Richer Sounds - Bromley Reviews 1,376

The staff were knowledgeable and answered all my questions, I had a good idea of what I wanted, but even so they still made me feel important.

I ordered my Hisense 32” Full HD Qled TV in store in Bromley. The staff were friendly and helpful. It was delivered the next day by DPD. I took the Pixel full motion tv bracket back for a refund. This TV has an unusual portrait Vesa mount of 100 wide by 200 high.
The TV itself is very good. The colours really pop and the sound is loud enough. I use it with an indoor aerial for Freeview, and WiFi for Freely. The latter has about 40 of my favourite channels, mostly streamed in Full HD, which is a big improvement. There is a good choice of streaming sites for subscribers. Recommended.

I keep buying my hi-fi gadgets from Richer Sounds since 2025. They provide good customer services are competitive prices.

Friendly staff helped carry my TV and speakers to the car. Products were cheapest I could find with great deals. I'd buy from them again.

The staff, in particular the Manager, were very helpful (over the phone, online and in person) in answering the various queries I had.
Delivery was made very quickly after my order had been placed.

Great salespeople in the shop, very knowledgeable and eager to help (not like other electronics chains), at the same price of bigger chains (actually even granted an extra discount so slightly cheaper in the end). Also great policies such fair wage and fair taxation. Quick delivery.

I wish every shop had sales staff as helpful as Richer Sounds. A big thank you to Matt the manager. I am really impressed with my purchase an LG 83C.
The only downside in this shop is NO complementary coffee. Also the shop is a bit small and parking can be a pain. Plenty of empty shops for rent in the Glades.
I will be making another purchase soon.

I was buying a record player/ turn table for my partners birthday with no idea what I should buy, the staff were so helpful. They didn’t push anything on me just gave amazing advice and guidance on what would be best suited. I Will definitely be recommending them to others and will certainly be going back to buy more. Amazing service

Paul was extremely helpful in the Bromley store in helping me find the best turntable. He advised what was best for a beginner and also helped to speak matching speakers. Service was brilliant and he kept me updated on the delivery to store as I had to arrange a collection. Would 100% recommend and will be back in the future!

Mark and his colleague could not have been more helpful. This company's staff know their products; they like what they do and it's reflected in the halp and advice given. Don't bother going anywhere else.

This is my third large purchase from Richer sounds in Bromley
The staff are very knowledgeable and will not sell you a product if they don’t believe it would fulfill your criteria, for instance, I was looking at a set of speakers , KEF q7 metas, an noticed a set of speakers that were nearly £200 dearer , the salesman told me that the speakers I had in mind more than fulfilled the criteria I had laid out and in comparison he believed the KEF to be superior , I admire and respect this kind of honesty and integrity in a salesperson, it shows that it’s not just a fast buck and that they do indeed want you to have the best experience possible, I have received all of my system in good time and couldn’t be more pleased with the results! It sounds awesome , so to Tommy and Jerome I thank you both for
And will definitely purchase my hifi and TVs from Richer sounds in the Future
Regards
Keiran Pearce
Equipment purchased
KEF Q7 meta speakers
Roksan artissa integrated amp
Roxan artissa cd transport
Sony Bravia tv and soundbar

Great service and products as usual from Richer Sounds

Very engaging discussion regarding TV choices. Once decided on the model the price comparison was instantaneous and led to a quick decision on my part. This was followed up by clear, precise and quick email confirmation followed by an excellent, on time delivery. Really good experience throughout. Thank you!

The telesales representative (Sean) was very helpful with the choice of hifi as an anniversary present for my husband. The system is perfect for our home and my husband loves it! The amp alone(Cambridge) was worth the majority of the price and the Denon deck and Wharfdale speakers are brilliant. The staff answer promptly and are very friendly.

Excellent customer service and product.

Fantastic advice, customer service, and communications from Bromley's Richer Sounds shop staff. Exceptionally speedy service. Internet radio/CD unit available for collection from the store within just 24 hours. of ordering by 'phone . A very pleasant and easy purchase at a very competitive price. I will certainly use Bromley's Richer Sounds store for future purchases. Many thanks to Tom and the 'crew' for their exceptional customer care and service. Very highly recommended Five Star service.

Unfortunately product was not working as it should but Tommy from Bromley branch is currently looking into this for me, as always superb customer service.

Amazing service !

Always had brilliant professional knowledgeable advise.
Been a customer for over 25 years.
I met Shaun 18 months ago when he was just begining and now he's a smart trustworthy person.

Received a call back after requesting information about a Samsung soundbar via email. Staff member talked me through the features and answered all of my questions knowledgeably. Bought the item and received it when I was told it would arrive. Great price, too.