Contacted my local store in Eton and talked to Zak who was very helpful. We talked through some options and he sent thought and quote with in 15 min. Very impressed with the service hence we ordered o... See more
Company replied
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Contacted my local store in Eton and talked to Zak who was very helpful. We talked through some options and he sent thought and quote with in 15 min. Very impressed with the service hence we ordered o... See more
Company replied
I've always used Richer Sounds over the years as they've usually got decent stuff for a good price. James in the Eton branch was very helpful in finding me the type of turntable that was needed. I'd... See more
Company replied
Brilliant service from the staff at Eton Branch. Great communication and very helpful. So glad I ordered from Richer Sounds much more reassuring than an Amazon delivery being chucked over the gate
Company replied
Have been a Richer sounds fan all my life and have never been disappointed. Big thank you to Duncan for your excellent service and professional advice. Very happy with my new TV and next day delivery... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
40 High Street, SL4 6BD, Eton, United Kingdom
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Friendly and helpful advice, no pushing to sell particular products. Came away with advice and a product. Worthy of 5*.

Reply from Richer Sounds - Eton
I can not fault your sales and service team as everything from enquiring about the television i was looking for to completion of my sale was first class.
And when I received my product broken your returns process was again excellent.
BUT
I would recommend that you maybe start delivering your products yourselves as DPD obviously do not take care as a priority.
My Brand new Samsung 55" tv arrived with a shattered screen and therefore has been returned to you and I am waiting for my full refund....
Kind regards.

Reply from Richer Sounds - Eton
Helpful and well informed assistant - went in for speaker wire bought a new tv too - arrived next day

Reply from Richer Sounds - Eton
Everything about Richer Sounds sets it apart and above other similar businesses. Staff are often very knowledgeable and always polite and keen to help, while the range of products, although not always as full as other places, are incredibly well priced and of good enough quality for most people to find an upgrade at good value.
I've shopped at something like 9 or 10 of their stores and can honestly say no bad experiences. Their open box offers, and the famous extended warranty they offer, are amazing for peace of mind - I've got so many incredible bargains through shopping around their website 😲
I wouldn't shop anywhere else for my audiovisual needs...

Reply from Richer Sounds - Eton
Very helpful friendly staff pointing me in the right direction to replace my old stereo system.Could not be happier with my purchase,Marantz Melody X & Audio-Technica-LP60XUSB turntable.Superb service all round.

Reply from Richer Sounds - Eton
My son has bought projection equipment and sound equipment which introduced me to your services.
The LG television is excellent but I have to
admit that the latest handset configuration and the high speed vocal instructions are too complex. I’m only a retired university lecturer - not a pilot?

Reply from Richer Sounds - Eton
Friendly staff and was good buying experience, Having purchased my amplifier there, I will go there again for future purchases.

Reply from Richer Sounds - Eton
James and Duncan were both great, offering honest views on a selection of kit i was looking at, wasn't rushed in the listening room and ended up with a new system that is light years ahead of previous setup.
Highly recommended store with great staff.

Reply from Richer Sounds - Eton
Very knowledgable and helpful staff.
Recommended product.
Recycled old TV

Reply from Richer Sounds - Eton
Fantastic service, fantastic delivery and a great product. Highly recommended.

Reply from Richer Sounds - Eton
Helpful and knowledgeable support both on the phone and in store which enabled us to make a purchase with confidence. Patient and courteous.

Reply from Richer Sounds - Eton
Great service from the boys and they price matched the tv and gave me extra £50.
Will be back in the future.

Reply from Richer Sounds - Eton
This was my first experience with Richer Sounds, popped into there branch in Eaton and spoke with Kurt.
Great knowledge and very informative and made my decision easy with a new Sony Bravia.

Reply from Richer Sounds - Eton
Very helpful personnel. Bought a TV from them and their advice was perfect

Reply from Richer Sounds - Eton
Kurt was very knowledgeable about headphones and was able to confirm my choice was a good one

Reply from Richer Sounds - Eton
I have used Richer Sounds in the past and returned because of the knowledge the staff had. I was not disappointed this time either. I needed a new TV and went straight to Richer Sounds in Eton. The advice given saved me £300 from the brand I had expected to go with. I have had my new TV a couple of weeks now and couldn’t be happier with the picture and sound. I would always recommend Richer Sounds to anyone who asked.

Reply from Richer Sounds - Eton
Zak was very helpful and was very knowledgeable on the product we brought.

Reply from Richer Sounds - Eton
Great service at the Eaton Branch. Talked me through options available to build the system suitable for my home.
People were very pleasant to deal with and my requests were dealt with efficiently and effectively. The unit I purchased was as described and arrived within 24 hours of purchasing. Good service overall.

Reply from Richer Sounds - Eton
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