Went to Richer Sounds in Prestwich looking for help and advice. Met the store manager Sam there who was without a doubt the most informed and happy gentleman I have met in a long time, he set up diffe... See more
Company replied
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Went to Richer Sounds in Prestwich looking for help and advice. Met the store manager Sam there who was without a doubt the most informed and happy gentleman I have met in a long time, he set up diffe... See more
Company replied
It seems the norm these days, that companies are focused on selling. Its when there are issues that shows how good or bad customer service is. My LG tv bought from Ellis at Richer Sounds, and less th... See more
Company replied
Always a good experience when dealing with the staff at Richer sounds in Prestwich, Manchester. Always helpful and never over pushy as they want to assist you to make the right decision for you.
Company replied
The guys at Richer Sounds couldnt have been more helpful when placing the order for the new TV . It was quick , efficient and secure , with the right level of advice . The delivery guys were also spo... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
415-419 Bury New Road, M25 1AA, Prestwich, United Kingdom
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Was able to call ahead and reserve the item I wanted - got it at a great price too. Is good to use independent businesses

Reply from Richer Sounds - Prestwich
Spent their time and effort giving me guidance. Got an in-store discount as well on some of the products. Put me in touch with a reliable installer.

Reply from Richer Sounds - Prestwich
I think they sell good quality stuff at the shop in Richard’s sounds and the other shops I been on line and I can’t find anyone ne’er me to shop.
Thank for the custom

Reply from Richer Sounds - Prestwich
I have ordered a CD player for click‑and‑collect at the Prestwich store. The item was ready for collection next day. At collection, a shop assistant warned me that a cardboard box package was slightly damaged during the transit but the contents remained unaffected. The box was opened to make sure that everything is fine. Great and fair service. I will definitely consider this shop for further purchases.

Reply from Richer Sounds - Prestwich
Best company for personal service
Great warranty can’t fault

Reply from Richer Sounds - Prestwich

Reply from Richer Sounds - Prestwich
A great shop with good range of goods and good knowledge from staff. Pity there isn’t a direct phone number just an email and a general number for all the branches

Reply from Richer Sounds - Prestwich
I decided after considerable deliberation that I would swap the Tangent Ampster 111 for the Arcam, which, although considerably more expensive, would be, following Noah's advice, the same price as my new speakers plus half as much again. Unfortunately, I am currently unable to listen to my new setup, including my new amplifier, due to an ongoing health problem, so it might be a while yet. But I did appreciate Noah's advice.

Reply from Richer Sounds - Prestwich
Great service as always, along with advice, price matched the item I wanted and was in store within 2 days of order, collected and sounds fantastic

Reply from Richer Sounds - Prestwich
Great service, great recommendation for a turntable. Had an issue when I set it up, called up and they sorted it immediately.

Reply from Richer Sounds - Prestwich
Pleased to get the items ordered, with a small discount and the delivery was flawless.
Nevertheless, probably sound like a bit of a grump but I was expecting more of an experience with coming into store - I had done my research and it appeared I seemed to know more about the items than the sale staff and a couple of times he gave me incorrect information which I won't go into. It definitely wouldn't stop me ordering from richer sounds but I might just buy online in future or perhaps try another store.

Reply from Richer Sounds - Prestwich
My set top box .. MANHATTAN.. SENT OUT FOR DELIVERY THRU DPD EXCELLENT NEX DAY SUPER SERVICE FROM PRESTWITCH TEAM. 10/10. JIM'E

Reply from Richer Sounds - Prestwich
The price and service was excellent as usual. Ellis , was great and very knowledgeable.
6 year warranty

Reply from Richer Sounds - Prestwich
Received great service from Ellis who discussed what TV I needed and explained various options. Ordering was easy in the store, and delivery of both TV and stand were well within the time frame given. The couriers DPD were very efficient and friendly. Overall a great shopping experience for someone who isn't technically minded!! Can't beat a local store with knowledgeable staff who will take the time to advise you.

Reply from Richer Sounds - Prestwich
Great customer service, I recently purchased some headphones. I was able to get a good demonstration of the product, which made me know the product was right for me.

Reply from Richer Sounds - Prestwich
I always use richer sounds for any of my audio or TV needs. The customer service is second to none and all the staff are informed and knowledgeable, willing to take the time to explain answers to any questions that are asked.
The prices are always competitive and quite often cheaper than other retailers.
The delivery of my newest TV was quick and the delivery guys were helpful and respectful.
Overall richer sounds are at the top of their game, and have been for all the years I have been using them.

Reply from Richer Sounds - Prestwich
Ritcher Sounds sorted my problem out with a speaker I had damaged and even had it delivered to my house

Reply from Richer Sounds - Prestwich
Good website, easy to order new TV. Expensive sound bar included in price. Quick delivery.

Reply from Richer Sounds - Prestwich
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