Went to Richer Sounds in Prestwich looking for help and advice. Met the store manager Sam there who was without a doubt the most informed and happy gentleman I have met in a long time, he set up diffe... See more
Company replied
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See what reviewers are saying
Bought a new LG Oled tv from Richer Sounds. Googled the model and RS had an offer of a free soundbar, though was about £100 more expensive than another store. I’d heard that RS have an excellent reput... See more
Company replied
It seems the norm these days, that companies are focused on selling. Its when there are issues that shows how good or bad customer service is. My LG tv bought from Ellis at Richer Sounds, and less th... See more
Company replied
The guys at Richer Sounds couldnt have been more helpful when placing the order for the new TV . It was quick , efficient and secure , with the right level of advice . The delivery guys were also spo... See more
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Company details
- #6 of 38 best companies in Hi-fi shop
- #12 of 189 best companies in Electronics store
- #5 of 48 best companies in TV shop
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
415-419 Bury New Road, M25 1AA, Prestwich, United Kingdom
- 0333 900 0042
4.9
Excellent
2k reviews
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Excellent service and knowledge
Was after a system and called in. Noha was very good got me sorted with plenty of advice. Will definitely use again and recommend them. Thanks again guys excellent service.
18 February 2026
Unprompted review
Reply from Richer Sounds - Prestwich
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Helpful knowledgeable shop staff
Helpful knowledgeable shop staff. Competitive pricing.
12 February 2026
Reply from Richer Sounds - Prestwich
Thank you for your 5 star review!
Went looking for a sound bar and woofer…
Went looking for a sound bar and woofer the guy who served me gave me good advice he was’nt pushy new everything about the product I ended up by buying from them, Told me I would receive it in 3 days received it next day, great service would certainly shop there again.
12 February 2026
Reply from Richer Sounds - Prestwich
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Richer Sounds is my 1st choice.
Richer Sounds is my 1st choice when looking for entertainment equipment. Staff are very knowledgeable and take the time to listen to your requirements, advise on which equipment is suitable but only after spending time on finding what equipment is available in Stock.
Specialist delivery company assures you it will be handled with care and delivered in a timely manner well within the delivery window.
11 February 2026
Reply from Richer Sounds - Prestwich
Thank you for your 5 star review!
Always great service and knowledge Andy…
Always great service and knowledge Andy the manager does a fantastic job job
10 February 2026
Reply from Richer Sounds - Prestwich
Thank you for your 5 star review!
Great people who know their stuff
As always, very helpful and knowledgeable. It’s a pleasure to shop there. Well done RS Prestwich, gt Manchester.
8 February 2026
Reply from Richer Sounds - Prestwich
Thanks for your feedback, great to read you were happy with our service.
Reply from Richer Sounds - Prestwich
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Following receipt of Sale Items I left…
Following receipt of Sale Items I left an email query regarding possible availability of a sound bar to go with my new TV.
Had excellent customer experience and service from Richer Sounds Prestwich Branch resulted in me purchasing (by telephone) and receiving prompt delivery of a sound bar which suited my needs perfectly and at a great price.
5 February 2026
Reply from Richer Sounds - Prestwich
Thanks for your 5 star review, we look forward to seeing you again next time
We we’re assisted by Dom he was very…
We we’re assisted by Dom he was very helpful
answering our questions and our experience with
his help made our choices easier.
30 January 2026
Reply from Richer Sounds - Prestwich
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent service
Salesman was very helpful and answered our questions and gave good advice.
4 February 2026
Reply from Richer Sounds - Prestwich
Thanks for your great feedback and for supporting local business.
Good deal
Good deal ! Very happy ! Delivered on time ! What more do you want ! Thanks !
4 February 2026
Reply from Richer Sounds - Prestwich
Thanks for your great feedback and for supporting local business.
Always good service.
3 February 2026
Reply from Richer Sounds - Prestwich
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Usual informative helpful service
Usual informative helpful service, haven't shopped elsewhere for 20 years
3 February 2026
Reply from Richer Sounds - Prestwich
Thank you for your wonderful feedback
The young man who served us was…
The young man who served us was extremely pleasant, efficient and helpful. Thank you very much.
3 February 2026
Reply from Richer Sounds - Prestwich
Thanks for your great feedback and for supporting local business.
Excellent service and staff as always
Excellent service and staff as always. Quality products.
2 February 2026
Reply from Richer Sounds - Prestwich
Thanks for your great feedback and for supporting local business.
DON'T MISS OUT, go here 1st
Excellent prices, friendly helpful staff, that don't ignore you when you walk in other not Richer Sounds shops, free extended warranty, without trying to be sold it by staff who ignored you in other shops till you buy. Great choice and advice thanks.
31 January 2026
Reply from Richer Sounds - Prestwich
Thanks for your feedback, great to read you were happy with our service.
Reply from Richer Sounds - Prestwich
Thank you for your 5 star review!
Expert advice and excellent prices.
31 January 2026
Reply from Richer Sounds - Prestwich
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent service from in the prestwich…
Excellent service from in the prestwich shop.
I would highly recommend them
26 January 2026
Reply from Richer Sounds - Prestwich
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Reply from Richer Sounds - Prestwich
Thanks for your great feedback and for supporting local business.
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