ridhusutrustning After-sales service
We highly value every customer's shopping experience and sincerely apologize for the recent order shipping delays and communication difficulties encountered by some customers. Due to a sales manager's oversight, a product discount was incorrectly applied, resulting in excessively low prices, which constitutes abnormal pricing and prevents us from fulfilling our order processing requirements.
Furthermore, our built-in customer service email system also malfunctioned, preventing users from contacting us normally. This was entirely due to our management oversight.
To completely resolve this issue and take responsibility for affected users, we have immediately taken the following measures:
Established a dedicated customer service channel: We have set up a dedicated customer service email address, moussadem843 @gmail.com, to handle such order issues.
Please send us your order number and email address, and we will continuously monitor the order shipping status. If any orders have not yet been shipped, please follow the refund policy for a refund.