ridepanda.com logo
Visit website

ridepanda.com Reviews 

2
•
TrustScore 3 out of 5

2.9

Bicycle Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Bicycle Shop
  2. Bicycle hire shop
  3. Bike accessories store

Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(2)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Lack of promise and customer support

I signed up to lease a bike from Ride Panda through my work program. Order placed on
Nov 18, payment made and the bike came on Dec 8th. Ride Panda promised to deliver the bike with helmet and lock. It's Dec 23rd, as I'm writing this complaint and no helmet/lock
hasn't arrived, in other words, I can't use the bike without it. I attempted to contact support via email multiple times and kept being told it's getting shipped every single time. I contacted customer support 650-523-9577/425-669-9543
where I spoke to a rep who hang up on me when asking to speak to a supervisor. Avoid this business at all cost.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

TLDR: If you are looking for a eBike you should buy it from RidePanda.com

If you are looking for an eBike you should look no further than RidePanda.com . Their bikes and prices are great and their after sales support is off the charts. Like seriously, probably the best support that I have ever seen.
You can feel confident that if you make a purchase from RidePanda that you will get a quality product ( pro tip: don't get a Neza, they are garbage) with support that is quick and thoughtful.

The next time I need an eBike I will be buying through RidePanda again and have already referred a few people to them.

9 November 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look