Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy. Have bought fr... See more
Company replied
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Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy. Have bought fr... See more
Company replied
Helpful staff. Product good price and delivered on time. The only thing which was not good was the payment process. It didn't work after several attempts. However the staff member (I think he was call... See more
Company replied
I rang to check that the headphones I wanted were in stock so I could check if they were ok A very helpful member of staff arranged to get them in. When I arrived, they had been charged and softw... See more
Company replied
I bought a wall television and a sound bar and ordered an appointment with the installer. The installer arrives and said that the television was too big. Richer Sounds changed my products and gave me... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
25 Hills Road, CB2 1NW, Cambridge, United Kingdom
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Good experience bought earphones for my gf & she loved them . Both fit & quality

Reply from Richer Sounds - Cambridge
I rang to check that the headphones I wanted were in stock so I could check if they were ok
A very helpful member of staff arranged to get them in.
When I arrived, they had been charged and software updated.
Met by friendly knowledgeable staff.
Recommend

Reply from Richer Sounds - Cambridge

Reply from Richer Sounds - Cambridge
Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy.
Have bought from Richer Sounds before and always happy with the service. Delivery as planned.

Reply from Richer Sounds - Cambridge

Reply from Richer Sounds - Cambridge
Helpful staff. Product good price and delivered on time. The only thing which was not good was the payment process. It didn't work after several attempts. However the staff member (I think he was called Tom) was patient and he eventually resolved the problem.

Reply from Richer Sounds - Cambridge
I decided to get a new radio for the kitchen and came across Ruark through Richer Sound. Unlike other retailers Richer sounds provided another 4 years warranty for free on top of the two years manufacturers warranty. Olivia at the Cambridge nranch was extremely helpful helping me with placing my order and the sound and build quality of the Ruark R2 Internet radio is seriously good.

Reply from Richer Sounds - Cambridge
Great service with knowledgeable staff (very difficult to find these days), good range, and competitive pricing. What more can you ask for. Highly recommend

Reply from Richer Sounds - Cambridge
Fantastic Company, I cannot praise them enough and particularly there TV warranty is unbeatable.

Reply from Richer Sounds - Cambridge
Excellent customer service.
Tom was very helpful when we collected TV.
Thank you.

Reply from Richer Sounds - Cambridge

Reply from Richer Sounds - Cambridge

Reply from Richer Sounds - Cambridge
Efficient service, friendly and helpful staff, price competitive. And a UK company too.

Reply from Richer Sounds - Cambridge
Ordered online to be collected at the Cambridge shop. Was available the next day.
Very responsive and friendly staff.

Reply from Richer Sounds - Cambridge
I bought a wall television and a sound bar and ordered an appointment with the installer. The installer arrives and said that the television was too big. Richer Sounds changed my products and gave me a discount. Well, I am not a spring chicken and don't understand the technology. Bravo, Richer Sounds! You could advertise the 'Old Gits Club'!

Reply from Richer Sounds - Cambridge
TJ in the Cambridge store was helpful, patient and knowledgeable.
Delivery service as also excellent.

Reply from Richer Sounds - Cambridge
Had a great experience ordering from Richer Sounds in Cambridge recently. They had an offer on some headphones i was looking for. Ordered for collection from the store and they were ready to collect the next day. Communication on the status of the order was great and the staff member i dealt with very helpful and friendly. Great store, great people

Reply from Richer Sounds - Cambridge
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