Simon, the member of staff at Glasgow Richer Sounds, quickly dealt with my query relating to the purchase of an Astell&Kern SP3000T Digital Audio Player. He telephoned back to confirm the price and d... See more
Company replied
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Simon, the member of staff at Glasgow Richer Sounds, quickly dealt with my query relating to the purchase of an Astell&Kern SP3000T Digital Audio Player. He telephoned back to confirm the price and d... See more
Company replied
Long term customer and richer sounds continue not to disappoint and live up to my high expectations Great prices , great service and (In the past ) great customer service No bullshit just a goo... See more
Company replied
Simon our salesperson was very informative about the item and showed all the features with great patience. He also advised of a deal that was available. He did not pressure in any way. The product ( A... See more
Company replied
Helpful and knowledgeable member of staff. Good to talk to someone rather than only looking on internet. The option of collecting from shop or a free delivery useful ( chose collection). Out of sto... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
57 Jamaica Street, G1 4NN, Glasgow, United Kingdom
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Small issue with turntable, visited store and they provided a new one there and then. All the staff were extremely helpful and it’s easy to see customer service is their top priority. Thank you Richer Sounds.

Reply from Richer Sounds - Glasgow
Great service, bought LG C5 65 inch tv.
Got it for £300.00 cheaper than major retailers. Prompt delivery by a great courier company.
Would thoroughly recommend Richer Sounds.

Reply from Richer Sounds - Glasgow
David and the other staff at Richer Sounds are so personable, welcoming, patient, and full of knowledge. Their after sales is unmatched, and they do a fantastic job making you feel cared for. Also, I was delighted to be receiving my AV Receiver next working day, despite it not being in my local store. That and the VIP membership discounts make it thoroughly recommended.
I have used Richer Sounds in both Glasgow and Middlesbrough, and found these standards to be very consistent!

Reply from Richer Sounds - Glasgow
Great company. Stephen worked out the best price for me and everything was done quickly and smoothly.

Reply from Richer Sounds - Glasgow

Reply from Richer Sounds - Glasgow
Great service and delivery will use richard sounds again.

Reply from Richer Sounds - Glasgow

Reply from Richer Sounds - Glasgow
The assistant on the telephone was very helpful and dealt with me in a professional and pleasant manner. The product was well priced and great quality.

Reply from Richer Sounds - Glasgow
Knowledgeable staff, friendly and not pushy.
Even knocked twenty quid off my purchase so I could buy my son a few drinks for his 21st!
How good is that?

Reply from Richer Sounds - Glasgow
The complete experience was 5 star.
From first contact to home delivery the attention given to myself was truly amazing.
Simon (at the Glasgow store) instantly recognised my needs; and completely fulfilled them.
My order was completed by Richer Sounds delivery Company of choice; again, just an absolutely pleasurable experience.
10/10.
100% Platinum.
And this is why I have been a Richer Sounds customer for almost 40 years…

Reply from Richer Sounds - Glasgow
Great service and very professional and will come back. Thank you. Mr James Scott

Reply from Richer Sounds - Glasgow
Bang on as usual. Decent deal and great communication from Alan at the Glasgow store

Reply from Richer Sounds - Glasgow
Phoned to order Sonos Era 100. Spoke with Simon. Usual excellent service from RS. Staff know their products and are polite and patient. Simon checked my VIP membership and applied the discount. Also 6 year guarantee. Overall very pleased and will return when required.

Reply from Richer Sounds - Glasgow
Polite, knowledgeable staff who are happy to advise, inform and guide a customer through options and choices, without being pushy.

Reply from Richer Sounds - Glasgow
Richer Sounds Glasgow have always been great to deal with. Professional and knowledgeable staff. A wide variety of equipment available to purchase at competitive prices.

Reply from Richer Sounds - Glasgow
All in 1st class experience, delivered with a smile. Superb product knowledge and a genuine enthusiasm in delivering customer satisfaction at the right price.

Reply from Richer Sounds - Glasgow
Good prices ordered on app picked up in glasgow store a day earlier than i expected so great service
Been a richer sounds customer since the mid 80s always the 1st stop for Hi/Fi tv

Reply from Richer Sounds - Glasgow
Great staff, helpful and polite, professional advise. Quality items delivered swiftly.

Reply from Richer Sounds - Glasgow
Phoned the Glasgow store to enquire about buying a Sonos soundbar and dealt with Simon who had all the info and gave me a great deal. I went in to pick it up and asked to be shown some all in one music streamers, again Simon was very accommodating and knowledgeable and let me listen to various models in my price range. I had one in mind but was not sure if it would be right in my system at home. Simon arranged for me to take the demo unit away and have a proper listen at home. I ended up buying the unit and Simon ordered me a brand new unit.
From start to finish it was very easy decision to make based on the way I was treated both on the phone and in store. Highly reccomend.

Reply from Richer Sounds - Glasgow
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