Richer Sounds - Cambridge Reviews 

Knowledgable staff who really do know what they are talking about- great advice and guidance. Good after sales support helping to resolve a problem (which I had created). Great product, very pleased with my new turntable, which was very well priced! Will visit again.

The gentlemen at the shop were extremely helpful allowing me to try out the headphones fully before purchasing. Knowledgable and gave great set up tips. Can’t recommend enough.

Was told the items were in stock, booked my delivery and paid. I was told if there were any problems they would call me, I had no call so assumed the delivery would arrive as expected. Nothing turned up on the day of delivery so called them to ask why, was told no stock and wouldn’t be back in stock until end of December! Expressed my disappointment and was told someone would call me back to discuss, no call back! Not good enough when you are spending £3k.

All went very good

Knowledgeable staff made it easy for me to decide which CD player to buy.

Great freindly service
Helpful with collection and set up info

Very helpful assistants in the shop talked me through a range of turntables following my description of what l wanted. They explained what was good about each one for the price l wanted to pay so l could make my selection to purchase.

Helpful staff and swift delivery of product.

Speaking to helpful human, efficient dealing with the purchase and speedy delivery

Good communication before visiting, friendly staff and a great deal with price beat

The best prices for great equipment sold by friendly and efficient staff.

Bought a pair of headphones in store. Staff was knowledgeable. A week later the price fell for Black Friday and the difference in price was refunded promptly. Will shop again!

Having had a lot of trouble trying to get my old television repaired under guarantee, the day was saved by the excellent manager at Cambridge kindly agreeing to exchange it for a new set. Great service as always by the shop staff.

The go to place as always for everything hifi and home cinema. Always has the best deals and service.

Customer Service was excellent even for a small item and despite the best efforts of DPD to sully their reputation.

I always prefer to use Richer Sounds and my last experience confirmed why. I spoke to a very helpful person, and got my order through in less than 10 minutes.

I went into the store to look at a CD Transporter. I discussed it in detail with Olivia the manager. She was very helpful and knowledgeable about the item. I've bought from Richer Sounds before, but this was my first time at the Cambridge branch, as I'd only moved to the city this year. But I will definitely shop there again.

Very patient and well informed staff, who couldn’t have been more helpful.
Very pleased with the system we bought .

Was going to order a turntable online,but there was issues with the internet.so phoned up Cambridge store and spoke to paul.after a few questions to what amp and speakers I had he gave me some other options.so after taking in the advice I said I would think overnight and get back to him.so glad I had a chat before buying the original choice.in the end I went for the argon audio TT3.paul wasn't pushy,just gave sound advice.great delivery time and price for a lovely turntable which was delivered next day.