We went to this store for one particular model of TV after having researched online beforehand. The member of staff was very friendly and quickly and correctly sussed that we were looking to... See more
Company replied
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See what reviewers are saying
Can’t praise the team In Lichfield enough - recently bought a Sony TV and they were knowledgeable, so helpful, friendly and even though they did not have the TV in their store I still had it the follo... See more
Company replied
Dawn , whom I found out later is the manager, was friendly, welcoming and knowledgeable. I was a returning customer but my first time in the Lichfield branch. I had an idea of the tv I wanted but Dawn... See more
Company replied
The staff at Richer Sounds Lichfield Branch were amazing and so helpful. They were also so friendly and gave me the advice/ information that I needed to purchase mu Samsung OLED TV. I couldn’t thank t... See more
Company replied
Company details
- #7 of 39 best companies in Hi-fi shop
- #12 of 192 best companies in Electronics store
- #5 of 49 best companies in TV shop
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
46 Birmingham Road, WS13 6GF, Lichfield, United Kingdom
- 0333 900 0089
4.9
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Bernie in the Lichfield branch was very…
Bernie in the Lichfield branch was very helpful and knowledgeable, I love this shop.
12 April 2026
Reply from Richer Sounds - Lichfield
Thanks for your great feedback and for supporting local business.
Reply from Richer Sounds - Lichfield
Thank you for your 5 star review, it’s lovely to read your comments.
Understanding Technology!
Great communication in understanding what I required. I only ever buy fro Richer Sounds due to knowledge of staff.
30 April 2026
Reply from Richer Sounds - Lichfield
Thank you for your 5 star review!
The sales assistants literally went…
The sales assistants literally went through all the amplifiers they had in stock as i didnt want to leave without one. It was very close to closing time so I left happy after purchasing the Audiolab 9000a with a nice discount. Even though I wasnt intending on spending anywhere near that amount.
4 May 2026
Reply from Richer Sounds - Lichfield
Thank you for your wonderful feedback
Great service
3 May 2026
Reply from Richer Sounds - Lichfield
Thanks for your feedback, great to read you were happy with our service.
Reply from Richer Sounds - Lichfield
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Reply from Richer Sounds - Lichfield
Thank you for your wonderful feedback
Great
Staff are welcoming and very knowledgeable. Prices are reasonable and they do a price match guarantee. Nice to get that personal touch.
27 April 2026
Reply from Richer Sounds - Lichfield
Thanks for your 5 star review, we look forward to seeing you again next time
good prices for great equipment
24 April 2026
Reply from Richer Sounds - Lichfield
Thanks for taking the time to leave us a four star review, and glad to read you were happy with the price and the new system of course. We look forward to seeing you again next time.
The Richer Sounds team.
Really helpful staff
Really helpful staff - Tom was spot on and even carried the speakers on on the car for my wife. Will be spending even more there - great experience at Lichfield
23 April 2026
Reply from Richer Sounds - Lichfield
Thanks for your feedback, great to read you were happy with our service.
Excellent service all round
Excellent service all round. Luca is great at explaining every details. great end user experience. highly recommend.
23 April 2026
Reply from Richer Sounds - Lichfield
Thanks for your 5 star review, we look forward to seeing you again next time
Total professional service from the…
Total professional service from the moment you enter the store, great selection of TV’s with top advice and guidance given by sales staff. Very happy with purchase, delivery and installation.
19 April 2026
Reply from Richer Sounds - Lichfield
Thanks for your great feedback and for supporting local business.
Bought the Argon TT MK2 semi auto turn…
Bought the Argon TT MK2 semi auto turn table. The advice from Tim was very well received and useful. This quality turn table has really complicated my Techniques Hifi. Excellent service.
20 April 2026
Reply from Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very helpful
Very helpful , was able to listen to the amp before l purchased it very noligable staff which helps a lot. Coming back in a few weeks time for new compact disc ayer . Thank-you to staff at litchfield branch .
18 April 2026
Reply from Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Reply from Richer Sounds - Lichfield
Thank you for your wonderful feedback
Reply from Richer Sounds - Lichfield
Thanks for your feedback, great to read you were happy with our service.
Reply from Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Reply from Richer Sounds - Lichfield
Thank you for your wonderful feedback
All the staff was very helpful 👍 ,I…
All the staff was very helpful 👍 ,I recommend this place for sound lovers and I will buy more products.
Thank you.
11 April 2026
Reply from Richer Sounds - Lichfield
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
walk straight in to pick up my gaming…
walk straight in to pick up my gaming monitor, a sale assistant meet me checked my order that is in the back sir and carried it out and straight to my car what great service
11 April 2026
Reply from Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
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