Had difficulty paying because your system was down but was able to pay by debit card so placed my order ok and got excellent delivery service the next day. Having the named day service is very usefu... See more
Company replied
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Had difficulty paying because your system was down but was able to pay by debit card so placed my order ok and got excellent delivery service the next day. Having the named day service is very usefu... See more
Company replied
I went to Richer Sounds looking for a speaker cable for my '90s hi-fi. The gentleman who served me (whose name I've already forgotten!) was very knowledgeable, and showed me several options, outlining... See more
Company replied
Always buy tv/audio from Richersounds. Prices are usually the cheapest and their staff are all experts unlike other tv outlets. 6 year guarantee is also a bonus. The staff at the Romford shop are all... See more
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I have used Richer Sounds a number of times and always found them to be helpful and competitive. On one occasion a few years ago, I did have a TV fail and their 6 year guarantee proved invaluable, wit... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
73 Main Road, RM2 5EL, Romford, United Kingdom
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An Excellent service and would thoroughly recommend RicherSounds Romford.

Reply from Richer Sounds - Romford
Great advice and friendly, knowledgeable staff. Delivery was good too

Reply from Richer Sounds - Romford
I knew what TV I wanted and Steve confirmed I was making the right choice.
Richer Sounds were cheaper than anywhere else, although Curry’s could price match, they couldn’t include the free projector that RS were including.
I got a great deal and very happy with my purchase. This is the second TV I’ve bought from RS and I’m sure it won’t be the last.

Reply from Richer Sounds - Romford

Reply from Richer Sounds - Romford
Bought Marantz PM7000N amplifier with Wharfedale Diamond 12.3i speakers
Out of the world music quality. Excellent arrangement done by Richer Sounds Romford staff in arranging a demo. I went there with a playlist of over 30 songs. They were patient enough to let me listen to my teat songs for over 45 minutes after I finally selected.
Thank you.

Reply from Richer Sounds - Romford
Team were great and helped guide to towards a TV that was never on my radar l, was better priced and had better specs. Specifically chose to come here over Currys or John Lewis for the customer service and the product knowledge, and am very happy I did.

Reply from Richer Sounds - Romford
Was looking for a 65” tv with many options. Graham was excellent and extremely knowledgeable on the different options. He explained all the pros and cons and we ended up with the product that was exactly right for me and the environment it sits in. Will always go to Richer for anything I need in future. Thank you

Reply from Richer Sounds - Romford
I have purchased a few things from Richer Sounds and I would certainly recommend them. Very helpful & friendly staff always willing to give you their expertise and advise on their products. AA+++

Reply from Richer Sounds - Romford

Reply from Richer Sounds - Romford
Super helpful and attentive staff, very well informed and I didn’t feel pressured into decision making. Delivery is always super fast too.

Reply from Richer Sounds - Romford

Reply from Richer Sounds - Romford
Richer Sounds supplied a Mitchell & Brown TV with a Humax Recorder. Having spent some frustrating hours trying to set the system up I gave up and ask Humax for help. This is part of their reply “...return this box to the retail shop for refund due to incompatibility.”
Richer Sounds accepted this published proof and will be replacing the TV with a Sony.
I went to Richer Sounds as “experts” so I am not at all impressed! No, they did not offer to set up the replaced system for me!

Reply from Richer Sounds - Romford
I had a great experience as the staff were knowledgeable and honest.
I went in wanting advice on a new TV and walked out with a great TV and a truly awesome soundbar, which I took on the sellers recommendation.
They even helped me put the items in my car. Very friendly and very helpful.

Reply from Richer Sounds - Romford
There were some problems with my purchase but staff did try their best to solve them and they were friendly and helpful at all times. It too a while but their response of “what would make you happy?” Was what I as a customer would always want to hear.

Reply from Richer Sounds - Romford
Excellent customer service from the guys at Richer sounds, think it was Dave i spoke to and saw in store. Sorted out the little issue afterwards aswell!

Reply from Richer Sounds - Romford
Really friendly people who were able to answer all my questions and suggest options for me. I felt like the advise was unbiased

Reply from Richer Sounds - Romford

Reply from Richer Sounds - Romford
Once again Joel made it easy to amend an order because of time constraints. Nothing is ever too much trouble for him, and he is always ready and able to give good, considered advice.

Reply from Richer Sounds - Romford
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