Richer Sounds - Chester Reviews 

Friendly, knowledgeable and free next day delivery, £10 cheaper than Amazon. Very satisfied.

Very friendly and informative staff.
Good prices, and delivery on time

Excellent service, highly knowledgeable staff

Product was standard/universal price, but Chester store staff were pleasant, helpful and knowledgeable.
Would definitely recommend.
March 2026.

Excellent friendlly, highly informative and unbiased information from Craig at Chester Richer Sounds.

It really helped us make a choice for mew turntable deck and active speakers which we could not have done on our own.

Absolutely delighted with the purchase

Richer Sounds in Chester, are so helpful.
I needed to change my existing speaker cables for new ones, I needed help with my setup, to which I was shown the different connections on some of the speakers in the shop. And with there vast experience, I was able to connect up my Hi Fi with no problem.
Many Thanks to them

Online ordering and delivery was efficient and prompt. The sound quality of the product did not reach my expectations - I think its capabilities were over-stated. I returned the product to your Chester store where a refund was arranged with understanding and courtesy.

Great service! Website wasn't working but got it sorted over the phone with the Chester office.

Always use Richer sounds Chester.
Unparalleled expertise in all aspects of entertainment apparatus.
We always leave the shop knowing we’ve been sold the best product possible.Experts

Professional guidens when giveing advice on what you're looking for.

Very good item, superb picture quality, colours are amazing.
Staff were very helpful and knowledgeable

I had trouble buying on line because of my card, so i phoned the Chester branch and my order was completed within 5 minutes. Happy days 😉

Wanted to upgrade my stereo system without spending a fortune. Called Chester & talked to their support guy about Marantz amplifiers and CD players. I followed his advice & looked at a few before settling on a PM7000N amp & CD6007. After realising my vinyl player didn’t match the quality of the Marantz, had another chat with Chester support. An Argon TT-4MK2 was suggested. Wow, what a pleasure to listen to my, small but growing, vinyl collection. Thank you Chester Richer Sounds & for not breaking the bank with your recommendations

Very helpful and good advice from Ewan in store. Reasonable prices. Good quality guarantees and technical support

Fantastic service in person in the shop, the assistant helped me to understand the differences between oled and mini led TVs and gave a side by side visual demonstration - helping me to be confident in my decisions on purchase.

Signed up to VIP to get money off and rang the store just within the two weeks price promise period and got a refund of £90 as I'd seen it cheaper online!

Excellent all round - I'll be coming here again in the future without a doubt!

I rang the Chester store on Wednesday to check the tvs I wanted to view were in store, I spoke to Ewan who was very knowledgeable and helpful. I visited the store today and again it was Ewan who answered my many questions, demonstrated the products and highlighted pros and cons of each product based on the information I’d provided. I left the store with a friendly handshake, an LG G5 tv and arranged delivery for an LG 5.1 theatre system. Fantastic customer experience from the start and I was told he would provide a courtesy call next week to make sure theatre system was delivered and I was happy with products, 6 year warranty, 30 days no risk trial and free delivery. Great old school customer service and a pleasure to deal with, I felt like a valued customer which is extremely rarely these days. Thank you Ewan and Richer sounds…..amazing buying experience!

As always with Richer Sounds, service was helpful and friendly. Purchase made easy and delivery was quick and painless. Many thanks

Ordered in store pm delivered pm next day. Great price and service +6yrs warranty

We had a great experience when choosing our new TV, Adam was very knowledgeable and had plenty of time in helping us make our decision, so thanks Adam much appreciated, delivery time was very fast.