Riff City Guitar Reviews 

54
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Another pedal ordered out of many from Riff City. Well packaged, fast shipping, and the free cookie. This is a top notch company to do business with and I will continue to do so.

Rated 5 out of 5 stars

I've purchased 3 guitars from them. All were on sale as preowned but really there were in unused condition maybe customer returns, but were like new and I loved each of them. Because of the discounts... See more

Rated 5 out of 5 stars

couldn't be happier, using one of the cables right now, been frustrated with all my cables popping and buzzing and blowing tubes so I flushed em all and decided to start new, the deal was outstand... See more

Rated 5 out of 5 stars

Purchased a used Reverend Volcano Silverburst along with a case. Wound up getting shipped the guitar without the case, initially. Contacted Riff City Guitar and they immediately had one sent out. Th... See more

4.6

Excellent

TrustScore 4.5 out of 5

54 reviews

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4.6

All reviews

(54)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great shop!

Great shop! Very fast shipping and both my pedals came with a tasty cookie :)

7 February 2018
Unprompted review
Rated 5 out of 5 stars

Amazing guitar and awesome price

I recently discovered Riff City online. They had and Eric Johnson Strat on sale for 25% off. Nobody else had this guitar at this price so I was skeptical. I called Riff City and Nick answered all my questions and was a super helpful and friendly guy. I really thought this guitar may be a demo but he assured me it was new and they did offer sale prices occasionally. I ordered it instantly. The guitar came brand new and set up perfectly. Riff City is fantastic and I will be recommending them to all of my friends.

19 January 2018
Unprompted review
Rated 3 out of 5 stars

Not set up well

Not set up well. Volume knob came off in box, string buzz like crazy. I waited days before opening so it could acclimate. I’ll give it a few more days.

16 January 2018
Unprompted review
Rated 5 out of 5 stars

Glad to have this company around.

Product arrived on time and no mail handling battle damage. I can't be certain but it appeared that the signature and message written on the invoice we're done by hand. If so that is a pleasant personal touch not often seen these days. Last but not least my kids loved the chocolate chip cookie. Might have to order more stuff just to appease the kid's requests for more desert treats. Great company!

8 January 2018
Unprompted review
Rated 5 out of 5 stars

I love the guitar that I bought as a …

I love the guitar that I bought as a Christmas gift for my son. Fast shipping and well packed! I would definitely buy from Riff City again without hesitation!! They even have multiple checks and tuning before it's shipped. You can buy with confidence.

26 December 2017
Unprompted review
Rated 5 out of 5 stars

Used Reverend Volcano

Purchased a used Reverend Volcano Silverburst along with a case. Wound up getting shipped the guitar without the case, initially. Contacted Riff City Guitar and they immediately had one sent out. They even included a cookie in both shipments! Will definitely use RCG for future guitar purchases.

Other than having to tune the guitar (it was shipped from Minnesota to southern California, so not a surprise), setup was well done. Very happy!

9 December 2017
Unprompted review
Rated 3 out of 5 stars

Not the best quality or setup

Received my ukulele quickly, but the setup was poor. The saddle was cut at and angle - not sure if done during manufacture - and the tuners are out of line on the headset. I fixed the saddle with some sandpaper and a micrometer. Overall the Islander ukulele is okay, but i got a Donner ukulele on Amazon for half the price and it is perfect. I don't know how Donner was able to make such a great quality product for such a great price. The Donner craftsmanship is amazing.

26 October 2017
Unprompted review
Rated 5 out of 5 stars

I got a great price on a great bass

I got a great price on a great bass. The shopping experience was great. Checkout through payment was easy and free shipping not to mention the setup. It arrived ready to play right out of the box.Thank you Riff City for an amazing experience. 5 stars all the way

20 October 2017
Unprompted review
Rated 5 out of 5 stars

Great item

Great item. Quick shipping!!!! Will be doing more purchases in the future. Thanks again!!

12 October 2017
Unprompted review
Rated 5 out of 5 stars

Killer tone and cookies

I ordered a Tone City pedal. It came well packed...and as a bonus...included a tasty cookie in a Strat wrapper...my Golden plexis pedal is great...and so was the cookie. I will definitely buy from Riff City again.

12 October 2017
Unprompted review
Rated 5 out of 5 stars

amazing guitar

amazing guitar! super fast shipping and arrived ready to play! i couldn't possibly be more pleased and i'm so happy i was able to buy this from my home state of Minnesota even though I'm living in Kentucky now. Thank you so much!!!

1 October 2017
Unprompted review
Rated 5 out of 5 stars

Thanks RCG

RCG has been excellent to work with!
My Chapman ML-1, 2 Jackson's and my latest Danelectro 12 string, all from these excellent folks. Prices and service is 2nd to none!. I always look to these great people first!

24 September 2017
Unprompted review
Rated 5 out of 5 stars

Best Place to get your music equipment

Riff City Guitar has an awesome, friendly website and a lot of great products with really good pricing. The product shipped to me was carefully packaged and was EXACTLY as promised. I'll be buying all my future music equipment and supplies from Riff City.
Cheers,
Tony Rogers

31 July 2017
Unprompted review
Rated 5 out of 5 stars

Great Guitar and Exceptional Customer service

I will continue to purchase from Riff City. The whole process was quick, with great communication. I asked for pictures of the guitars they had in stock ( I purchased a Chapman ML3 in Natural), and it was important to me to pick the one the spoke to me the most.
I was sent several pictures, picked out the one with the top and back I liked the most, and guitar was shipped the same day!
My Chapman had a PERFECT set up, and plays as good if not better than any guitar I own from the Gibson Custom Shop or Fender. I ABSOLUTELY LOVE THIS GUITAR!! It is a tremendous value, and Riff City is a great dealer to purchase from!! Highly recommend!!

15 June 2017
Unprompted review

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