Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop... See more
Company replied
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Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop... See more
Company replied
Served by Lewis who was professional throughout and an absolute pleasure to deal with. Very knowledgeable and enthusiastic and even managed to upsell to me which is very rare. Would highly recommend... See more
Company replied
Aaron again was a 10/10 , showed interest and product knowledge. I decided to complete our Cinema project with a 120in screen and a 4K projector. Aaron came round measured up , made a recommendation a... See more
Company replied
I have had a great experience at your store whilst buying my tv. The gentleman was very polite and helpful. He explained everything well, applied the existent offer to the purchase and recommended th... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
545 Christchurch Road, BH1 4AH, Bournemouth, United Kingdom
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Served by Lewis who was professional throughout and an absolute pleasure to deal with. Very knowledgeable and enthusiastic and even managed to upsell to me which is very rare.
Would highly recommend this store.
Many thanks Lewis 😁

Reply from Richer Sounds - Bournemouth
Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop, then a follow up once it had been despatched from the producers. Then received a phone call once the item arrived in store and ready for collection.

Reply from Richer Sounds - Bournemouth
The staff were very helpful. The service I got was second none.

Reply from Richer Sounds - Bournemouth
I was very happy with the service and the appliance.

Reply from Richer Sounds - Bournemouth
Instant response from the staff. Lots of technical details & information given.
One of the easiest purchases I have made.
I would definitely use this shop again & would recommend it to family & friends.

Reply from Richer Sounds - Bournemouth

Reply from Richer Sounds - Bournemouth
Great website with easy ordering. I opted to have my purchase delivered to store. Delivery was made within 3 days, I was advised of progress regularly and collection from the Bournemouth store was quick & efficient.

Reply from Richer Sounds - Bournemouth
It's just the shop to go to locally. The service is knowledgeable and second to none. We knew the Ruark product we wanted would be stocked and that it also came with a 6 year guarantee.

Reply from Richer Sounds - Bournemouth
Very good customer service and prompt answers to all queries and e mails

Reply from Richer Sounds - Bournemouth
I have had a great experience at your store whilst buying my tv. The gentleman was very polite and helpful. He explained everything well, applied the existent offer to the purchase and recommended the company who came later to install our tv. They also did a great job. Very nice people.
I have to say that Richer Sound has given much better experience in comparison to Curries where we bought things in the past.

Reply from Richer Sounds - Bournemouth
I spoke to two different members of staff from the Boscombe store regarding small bedroom smart projectors, the first member was very knowledgeable and helped guide me to a product better suited to my situation, I called back the next day and the second person I spoke to was very competent and helpful, overall I am very happy with the service I received and am glad I went with their product recommendation

Reply from Richer Sounds - Bournemouth
Ordered WiiM pro plus via Paul. Very efficient, great price, arrived as promised, nice follow up phone call as well.

Reply from Richer Sounds - Bournemouth
The experienced staff went out of their way to help us with a connection issue and also followed up with a phone call to check we were ok with their solution. Excellent service.

Reply from Richer Sounds - Bournemouth
Aaron again was a 10/10 , showed interest and product knowledge. I decided to complete our Cinema project with a 120in screen and a 4K projector. Aaron came round measured up , made a recommendation and gave a very competitive price. A very simple and professional process. Completed by a top class installation by CSS Mario & Matt. Benq W2720i what a great value for money 4K projector -

Reply from Richer Sounds - Bournemouth

Reply from Richer Sounds - Bournemouth
Very good replacement for the Tivo box supplied by Virgin.
Only issue it does not have the fast forward Pause or return that the original Tivo had

Reply from Richer Sounds - Bournemouth
Great knowledge of their products and unbeatable prices big thank you Paul and Oscar, richersounds of Bournemouth

Reply from Richer Sounds - Bournemouth
Richer Sounds has always received excellent reviews in the Which magazine. My son has also purchased items from you and has been very satisfied therefore I decided to make my online purchase of a Pure Classic H6 radio from you at an excellent price. The service and delivery was first class. Thank you.

Reply from Richer Sounds - Bournemouth
Great customer service from the Bournemouth staff. A shining light in a world where most companies don't care. Well done and thank you.

Reply from Richer Sounds - Bournemouth
Friendly, knowledgeable and professional service from all at the Boscombe branch and great communication throughout my purchase, and super fast delivery.

Reply from Richer Sounds - Bournemouth
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