The staff at Richer Sounds Lichfield Branch were amazing and so helpful. They were also so friendly and gave me the advice/ information that I needed to purchase mu Samsung OLED TV. I couldn’t thank t... See more
Company replied
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See what reviewers are saying
I was very impressed! Tha person who answered the phone was able to help this elderly customer to buy a television over the phone.He was so pleasant and knowledgeable without ever being patronisi... See more
Company replied
James was very patient and very informative on what i required. The equipment i bought was over budget but just what i wanted it is excellent. I had Ben come out to install it who was also informati... See more
Company replied
The experience of visiting Richer Sounds, Lichfield, in our view, could not be beaten. Bernie was welcoming, helpful and listened to our views and questions. No pushy sales chat. Just helpful advice... See more
Company replied
Company details
- #6 of 39 best companies in Hi-fi shop
- #11 of 192 best companies in Electronics store
- #5 of 48 best companies in TV shop
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
46 Birmingham Road, WS13 6GF, Lichfield, United Kingdom
- 0333 900 0089
4.9
Excellent
2k reviews
Asks customers to review
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Great service
3 May 2026
Reply from Richer Sounds - Lichfield
Thanks for your feedback, great to read you were happy with our service.
Reply from Richer Sounds - Lichfield
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Reply from Richer Sounds - Lichfield
Thank you for your wonderful feedback
Great
Staff are welcoming and very knowledgeable. Prices are reasonable and they do a price match guarantee. Nice to get that personal touch.
27 April 2026
Reply from Richer Sounds - Lichfield
Thanks for your 5 star review, we look forward to seeing you again next time
good prices for great equipment
24 April 2026
Reply from Richer Sounds - Lichfield
Thanks for taking the time to leave us a four star review, and glad to read you were happy with the price and the new system of course. We look forward to seeing you again next time.
The Richer Sounds team.
Really helpful staff
Really helpful staff - Tom was spot on and even carried the speakers on on the car for my wife. Will be spending even more there - great experience at Lichfield
23 April 2026
Reply from Richer Sounds - Lichfield
Thanks for your feedback, great to read you were happy with our service.
Excellent service all round
Excellent service all round. Luca is great at explaining every details. great end user experience. highly recommend.
23 April 2026
Reply from Richer Sounds - Lichfield
Thanks for your 5 star review, we look forward to seeing you again next time
Total professional service from the…
Total professional service from the moment you enter the store, great selection of TV’s with top advice and guidance given by sales staff. Very happy with purchase, delivery and installation.
19 April 2026
Reply from Richer Sounds - Lichfield
Thanks for your great feedback and for supporting local business.
Bought the Argon TT MK2 semi auto turn…
Bought the Argon TT MK2 semi auto turn table. The advice from Tim was very well received and useful. This quality turn table has really complicated my Techniques Hifi. Excellent service.
20 April 2026
Reply from Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very helpful
Very helpful , was able to listen to the amp before l purchased it very noligable staff which helps a lot. Coming back in a few weeks time for new compact disc ayer . Thank-you to staff at litchfield branch .
18 April 2026
Reply from Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Reply from Richer Sounds - Lichfield
Thank you for your wonderful feedback
Reply from Richer Sounds - Lichfield
Thanks for your feedback, great to read you were happy with our service.
Reply from Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Reply from Richer Sounds - Lichfield
Thank you for your wonderful feedback
All the staff was very helpful 👍 ,I…
All the staff was very helpful 👍 ,I recommend this place for sound lovers and I will buy more products.
Thank you.
11 April 2026
Reply from Richer Sounds - Lichfield
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
walk straight in to pick up my gaming…
walk straight in to pick up my gaming monitor, a sale assistant meet me checked my order that is in the back sir and carried it out and straight to my car what great service
11 April 2026
Reply from Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Demo for CD player was great
Demo for Marantz CD player was arranged. Item in stock and great price with 6 year warranty. Thanks to Luca in the store.
11 April 2026
Reply from Richer Sounds - Lichfield
Thank you for your 5 star review!
Reply from Richer Sounds - Lichfield
Thank you for your wonderful feedback
Very well informed service at the shop
Very well informed service at the shop. They listen to needs and give very sound advice. They help with carrying purchases into customers' cars. Thank you
21 December 2025
Reply from Richer Sounds - Lichfield
Thank you for your wonderful feedback
Reply from Richer Sounds - Lichfield
Thanks for your kind review, we look forward to your next visit.
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