Rigby & Peller Reviews 

2,161
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 375 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that the items fit comfortably and offer a wide range of attractive colors and styles for everyday wear. People also find the online ordering process smooth and straightforward, while appreciating prompt and efficient delivery services that make shopping very convenient. However, some reviewers were not happy with frustrating delivery delays, extended waiting times, and unexpected shipping issues that disrupted their plans. Consumers also pointed out that sizing can sometimes be inconsistent across different styles, meaning that certain items did not fit properly or required exchanges.

What people talk about most

Product

Users describe positive interactions with product, highlighting the high standard and beautiful, quality... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are beautifully made,... See more

Delivery service

People report positive experiences with delivery service, highlighting that items arrive promptly and... See more

Order

Clients share ambiguous opinions on order processes and delivery experiences. Many consumers praise the... See more

Return policy

Consumers find return policy to be ambiguous, reflecting a wide variety of experiences. Many reviewers praise... See more

Reviews shaping this summary

Rated 4 out of 5 stars

After years of searching, I have come back to the Deauville bra, which is top quality and fits my boobs. Unfortunately as with almost all bras I have trouble with the straps being set too wide for me,... See more

Rated 5 out of 5 stars

I visited the Guildford store and had great service from Emma. She talked me through what to look for when making a purchase and gave me several to try on in my size, giving good advice about the pros... See more

Rated 4 out of 5 stars

Your service is great, I have no complaints. The 2 bras I ordered, a minimizer & a PrimaDonna Madison are perfect. But I am a bit disappointed in the bodysuit. It is wireless, and for a 38G-H there... See more

Rated 4 out of 5 stars

Short of being in person to try on the product, the measurement tool was an easy way to determine what size to buy. I’m a return customer and the prior size was no longer working. One of the bras fit... See more


Company details

  1. Lingerie shop
  2. Sportswear Shop
  3. Swimwear shop
  4. Underwear shop

About Rigby & Peller

Written by the company

The most pleasurable way to find your perfect lingerie fit 🌟

👙 Premium quality brands
Carefully selected to offer an inspiring choice of shapes, sizes and styles for a variety of occasions presented in an experiential environment.

📏Expert fit & style advice
We focus on finding your perfect lingerie fit, also taking into consideration body shape, skin tone, style, personality & occasion, leveraging the latest fashion trends.

👩 Ultimate personal & customised service
We go above and beyond the call of duty to offer you the most enjoyable shopping experience seamlessly and effortlessly across online & brick and mortar stores.

Our craftmanship

Written by the company

We're proud of our dedication to design and craftsmanship. Most bras we stock are made with at least 40 individual components - nearly three times the number typically used on the high-street. This ensures the most flattering fit and a piece of lingerie that’s made to last. It takes our carefully selected brand partners up to 18 months to create the perfect bra, many of them are hand finished. They really are meticulously designed to embrace your curves and accentuate your natural elegance.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.5

All reviews

(2,161)

792 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Marie Jo Brigitte Swimwear

I love the Marie Jo brand and especially the Avero padded balcony bras.
As I was looking for some new swimwear, I thought I would try out the swim Brigitte black bikini top and briefs. This set is a perfect fit for me. I'm so pleased and feel confident when wearing it.

3 June 2026
Rated 5 out of 5 stars

I received parcel very quick

I received parcel very quick. I had to send one item back which I wasn't sure how to do so I phoned and spoke to a young lady who was very helpful and sorted me out. So I have no complaints at all. Thank you.

2 June 2026
Rated 5 out of 5 stars

Top quality and great selection.

Great selection to chose from. I know my correct size as have been fitted in the Harrogate store so ordering online was easy. The bra arrived in good time and was very well packaged. The fit was perfect. I will be ordering again soon

28 May 2026
Rated 5 out of 5 stars

Very easy to order.

Very easy to order.
I find the Sarda I have is really comfortable, fabric and fit. As I have a Defibrillator pacemaker this style is perfect.
Thank you, more colours please.

22 May 2026
Rated 3 out of 5 stars

Only part of my order arrived

Only part of my order arrived. It was swimsuits and I don’t know if I like it bc 2 bottoms came w/no tops. There has been no updates to when the rest of my order will arrive & now I’m past the 2week return date. Can some help me?

26 April 2026
Rigby & Peller logo

Reply from Rigby & Peller

Thank you for your feedback. We are sorry to learn that your order arrived incomplete. Should there be an issue with an order, or the delivery of it, please don't hesitate to contact our customer service via our contact form.
We will reach out to you as soon as possible.
Best wishes, Rigby & Peller

Rated 5 out of 5 stars

Great quality garments

The bra fits perfectly I just love the shape & sizes. I buy full cup which suits me makes my bust look great.
The briefs are amazing too style & material
Always delivered within days packed securely

6 May 2026

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