I Took my Fiesta to Richlee motors after developing an issue with power 3 months after purchasing the car, I left the car with them, they diagnosed the problem and fixed the car at there on site g... See more
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I bought a Ford from these folks less than six months ago, and already I’ve had to pay for repairs that should be covered under the engine and gearbox warranty. The after-sales care team? Completely u... See more
We’ve now purchased two vehicles from this company, and both experiences have been absolutely fantastic from start to finish. They even helped us turn each purchase into a surprise for our teenage... See more
We have used Richlee motors before so when looking for a new car didn't hesitate to visit the showroom. Found a lovely polo gti in fantastic condition and a great price, from start to finish service w... See more
Company details
Information provided by various external sources
We have the experience to make sure the deal you require for your used car is available, and are one of the largest used car dealerships in Essex. Don't forget to ask about our competitive finance deals!
Contact info
SS6 9EY, Rayleigh, United Kingdom
- www.richlee.co.uk
4.2
Great
68 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Amazing service from brilliant people
This is the second time I bought a car from this company and I will continue to do so. The customer service I have experienced is truly beyond compare. I really felt like I was taken care of at every point in the process and the friendly and experienced staff could not do enough for us. (Even when my two year old was running amok around their offices!)
1 December 2021
Unprompted review
Excellent service
Excellent service, quality car well priced. The service since purchase has been outstanding
26 May 2021
Unprompted review
Excellent
We have have bought over 10 cars over the years.
Always helpful and sorted any problems.
Recommend!
14 October 2020
Unprompted review
Audi A1
I recently collected from Richlee and got my Audi A1, within a week everything was done! The service I received was amazing, everyone I spoke to were really friendly and helpful, I even got a phone call about 8pm as I was concerned I couldn’t get my car because of the lockdown but they were really helpful and kind. I’m so pleased with my car and the condition, was so worth a 2 hour drive. Thank you guys so much :)
Sacha
27 March 2020
Unprompted review
A very relaxed buying experience in Billericay...
I went to Richlee Billericay to look for a car for my elderly parents and the staff there were superb. They treated my parents with great respect, even offering to deliver the car to them and to stay and make sure they got familiar with the car and were confident with the controls.
The sale went very smoothly indeed and my parents are delighted with their car.
I don't ever leave reviews - but I am going to just this one time as I think it is well deserved. Many thanks to you all - first class.
16 November 2019
Unprompted review
Great service could not be happier
Great service could not be happier, one of the trim lights stopped working and richlee could not be more helpful and replaced the light no questions asked, I would highly recommend
17 September 2019
Unprompted review
Steer clear!
After signing a finance agreement through Richlee, I was called a day later to be told they wanted more money before releasing the car. I thought this wasn’t right so contacted the trading standards who were disgusted with this.
After a very lengthy process, I got my money back and get a car somewhere else which was a lot friendlier.
The manager at Richlee, Rayleigh did not seem to like that I was a young woman and knew what he was doing was wrong. Very rude and degrading!
I also emailed the managing director of the company and did not even receive a reply with acknowledgment of the case.
Very surprised as my family have had no problems with this company before. No need to say that won’t be happening again.
Steer clear.
9 June 2019
Unprompted review
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