Visited the Bromley branch about repairing/replacing an old projector. The team went out of their way to help and with sound advice from Jerome, purchased the ideal projector for my flat. I would high... See more
Company replied
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Visited the Bromley branch about repairing/replacing an old projector. The team went out of their way to help and with sound advice from Jerome, purchased the ideal projector for my flat. I would high... See more
Company replied
I have always shopped at Richer Sounds. Whenever I need a new TV, headphones or audio equipment, Richer Sounds is the place I trust. Not only is the customer service excellent but, unlike m... See more
Company replied
I purchased Hi-Fi equipment, and, in doing so, I enjoyed the professional help and advice of Matt and Jerome. Without their help and patient guidance, the choice from their abundant stock would have b... See more
Company replied
Great salespeople in the shop, very knowledgeable and eager to help (not like other electronics chains), at the same price of bigger chains (actually even granted an extra discount so slightly cheaper... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
48 East Street, BR1 1QW, Bromley, United Kingdom
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From the start of my request for a return and a refund I was treated with great professionalism
I had constant contact from Customer Service and my return was made easy.

Reply from Richer Sounds - Bromley
Ordering was easy, receiver arrived the next day. Was easy to set up and sounds good.

Reply from Richer Sounds - Bromley

Reply from Richer Sounds - Bromley

Reply from Richer Sounds - Bromley
Assistant was not "pushy", listened to what I had to say and explained things in full.

Reply from Richer Sounds - Bromley

Reply from Richer Sounds - Bromley
Excellent service. The staff were helpful and polite plus they knew their onions!!

Reply from Richer Sounds - Bromley
Friendly staff who new what they were talking about.

Reply from Richer Sounds - Bromley

Reply from Richer Sounds - Bromley
Good advice and guidance given throughout. Excellent products.

Reply from Richer Sounds - Bromley

Reply from Richer Sounds - Bromley
Matt and team provided a great service in purchase, including all vouchers/discounts abailable, and set-up. Brilliant. Thank you.

Reply from Richer Sounds - Bromley
I was looking to upgrade my projector but noticed the ones I was looking at there were only a few available, and in stores and no where near me. Assumed I was out of luck, but thought I would call the sales team and ask. Glad I did as they had one in the warehouse that was open box and they did me a great deal on it. So if in doubt, pick the phone up.

Reply from Richer Sounds - Bromley
Matt was very helpful , as was Jerome . I was given different options on what to buy . Also Matt arranged a demo of the hi fi . I must add , I was outside before opening hours , but Matt let me in and arranged the demo . So very helpful and excellent customer service. I had a problem with connection . Again Matt helped me and fixed the problem . I can highly recommend Matt and his customer service . Five star review . Thanks again Matt.

Reply from Richer Sounds - Bromley
Tommy helped me out big time. Great service and personable. Would recomend.

Reply from Richer Sounds - Bromley
The Bromley Richer Sounds team are so helpful, knowledgable and are the best kind of sales people. No pushing, no pressure, just give you all the relevant information you need to make your own decision and try to find the best solution for your needs. It’s the best shopping experience you will have. Thanks again.

Reply from Richer Sounds - Bromley

Reply from Richer Sounds - Bromley
Great service and team work. Was able to answer all our queries promptly and TV delivered and set up swiftly. Would highly recommend using Richer Sounds, Bromley.

Reply from Richer Sounds - Bromley
Have ordered from Richer Sounds for the past four years and have found them excellent. The website is clean and easy to navigate and find what you need. Prices are low and competitive. Almost always deals with money off coupon and bundles. Products are despatched quickly and available to collect at my local branch in Bromley.
Staff at Bromley are professional and courteous. Very helpful. Will continue to order and buy from RicherSounds for my future AV needs.

Reply from Richer Sounds - Bromley
Very helpful polite staff. Have bought all our TV's at Bromley branch with the added bonus of 6yr warranty.

Reply from Richer Sounds - Bromley
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