated 5 out of 5 stars

A good shopping experience.

The shop was not busy but I was not pounced upon by the sales staff. I explained to the salesman (Lewis) what I was looking for and he discussed this in some detail. I ended up purchasing a CXA81 mk2 amp to replace my mk1 amp. It does sound better and I can now use the mk1 in another system.

30 November 2025
Richer Sounds - Bournemouth logo

Reply from Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Efficient succinct advice

Efficient succinct advice. Item purchased and delivered quickly.

28 November 2025
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Reply from Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Excellent service

The customer Service was excellent, the best deals for our price range, everything about the tvs i had an interest in was explained in fine detail,
The staff member was very patient, polite and professional,
He even gave a small discount on what we chose to fit our price range
I'll definitely be coming back when needing another TV and would recommend richersounds

29 November 2025
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Reply from Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

I've always liked dealing with Richer Sounds

I've always liked dealing with Richer Sounds, you always feel like you're in safe hands. I placed my Black Friday order and selected to collect my goods from the store. I was promptly notified of order acknowledgement, estimated delivery time to the store and then called by the store (Bournemouth) to let me know the goods were in and ready for collection. As ever, excellent service, excellent products (I'm delighted with my new Monitor Audio Silver 100 speakers) and professional friendly people. Many thanks Richer Sounds.

28 November 2025
Rated 4 out of 5 stars

Richer Sounds has a very informative…

Richer Sounds has a very informative website which I used to formulate my order.
I ordered online and discussed my proposed purchases with a very helpful agent over the phone. He suggested I needed an eARC HDMI cable but omitted to mention I might consider updating my existing HDMI cables which I had to order the next day.
My order arrived promptly.
I would definitely use Richer Sounds again.

27 November 2025
Rated 5 out of 5 stars

Excellent all the time.

Paul the store manager new the kit I already had and was extremely helpful in recommending the upgrades I was looking for without being pushy. Great kit, great deals and always the place to go.

26 November 2025
Rated 5 out of 5 stars

New Lg TV

Used Click & Collect service for a new TV. Store staff called me to arrange collection,on arrival staff where very helpful & even helped me to load my purchase into my car. Excellent service as per usual from Richer Sounds

24 November 2025
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Reply from Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Seamless process.

I bought a set of JBL700nc headphones online and arranged to pick them up in my local store. Went like clockwork. Very happy with my purchase and the overall experience.

24 November 2025
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Reply from Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

First class service as always from…

First class service as always from Richer Sounds. Aron and Dan very knowledgeable and a pleasure to deal with.
TV ordered on a Sunday afternoon, delivered Tuesday morning and fitted on Thursday, order to wall in 4 days.

23 November 2025
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Reply from Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

The richer knowledge of richer sounds!

The knowledge! I know I’m going to sound old saying this, I’m only 18 but it’s true that shops like this just don’t come by often anymore! The employees have such knowledge and the individual I talked to was so kind and easy to talk to! Plus, on a smaller note, the prices matched that which was online from competitors. (Amazon)

To elaborate further, I feel like nowadays you shop online, you watch / read reviews or ask an AI to educate you. And sure, they do in their own way. But just going into the store and asking, you get far more knowledge and you get to speak to people!

Please visit here if you are nearby and need some sort of equipment! They even have a small case of records you can browse through. This place is great

21 November 2025
Rated 5 out of 5 stars

Great service

Great service, professional, very fast delivery. Can’t comment on the items purchased as yet as they are Christmas presents.

21 November 2025
Rated 5 out of 5 stars

Over the phone order

Over the phone order dealt with efficiently, Plus speedy delivery to a 3-hour timeslot, and TV delivered to lounge.

19 November 2025
Rated 5 out of 5 stars

Bought from Richer Sounds

Bought from Richer Sounds - Bournemouth several times before. Always a great price, always hassle free delivery. Highly recommended.

20 November 2025
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Reply from Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

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